MAZDA Complaints

I WAS DRIVING MY VEHICLE ON A CITY STREET, AND THE STEERING SUDDENLY BEGAN TO LOCK UP. THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED. I WAS NOT ABLE TO TURN OR CONTROL THE STEERING WHEEL; IT BECAME EXTREMELY HARD. I WAS NOT ON MY BRAKES, I WAS DRIVING STRAIGHT WITH MY FEET ON THE GAS. THIS HAPPENED TWICE IN THE LAST 4 DAYS. I BROUGHT THE VEHICLE TO THE MAZDA DEALERSHIP AND THEY SAID THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED, THE TORQUE SENSOR, AND CALIBRATION. I READ THE 2011 MAZDA AND FORD ESCAPES THAT WAS BUILT IN THE KANSAS CITY FACTORY WERE RECALLED FOR THIS SAME EXACT ISSUE IN 2014 WHICH I DID NOT OWN THE VEHICLE AT THAT TIME.

SUN VISORS ON FIRST GENERATION ND MX-5 SUBJECT TO CATASTROPHIC FAILURE, LEADING TO DANGEROUS DRIVING CONDITIONS. I WAS AT HIGHWAY SPEED WHEN THE DRIVER'S SIDE VISOR FAILED ON MY CAR. THE VISOR WOULD NO LONGER STAY IN POSITION. IT JUST HUNG AT THE BOTTOMMOST POSITION. AS A TALL DRIVER I FIRST SCRUNCHED DOWN IN THE SEAT IN ORDER TO SEE PROPERLY OUT THE WINDSHIELD. EVENTUALLY I HELD THE SAGGING VISOR UP WITH MY LEFT HAND AND STEERED/SHIFTED WITH MY RIGHT HAND. NOT IDEAL AND DEFINITELY NOT PERFECTLY SAFE. ONLINE FORUMS INDICATE THIS IS A WIDESPREAD PROBLEM WITH FIRST GENERATION NDS.THOUGH THE SUN VISORS IN MY 2016 ND HAVE BEEN USED SPARINGLY, BOTH DRIVER AND PASSENGER SIDE VISORS HAVE FAILED IN THE SAME PLACE: AT THE HINGE NEAR THE DOME LIGHT. THE REPLACEMENT PART IS NEARLY $300, NOT INCLUDING INSTALLATION. THE PART WAS QUICKLY REDESIGNED BY MAZDA BUT OWNERS OF EARLY VINS ARE OUT OF LUCK.

WHILE GETTING OFF A FREEWAY EXIT SUDDENLY THERE WAS SOME NOISE IN THE ENGINE AREA FOLLOWED BY MAJOR RATTLING EVERY TIME THE CAR SLOWED DOWN OR SPED UP, MAKING IT UNDRIVABLE. THE PROFESSIONAL DIAGNOSTIC WAS THAT SOMETHING WITHIN THE TRANSMISSION WAS BROKEN/COMING APART. THE CAR HAD ONLY AROUND 27000 MILES ON IT AND THIS HAPPENED WITHIN MONTHS OF DRIVE-TRAIN WARRANTY EXPIRING.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING 60 MPH, THREE OF THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BECAME INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SHEEHY HAGERSTOWN (10310 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7700) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.

THE VEHICLE WAS IN MOTION, GOING WEST, ANOTHER VEHICLE IN MOTION HIT ME, BY THE TIME IT WAS OVER I WAS FACING EAST AND WENT UP A CURB AND INTO A WALL OF A HOMEOWNERS YARD

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE REAR CROSS MEMBER OF THE SUBFRAME BROKE FROM RUST AND CORROSION WHILE REVERSING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION) FOR THE FRONT CROSS MEMBER HOWEVER, THE REAR CROSS MEMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

I HAVE A 2017 MAZDA CX5 TOURING MODEL, WITH 39K MILES. THE WINDSHIELD WIPERS FAILED ON 10/16/2020. MY DEALER PICKED UP MY CAR TODAY, AND DETERMINED THAT THE BODY CONTROL MODULE FAILED. SINCE MY CAR WAS OUT OF ORIGINAL WARRANTY, I HAD TO PAY THE $100 DEDUCTIBLE FROM THE EXTENDED WARRANTY PURCHASED WHEN THE CARE WAS NEW, FROM THE MAZDA DEALER. NOW, CONSIDERING THE 187,000 MAZDA 3'S RECALLED FOR THE SAME FAILURE, I AM OUTRAGED THAT I HAD TO PAY ANYTHING FOR THIS REPAIR. IF THIS FAILURE HAPPENED WHILE DRIVING IN SNOW OR RAIN, THE SAFETY OF MY FAMILY WOULD HAVE BEEN AT SIGNIFICANT RISK. THIS FAILURE CAME OUT OF NO WHERE, THERE WERE NO PRIOR ISSUES WITH THE FRONT WINDSHIELD WIPERS. I WAS AT A LOCAL LOWES SHOPPING, AND WHEN I WENT TO CLEAN THE WINDSHIELD, THE FLUID DISPENSED, BUT THE WIPERS WOULD NOT ACTIVATE. I DID CHANGE THE PROPER FUSE, BUT THAT HAD NO POSITIVE EFFECT. ALSO, I NOTED THAT 187,000 MAZDA 3 MODELS WERE RECALLED FOR THE SAME MODULE FAILURE.

TRUCK INVOLVED IN AUTO ACCIDENT INVOLVING A SUV RUNNING A RED LIGHT AT HIGH SPPED. TO AVOID BEING BROADSIDED DAUGHTER BRAKED HARD TO STOPPED BUT STILL HIT THE SUV REAR BUMPER AS HE CONTINUED TO DRIVE THRU THE RED LIGHT.. DAUGHTER EXPECTED AIRBAGS TO DEPLOYED AND SHIELDED HER FACE. NO AIRBAGS. THIS WAS A FOUR LANE ROAD LEADING TO THE FREEWAY AT A INTERSECTION WITH DAUGHTER ENTERING WITH A GREEN LITE SEVERE WHIPLASH AND BACK PAINS. CURRENTLY AT THE HOSPITAL ER.

I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED