MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MAZDA CX-5- APO AE, AE
ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2016 MAZDA CX-5- APO AE, AE
VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.
Source: NHTSA WEB SITE -
2001 MAZDA PROTEGE- MIDVALE, UT
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
Source: NHTSA WEB SITE -
2016 MAZDA CX-9- LITTLETON, NH
MULTIPLE TIMES WHILE DURING INCLEMENT WEATHER, POURING RAIN/SLEET, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE FLEW OFF OF THE CAR - CAUSING A SAFETY ISSUE WITH VISIBILITY. WE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND SWITCH TO THE PASSENGER SIDE'S WIPER BLADE, SO THAT WE COULD GET TO A SAFER PLACE TO BE OUT OF THE WAY OF TRAFFIC. IT WAS NIGHT TIME DURING ONE INCIDENT AND DAYTIME DURING THE OTHER. THE ISSUE SEEMS TO BE THE WAY THE WIPER BLADE ATTACHES TO THE ARM.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- SOMERDALE, NJ
RECALL NOTICE RECEIVED MARCH 2020. MAY 5 SERVICE CALL PARTS NOT AVAILABLE, EMAILED 3 MORE TIMES AND STILL NO PARTS AVAILABLE OR CONTACT OF ANY SORT WITHOUT MY INITIATING. CALLED IN SEPTEMBER AND WAS TOLD I WOULD GET A LETTER WITHIN NEXT MONTH AND THAT PARTS WERE STILL NOT AVAILABLE. STILL NO CONTACT FROM MAZDA AS OF OCTOBER 15. SOMEHOW THEY KEEP MANUFACTURING CARS BUT CAN'T GET AROUND TO MANUFACTURING RECALL PARTS.
Source: NHTSA WEB SITE -
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2019 MAZDA MAZDA3- GARDEN CITY, NY
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Source: NHTSA WEB SITE -
2017 MAZDA MAZDA3- DOWNEY, CA
CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE DEALER. THE CAR MAKES A CLUNKING NOISE GOING OVER SPEED BUMPS AND DIPS. MY CAR IS ONLY AT 42K MILES.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- OAKLAND, CA
OVER TIME, THE DASHBOARD UNDERNEATH THE DRIVERS SIDE WINDSHEILD OF MY CAR HAS MELTED. NOW IT'S STICKY AND VERY SHINY. WHEN THE DIRECT SUN HITS IT, IT CAUSES A DANGEROUS GLARE DIRECTLY IN FRONT OF THE DRIVER, AND MAKES IT DIFFICULT TO SEE IN FRONT. WHILE MAZDA HAS EXTENDED A WARRANTY ON THIS REPAIR, I WAS NOT INFORMED AS I WAS ABOUT OTHER RECALLS. THIS SHOULD BE A RECAL NOTICE - WITHOUT AN EXPIRATION DATE AS IT IS CLEARLY A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2008 MAZDA CX-7- CUPERTINO, CA
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
Source: NHTSA WEB SITE -
2016 MAZDA MAZDA3- KINGSLAND, GA
ALL OF THE WINDOWS HAVE BUBBLES AND RIPPLES IN THE FACTORY TINT WHICH CAUSES POOR VISIBILITY. THE WINDOWS HAVE TO BE ROLLED DOWN TO TO SEE ONCOMING TRAFFIC. THE RIPPLES AND BUBBLES ARE SO BAD THAT YOU CAN'T SEE OUT OF THE REAR VIEW OR SIDE VIEW MIRRORS WHICH COULD EASILY CAUSE AN ACCIDENT.
Source: NHTSA WEB SITE