MAZDA Complaints

DRIVER'S SIDE SEAT BELT IS TOO SENSITIVE. WITHOUT EVEN STOPPING ABRUPTLY, THE SEAT BELT BECOMES LOCKED MAKING IT DIFFICULT IF TRYING TO LEAN FORWARD TO SEE IF TRAFFIC IS COMING AS SEAT BELT DOESN'T UNLOCK EASILY. I TYPICALLY HAVE TO UNCLIP THE SEAT BELT TO LET IT RETRACT THEN PUT IT BACK ON. THIS HAPPENS ALMOST DAILY. CAR DOESN'T HAVE TO BE IN MOTION EITHER, I CAN BE STOPPED AND NOT ALL BUT MOST TIMES IF LEANING FORWARD THE BELT BECOMES LOCKED. I'VE HAD MANY CARS, NONE WITH THIS ISSUE. HAPPENS WHEN SLOWING DOWN OR STOPPED AND LEANING.

MY CAR'S TRANSMISSON WOULD JUST BREAK DOWN IN THE MIDDLE OF THE HIGHWAY 69 AT PRESCOTT, ARIZONA AND FINALLY STOP THERE AND CANNOT MOVE AROUND OR PULL OVER AT ALL. IF THIS ISSUE HAPPENS, THIS WOULD CAUSE A SERVERE REAR ENDED ACCIDENT AND A POTENTIAL CAUSE OF ACCIDENT. LUCKILY, THERE WAS TELEPHONE CONNECTION AND WE CAN CALL A COP AND A TOWING TRUCK. OTHERWISE, IT WILL CAUSE SERIOUS CAR ACCIDENT AND TRAFIFIC JAM. THIS ISSUE MUST BE DEALT WITH . THE CAR'S TRANSMISSION WOULD JUST BREAK DOWN RIGHT AFTER 5YEARS AND 60K MILES WARRANTY WHILE MOST CARS WILL BE LIKE 150K MILES. INSTEAD OF BEING RESPONSIBLE TO THE CUSTOMER, THEY NEVER CARE ABOUT THE TRANSMISSION. I AM DOUBTING THE RELAIBILITY OF MAZDA TRANSMISSSION AND BELIVE IT SHOULD BE A RECALL DUE TO THAT. FOR ROAD SAFETY AND TO MAKE SURE NO CAR WILL SUDDENLY STOP IN THE MIDDLE OF THE ROAD DUE TO TRANSMISSION PROBLEM, I STRONGLY RECOMMEND MAZDA NEED TO RECALL ITS AUTO WITH PROBLEMATIC UNRELIABLE TRANSMISSION SYSTEM. ALSO, THE TRANSMISSION WILL COST A LOT FOR ITS CUSTOMER TO FIX. IT IS ALSO UNFAIR FOR MAZDA OWENER. TO PROTECT MY PRIVACY, I AM NOT GOING TO UPLOAD WHOLE WORK ORDER ESTIMATE BUT AA IMAGE SHOW THE PRICE AND HOW BADLY THE TRANSMISSION BREAK DOWN IN THE MIDDLE OF THE HIGHWAY.IF NEEDED AND MY PRIVACY CAN BE ENSURED, I CAN PROVIDE THE WHOLE WORK ORDER ESTIMATE.

PASSENGER AIRBAG LIGHT WILL GO ON AND OFF WITH NOBODY IN THE SEAT. THIS HAPPENS RANDOMLY AND NOT CONSISTENTLY. SOMETIMES WHILE STATIONARY, SOMETIMES WHILE DRIVING. THE DASHBOARD HAS COME APART FROM THE CENTER PIECE ON THE DASH WITH THE DIGITAL DISPLAY. CAR WAS PURCHASED IN TEXAS IN 2013, DROVE TO MAINE IN 2015 AND DRIVEN TO VIRGINIA SINCE 2018. PROGRESSIVELY GOTTEN WORSE REAR VIEW MIRROR HAS STRANGE BROWN MARKS INSIDE THE MIRROR MAKING IT DIFFICULT TO SEE. OWNER DOES NOT SMOKE. STRANGE CLUNKY NOISE FROM REAR SUSPENSION, NOT CONSISTENT VERY RANDOM. SMOOTH ROAD, BUMPY ROAD, FAST OR SLOW, THE SOUND JUST RANDOMLY HAPPENS FROM TIME TO TIME. HEADLIGHTS FORM MOISTURE, OWNER BOUGHT NEW HEADLIGHTS WITH MECHANIC INSTALL AND THEY STARTED TO COLLECT MOISTURE ABOUT A YEAR AFTER INSTALLATION. OWNER OF VEHICLE SINCE 2013 TO PRESENT. VEHICLE PURCHASED AT APPROX 60K MILES, CURRENTLY APPROX 130K MILES.

WHEN DRIVING ON CITY STREETS ON UNEVEN PAVEMENT, THE CAR EMITS POPPING AND SQUEAKS FROM THE SUSPENSION. WHEN GETTING IN INTO A PARKING LOT, THE CAR PRODUCES A CLUNKING NOISE THAT EMANATES FROM THE FRONT OF THE CAR. ALSO WHEN WINDING AND UNWINDING THE STEERING WHILE PARKING THE CAR OR MOVING SLOWLY, AGAIN THE VEHICLE EMITS CLUNKING NOISES FROM THE SUSPENSION. TODAY IS 10/7/2020, I HAVE PURCHASED THE VEHICLE FROM MY NEXT DOOR NEIGHBOR WHO WAS THE FIRST OWNER OF THIS CAR. THE VEHICLE HAS BEEN MAINTAINED REGULARLY AT THE LOCAL MAZDA DEALERSHIP AND HAS NO OUTSTANDING RECALLS. I TOOK THE CAR TO THE MAZDA DEALERSHIP, THEY INFORMED THAT THERE IS A TSB SINCE 2016 ON THIS SPECIFIC ISSUE AND WILL COST $600 TO REPAIR.

ON OCT. 6, 2020, WHILE DRIVING NORTH ON I-95 IN VIRGINIA, NEARING EXIT 133, OUR SUN ROOF SUDDENLY AND SPONTANEOUSLY EXPLODED OUTWARD. WE WERE TRAVELING AT ABOUT 50-60 MPH AND SLOWING TO LEAVE THE HIGHWAY AT EXIT 133. OUR CAR IS A 2020 MAZDA CX-5, PURCHASED IN JULY 2020. WE HAVE LESS THAN 4,000 MILES ON THE CAR. THERE IS NO EVIDENCE THAT OUR CAR WAS STRUCK BY ANY OBJECT THAT MIGHT HAVE CAUSED THE SUN ROOF TO EXPLODE OUTWARD. THERE ARE NO OTHER SCRATCHES OR DENTS ON OUR VIRTUALLY BRAND NEW CAR. BECAUSE THE SUN SHADE WAS CLOSED, NO SHATTERED GLASS ENTERED OUR VEHICLE. WE WERE FORTUNATE TO HAVE NOT LOST CONTROL OF OUR VEHICLE AND CRASHED. THE SPONTANEOUS SUN ROOF EXPLOSION WAS VERY LOUD AND IT SHOOK THE CAR CAUSING A MOMENTARY LOSS OF CONTROL.

DRIVING ON A HIGHWAY @ 65 MPH (NO OTHER VEHICLES AROUND & NOT UNDER A BRIDGE) WHEN WITHOUT WARNING, THE MOONROOF EXPLODED OUTWARD. SOME GLASS PIECES FELL INTO THE VEHICLE, BUT THE MAJORITY EXPLODED OUTWARD.

HISSING SOUND WHEN BREAK PEDAL IS APPLIED. POWER BREAK BOOSTER FAILURE. THIS IS WHEN THE VEHICLE IS STATIONARY OR MOVING ON ANY STREET.

I WAS DRIVING MY CAR TO THE STORE AS I TURNED A CORNER A BEEP WENT OFF I LOOKED ON MY DASHBOARD AND SAW THE WRENCH LIGHT ON A FEW MINUTES LATER THE BEEP WENT OFF AGAIN I FELT A TIGHTNESS IN THE STEERING I DROVE APPROX 4 MORE MILES TO THE PARKING LOT REVIEWED BOOK NOTICED IT SAID IT WAS A POWER TRAIN ISSUE. I WENT IN STORE GOT MY GROCERIES CAME OUT UPON STARTING CAR IT SEEMED AS IF IT DID NOT WANT TO STEER AT ALL. AFTER A FEW DAYS LEAVING IT THERE WE GOT IT TO THE SHOP THEY SAID ITS A DEALER ISSUE WE RESEARCHED THE PROBLEM CALLED DEALER THEY STATE THE EPAS SYSTEM WAS REPLACED UNDER RECALL IN 2016 WHEN WE TOOK IT IN FOR AN IGNITION KEY PROBLEM THAT WE PAID CLOSE TO 500 FOR I DID FIND THE RECEIPT AND YES IT WAS REPLACED THEN HOWEVER WE HAD NO PROBLEMS WITH IT IT WAS THE IGNITION SWITCH WE TOOK IT IN FOR. THE DEALER STATES THEY CANT REPLACE AGAIN FOR FREE THEY WILL EXAMINE CAR FOR 130.00 IF WE CAN GET IT TO THEM 38 MILES AWAY. THIS IS THE DEALER WE PURCHASED IT FROM BRAND NEW IT EVEN HAD TO HAVE A REPLACED TRANSMISSION AT OUR COST WHEN THE CAR WAS ONLY ABOUT 7 YEARS OLD. WE MAINTAIN THE VEHICLE AND I WONDER IF THIS REPLACED EPAS. ALTHOUGH THE RECEIPTS DOESNT ACTUALLY SAY REPLACED NOW THAT I READ IT IT SAYS IT WAS UPDATED TO THE LATEST CALIBRATION AND CODES WERE CLEARED ACCORDING TO RECALL 7614E. NOW I AM HEARING IT MAY BE 1500 TO 2000 TO REPAIR ??????? BAD TIMING FOR ME TO NEED ANOTHER CAR. THIS CAR HAS HAD A LOT OF PROBLEMS I WONDER NOW AFTER RESEARCH IF THE TRANSMISSION WAS A RECALL AS WELL

THE IGNITION SWITCH TURNS ACCESSORIES ON, BUT WILL NOT EASILY START THE ENGINE WHEN TURNED TO THE START POSITION. IT TAKES SEVERAL REPETITIONS OF WIGGLING AND PUSHING THE KEY IN WHEN TURNING IT TO THE START POSITION UNTIL THE CAR RESPONDS TO THE KEY START POSITION. THIS SEEMS TO BE A SAFETY ISSUE SINCE IT IS VERY DIFFICULT TO GET THE KEY SWITCH TO START THE ENGINE, SPECIALLY WHEN THE CAR IS A STICK SHIFT MANUAL TRANSMISSION WHERE IT IS POSSIBLE THAT THE ENGINE SHUTS OFF IN THE MIDDLE OF THE STREET OR INTERSECTION DUE TO INEXPERIENCED DRIVER, AND IF THIS HAPPENS, STARTING THE CAR AGAIN IS A CHALLENGE WHEN THE KEY DOESN'T EASILY START THE CAR IGNITION.

CODE P0016 CAME UP ONE DAY PRIOR TO ENGINE FAILURE. 30 MILES AFTER CHECK ENGINE LINE CAME UP LOSS POWER. UPON INSPECTION WATER PUMP FAILURE AT 85000 MILES. ENGINE MOST LIKELY TOASTED