MAZDA Complaints

THE FUEL SENDER UNIT, LOCATED IN TOP OF THE FUEL TANK, HAS DEVELOPED A CRACK AND IS CAUSING FUEL TO LEAK. THE NIPPLE THAT PROTRUDES FROM THE FUEL PUMP HAS CRACKED FROM WHAT LOOKS TO BE PRESSURE FROM THE CONNECTING FUEL HOSE. BECAUSE OF THIS PRESSURE, THE NIPPLE LEAKS AND SPRAYS A MIST OF FUEL OFF TO THE SIDE. THE PRESSURE LOOKS TO BE TOWARDS THE PASSENGER SIDE AS THE CRACK THAT DEVELOPED WAS DIRECTLY ON THE OPPOSITE SIDE(DRIVERS). THIS TYPE OF FUEL LEAK CAN BE VERY DANGEROUS AS THE FUEL TANK IS LOCATED NEAR EXHAUST COMPONENTS. UPON RESEARCHING THE ISSUE, THIS LOOKS TO BE FAIRLY COMMON IN MANY MAZDA 3 VARIANT FROM 2006 AND ON.

MY CAR STEERING VEERS TO THE LEFT CONSTANTLY. THE ELECTRICAL SYSTEM IS WIRED WRONG AND DOESN'T WORK PROPERLY.THIS HAPPENS WHILE I'M DRIVING ALL THE TIME AND ITS ONLY A MATTER OF TIME BEFORE IT CAUSES ME TO WRECK.

WHILE DRIVING MY 2015 MAZDA 6 GT, WITH 40,0000 MILES ON IT, ON A MAIN LOCAL ROAD, WITH A MAX SPEED LIMIT REQUIREMENT OF 45 MPH, I ATTEMPTED TO TURN INTO THE RIGHT TURN LANE AT A SPEED OF APPROX 35 MPH, WHILE LIGHTLY DEPRESSING THE BRAKE. AS I BEGAN TO TURN, THE STEERING JUST LOCKED UP, AND THE POWER STEERING STOPPED WORKING. A FEW DASHBOARD LIGHTS ALSO CAME ON AT THE SAME TIME.. ONE SAID POWER STEERING MALFUNCTION, THE OTHER WAS A RED HAZARD SYMBOL, AND I DON'T SPECIFICALLY RECALL THE OTHER. I FINALLY SHUT THE CAR OFF AFTER A FEW MINUTES. WHEN I RESTARTED THE CAR, AFTER SEVERAL SECONDS THE WHEEL REGAINED MOBILITY AND THE DASHBOARD LIGHTS WENT OFF. I CAREFULLY AND SLOWLY DROVE MY CAR HOME, APRROX 2 MILES FROM WHERE IT HAPPENED. I HAVEN'T DRIVEN THE CAR SINCE, DUE TO FEAR OF IT HAPPENING AGAIN. I WAS ALMOST REAR ENDED TWICE WHEN IT HAPPENED.

ISSUE #1 - LEFT FRONT CALIPER LOCKS UP PREVENTING VEHICLE TO MOVE. ON MULTIPLE OCCASIONS THE LEFT FRONT BRAKE CALIPER HAS LOCKED UP AFTER THE VEHICLE HAD BEEN TRAVELING AT SEVERAL DIFFERENT SPEEDS AND COMING TO EITHER A COMPLETE OR SUDDEN STOP AFTER HARD BRAKING. THE ISSUE MAKES IT EXTREMELY DIFFICULT TO DRIVE THE VEHICLE WHICH CAUSES THE BRAKE PADS TO OVERHEAT AND SMOKE. I'VE REPLACED THE CALIPER 3 TIMES AND HAVE HAD THE SAME ISSUE WITH EACH NEW CALIPER. THE UNDERLYING CAUSE FOR THE BRAKE LOCK UP HAS BEEN A MALFUNCTION IN THE ABS AND TRACTION CONTROL UNIT AND SENSORS. TEMPORARY REMEDY HAS BEEN TO REMOVE THE 50AMP ABS FUSE FOR 24 HOURS AND REPLACE. SYSTEM WORKS LIKE IT IS DESIGNED TO DO AFTERWARDS. ISSUE #2 - POWER ASSISTED STEERING. THE VEHICLE HAD SHOWN SYSTEMS OF A VIBRATING AND TWITCHING STEERING WHEEL WHILE AT IDLE IN PARK AND WHILE IN GEAR WHILE SITTING AT A STOP. AFTER 2 DAYS OF THE MOVING STEERING WHEEL THE VEHICLE WAS TURNED OFF AND THEN RESTARTED 5 HOURS LATER WITH NO MORE JUMPING STEERING WHEEL BUT NOW WITH NO POWER ASSISTED STEERING AT ALL. MAKING IT EXTREMELY DIFFICULT TO STEER WHILE UNDER NO TO VERY LOW SPEED. THE VEHICLE CONTINUES TO HAVE NO POWER ASSISTED STEERING AS THERE IS NO CONSISTENT RESOURCE ON WHAT TO DO FOR THOSE VEHICLES THAT HAVE ALREADY BEEN THROUGH THE RECALL FOR THIS ISSUE.

THE FUEL LOW LEVEL LIGHT IS NOT TRIGGERED UNTIL 12 MILES OR LESS OF FUEL REMAINING. THE SERVICE BULLETIN PROVIDED BY THE DEALERSHIP, MED CENTER MAZDA IN PELHAM ALABAMA, SHOWS THAT WHEN THE FUEL GAUGE SENDER VOLTAGE FROM THE RBCM AND THE FUEL INJECTION AMOUNT FROM THE PCM BOTH AGREE THAT 2,6 GALLONS REMAIN THE INSTRUMENT CLUSTER POWERS A TRANSISTOR AND TURNS THE LIGHT ON. IN A DISCUSSION WITH THE SERVICE ADVISOR, WE WERE TRYING TO FIGURE OUT IF THERE ARE 2.6 GALLONS REMAINING THEN WHY THE MILES TO EMPTY DOES NOT REGISTER 30-50 BASED ON THE EPA RATINGS FOR THE VEHICLE. WE DECIDED TO DISCONNECT THE BATTERY TO CLEAR ANY RESIDUAL INFORMATION IN THE COMPUTER AND RESET THE AVERAGE FUEL ECONOMY SYSTEM. WHILE DRIVING THE MAZDA CX-5 LESS THAN 24 HOURS AFTER GETTING IT BACK FROM THE DEALER SERVICE DEPARTMENT, THE FUEL LOW LEVEL LIGHT DID NOT ILLUMINATE UNTIL 6 (SIX) MILES TO EMPTY. I EXITED THE INTERSTATE AND DROVE THE VEHICLE ABOUT 5 MILES TO MY HOME. THE MILES TO EMPTY READ 0 (ZERO) WHEN PULLING IN MY DRIVEWAY. I PARKED THE MAZDA AND CHANGED VEHICLES TO COMPLETE MY TASKS FOR THE DAY. UPON STARTING THE MAZDA THE NEXT MORNING, THE MILES TO EMPTY STILL SHOWED 0 (ZERO) WHILE ALSO SHOWING AN AVERAGE FUEL ECONOMY AT 24+ MPG. I THEN DROVE TO THE GAS STATION WHERE 13.573 GALLONS WERE REQUIRED TO FILL THE TANK. THAT LEAVES APPROXIMATELY 1/10TH OF A GALLON UNTIL THE CAR RAN OUT OF FUEL, ALTHOUGH I HAD ONLY TRAVELED 6-7 MILES AFTER THE LIGHT CAME ON. BOTTOM LINE: THERE WAS DEFINITELY LESS THAN 2.6 GALLONS IN THE TANK WHEN THE FUEL LOW LIGHT ILLUMINATED WHICH COULD HAVE CAUSED THE VEHICLE TO QUIT IN THE MIDDLE OF THE INTERSTATE AND WHICH COULD ALSO BE DAMAGING THE FUEL SYSTEM. THE COMPUTERS, PROGRAMMING, AND/OR SENSORS ARE MALFUNCTIONING. THE MALFUNCTIONING FUEL SYSTEM ON THE 2019 MAZDA CX-5 COULD POTENTIALLY LEAD TO AN ACCIDENT.

TL* THE CONTACT OWNS A 2012 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUT-OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT WATER ENTERED THE VEHICLE AND CAUSED THE CORROSION OF THE FRONT SUSPENSION BALL JOINT. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 2,000.*DT*JB*DT*JB

DAYTIME RUNNING LIGHTS NO LONGER OPERATING. CHANGED THE FUSE, WHICH WAS STILL IN GOOD CONDITION, AND THE DAYTIME RUNNING LIGHTS STILL DON'T WORK. MAY BE SAME ISSUE AS THE CX5 2016 PROBLEM?

STICKY DASH LEAVES A MAJOR GLARE ON THE WINDSHIELD, IMPOSSIBLE TO DRIVE IN THE SUN

MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE CENTER CEMENT DIVIDER, THEN DARTING BACK ACROSS MY LANE AND HALFWAY INTO THE LANE TO MY RIGHT,THEN DASHING BACK TO THE CEMENT MEDIAN. I AM UNAWARE OF HOW MANY TIMES THE BACK AND FORTH OCCURRED, I TRIED TO SLOW THE CAR DOWN TO NO AVAIL. THE CAR WAS MOVING FAST, AND THE PATTERN THE CAR MOVED IN WAS VERY PRECISE, AS IF THE CAR KNEW NOT TO HIT THE MEDIAN AND GO FURTHER INTO THE LANE TO MY RIGHT. FINALLY THE CAR STOPPED STEERING ITSELF, AND I WAS ABLE TO EXIT THE HIGHWAY. MY CAR WAS NOT DAMAGED. I HIT MY HEAD TWICE ON THE DRIVES SIDE DOOR. I DID NOT REQUIRE MEDICAL ASSISTANCE.