MAZDA Complaints

TL* THE CONTACT OWNED A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AS, A RESULT THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

OPENED THE DRIVER SIDE DOOR TO GET INTO VEHICLE THIS MORNING ALL WAS FINE. WHEN I GOT TO WORK AND TRIED TO OPEN THE DRIVER DOOR, IT WOULD NOT OPEN. I GOT OUT OF THE CAR BY CLIMBING OVER THE CENTER CONSOLE AND OPENING THE SIDE DOOR. I CHECKED THE OTHER DOORS (AND TRUNK) AND THEY ALL OPENED. I CHECKED THE DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE THEN AND IT STILL WOULD NOT OPEN. IT'S A SAFETY HAZARD IF YOU NEED TO GET OUT OF THE CAR QUICKLY. ALSO I AM A SENIOR CITIZEN SO IT'S NO LONGER EASY TO CLIMB OVER THE SEATS TO OPEN THE PASSENGER DOOR INSTEAD.

SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KEEP TELLING ME THAT THEY WILL CALL ME BACK. THIS HAS YET TO HAPPEN.

WHILE DRIVING 70 MPH ON THE INTERSTATE, VEHICLE STALLED AND STARTED JERKING, UNABLE TO ACCELERATE, LOSING SPEED QUICKLY. FORTUNATELY I WAS ABLE TO MOVE ONTO THE SHOULDER, AVOIDING A SEMI TRUCK APPROACHING QUICKLY BEHIND, AND ANOTHER SEMI TRUCKED PARKED ALONG THE INTERSTATE BLOCKING ACCESS TO THE SHOULDER.

LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.

NOTICED A PROBLEM WITH THE DASH FEELING STICKY THIS WEEKEND (LIKE THE DASH IS MELTING). THE STICKY AREA CREATES A GLARE ON THE WINDSHIELD. WITH THE HIGH TEMPS, IT WILL LIKELY ONLY GET WORSE. CALLED THE DEALERSHIP TO SEE WHAT COULD BE DONE. FOUND OUT THERE WAS A WARRANTY EXTENSION THAT LITERALLY EXPIRED FOR ME A WEEK AGO. I NEVER RECEIVED ANY NOTIFICATION ABOUT THE POSSIBLE ISSUE OR WARRANTY EXTENSION. WOULD REALLY LIKE TO GET THIS COVERED SINCE I JUST BARELY MISSED THE WINDOW.

FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FORGETTING ABOUT THE DELAY IN PROPULSION, IT HAS CAUSED SEVERAL NEAR-MISS ACCIDENTS FROM ONCOMING VEHICLES. WHEN I HIT THE GAS PEDAL, I EXPECT THE CAR TO MOVE FORWARD!! THIS IS DANGEROUS!! THE DEALERSHIP DOES NOT HAVE A SOLUTION AND IS POINTING TO MAZDA JAPAN FOR A SOLUTION, BUT NOTHING FOR OVER A YEAR NOW.

WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.

MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT *TR

THE BRAKE PEDAL SEEMS HARD TOO STOP THE CAR WHEN IN MOTION ON PUBLIC STREETS, VEHICLE CONTINUES TOO ROLL UPON PUMPING BRAKES, HAVE TOO CONTINUOUSLY PUMP THE BRAKE HARD TOO STOP THE VEHICLE, HAD THE FRONT BRAKES REPLACED RECENTLY, AND BRAKE PEDAL IS STILL NOT FUNCTIONING CORRECTLY, POSSIBLY THE BRAKE BOOSTER.