MAZDA Complaints

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED AND A LOUD EXPLOSION HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELDORADO MAZDA LOCATED AT 2150 N. CENTRAL EXPRESS WAY MCKINNEY TX) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 77,000. INVALID VIN.

DUE TO THE STEERING WHEEL CONTROLS NOT BEING ILLUMINATED I ACCIDENTALLY INCREASED THE SPEED RATHER THAN DECREASING WHILE DRIVING AT NIGHT.

THE DASHBOARD OF MY VEHICLE HAS RECENTLY STARTED MELTING AND PRODUCING A STICKY SUBSTANCE THAT GIVES OFF A MAJOR GLARE IN MY WINDSHIELD CAUSING A MAJOR SAFETY HAZARD WHEN DRIVING. I CONTACTED MAZDA TO REPLACE BUT THEY ADVISED THE WARRANTY HAS EXPIRED AND THEY WILL NOT REPLACE. BEING THAT IT IS A HAZARD TO THE DRIVER AND OTHER VEHICLES AROUND, I BELIEVE THAT MAZDA SHOULD BE RESPONSIBLE FOR REPLACING ALL DASHBOARDS WITH THIS ISSUE AND IT BE CATEGORIZED AS A RECALL AND NOT AN EXTENDED WARRANTY.

WHEN I DRIVE DOWN THE ROAD.MY CAR SPEEDS UP AND I DON'T PRESS ON THE EXCILERATOR ANY HARDER. THE CARS IDOL GOES UP AND DOWN WHEN DRIVING AND AT PARK. THIS HAPPENS ON ALL TYPES OF ROAD WAYS. SOMETIMES IT SPEEDS UP ON ME SO FAST I HAVE TO HIT THE BRAKE WHILE DRIVING ON THE ROAD.

THERE WAS A LARGE CRACK ON MY FRONT WINDSHIELD THAT SPANNED FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. WHEN I WENT TO LOCATE THE POSSIBLE POINT OF THE CRACK I COULDN'T LOCATE ONE. I TOOK MY VEHICLE TO AN WINDSHIELD REPAIR SHOP TO GET IT REPLACED AND WAS TOLD THAT THIS WAS A STRESS CRACK THAT IS PRETTY COMMON IN MAZDA CX-5'S.

ENGINE VVT SOLENOID SEIZED CAUSING COMPLETE ENGINE FAILURE WHILE TRAVELING ON THE HIGHWAY AT 60MPH. THE DEALER IS ASKING $10,730 TO REPLACE THE ENGINE. THE CAR HAS 76,000 MILES.

I'VE HAD ISSUES WITH MY CAR WHENEVER I PUT GAS IN IT. MY CAR WON'T START UP OR CUT OFF WHENEVER I PUT GAS IN IT. I'VE ALSO HAD ISSUES WITH THE ACCELERATION BECAUSE OF THIS.

WHILE PULLING INTO MY GARAGE AT LOW SPEED, MY POWER BRAKES FAILED. I HAD TO PRACTICALLY STAND ON THE BREAK PEDAL TO GET THE VEHICLE TO STOP, BARELY STOPPING BEFORE HITTING THE FRIDGE IN MY GARAGE.THE VEHICLE WAS TOWED FOR SERVICE AND THE PROBLEM DIAGNOSED AS THE FAILURE OF THE BRAKE VACUUM BOOSTER.

TL* THE CONTACT'S SON OWNS A 2015 MAZDA MAZDA3. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 16V684000 (FUEL SYSTEM, GASOLINE) WHICH MAYBE THE CAUSE OF THE FAILURE. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL AT A LOCAL GAS STATION, GASOLINE STARTED POURING OUT FROM UNDERNEATH THE VEHICLE ONTO THE GROUND. THE CONTACT STATED HIS SON LOOKED UNDERNEATH THE VEHICLE AND BECAME AWARE THAT THE FUEL TANK WAS RESTING ON THE EXHAUST WHICH CAUSED BURNS TO THE ALUMINUM PLATE. THE VEHICLE WAS TOWED TO HIS SON'S RESIDENCE. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,241. *LN *DL

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG HOUSING WAS VISIBLE FROM UNDERNEATH THE PASSENGER SIDE DASHBOARD. THE VEHICLE WAS TAKEN ROGER BEASLEY MAZDA SOUTH (4506 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE THEY STATED THAT WAS A COMMON ISSUE; HOWEVER, HER AIR BAG FAILURE WAS MORE VISIBLE AND PROMINENT THAN OTHERS THEY HAD SEEN. THE CONTACT WAS THEN INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE REPAIR WOULD BE OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 43,589.