MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MAZDA MAZDA3
    - ROCHESTER, MN

    AT APPROXIMATELY 49,000 MILES THE LEFT FRONT PASSENGER DOOR LOCK ACTUATOR AND LATCH STARTED TO FAIL. THIS CAUSES THE LOCKS TO LOCK AND UNLOCK REPEATEDLY AT ALL SPEEDS. THIS HAPPENS RANDOMLY AND IS SOMETIMES MADE WORSE DEPENDING ON TEMPERATURE OR HOW BUMPY THE ROAD IS. I HAVE NARROWED IT DOWN TO THE CONNECTOR ON THE ACTUATOR BEING LOOSE AND NOT ALWAYS MAKING A GOOD CONNECTION. THE ISSUE CAUSES ALL DOORS TO LOCK AND UNLOCK OR JUST STAY UNLOCKED WHILE DRIVING. I ALSO HAVE TO KEEP THE DOME LIGHTS TURNED OFF BECAUSE SOMETIMES THEY WOULD STAY ON. THE COMPUTER WAS THINKING THAT THE DOOR WAS OPEN. I'M SETTING THE DATE OF IT HAPPENING AT THE BEGINNING OF THE MONTH BUT IT HAS BEEN GOING ON FOR SOME TIME NOW.

    Source: NHTSA WEB SITE
  • 2019 MAZDA MAZDA3
    - ROCKVILLE, MD

    I'M HAVING AN ISSUE WITH ALL GLASS IN THE VEHICLE WHEN I'M DRIVING IN THE RAIN OR FOGGY WEATHER. SEEMS IT'S LIKE THE TOP LAYER OF GLASS WAS DAMAGED BY SUN, PLEASE FOLLOW THE LINKS BELOW TO SEE MORE DETAILS: HTTPS://IMGUR.COM/A/ZLIDRMJ HTTPS://YOUTU.BE/Q47NISRTWZW HTTPS://YOUTU.BE/FRGWTVQ3GDG

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - SEATTLE, WA

    AT 38,000 MILES THE AC WENT OUT, WOULD NOT BLOW COLD AIR. HAD IT INVESTIGATED, AND TH SYSTEMS NEEDED A REFRESH. DYE WAS USED TO DETERMINE WHAT MAY BE LEAKING, NONE FOUND. HOWEVER A YEAR LATER SAME ISSUE- CONFIRMED THROUGH TSBS THAT MAZDA EVAPORATORS HAD POOR BRAZING AND COULD DEVELOP SLOW LEAKS. THAT IS THE CASE WITH THIS CAR, AND NOW THE COMPRESSOR HAS FAILED, LIKELY DUE TO LOW COOLANT LEVELS FROM THE LEAK. MAZDA NOT WILLING TO SUPPORT THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - PHOENIX, AZ

    THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGAN STALLING AS I DROVE ON THE FREEWAY. IT STALLS AND FEELS LIKE IT WON'T CHANGE GEARS. TOOK IT TO A SHOP AND THEY KEPT TELLING ME THE COMPUTER CODE WAS NOT GIVING THEM ANY INFORMATION AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-9
    - PFLUGERVILLE, TX

    MY WIFE AND DAUGHTERS TOOK A TRIP, AND ON THE WAY HOME, THE ENGINE LIGHT CAME ON. WHEN TURNING ON THE ENGINE TO CHECK THE ENGINE LIGHT, I NOTICED THAT THE BRAKE PEDAL WAS HARD. I WAS THINKING THE ENGINE LIGHT HAD TO DO WITH THE GAS CAP NOT BEING ON TIGHT SINCE FAMILY PURCHASED GAS ON THE TRIP BACK HOME. I DROVE THE CX-9 TO AUTOZONE TO DETERMINE THE CODE FOR THE ENGINE LIGHT. THE ATTENDANT AT AUTOZONE WAS UNABLE TO REGISTER A CODE. HOWEVER, I NOTICED THE BRAKES FELT DIFFERENT ON THE DRIVE TO AUTOZONE. ALTHOUGH I HAD TO APPLY MORE PRESSURE TO STOP, IT TOOK LONGER TO STOP. IT ROLLED TO A STOP. WHEN I GOT BACK HOME, I HEARD A HISSING SOUND COMING FROM UNDER THE DASHBOARD. MAZDA'S OWNER'S MANUAL REGARDING THE ENGINE LIGHT INDICATES 1.) THE FUEL TANK LEVEL BEING VERY LOW, 2.) POSSIBLE ELECTRICAL SYSTEM PROBLEM, 3.) EMISSION CONTROL PROBLEM, OR 4.) FUEL FILLER CAP IS MISSING OR LOSE. THE NEXT MORNING I DROVE THE CX-9 TO SEE IF TIGHTENING THE GAS CAP WOULD CORRECT THE ENGINE LIGHT. DURING THE DRIVE, THE BRAKING SEEMED DIFFERENT. I WOULD PRESS THE BRAKE, BUT THE VEHICLE WOULD ROLL TO A STOP INSTEAD OF STOPPING. WHEN I WAS APPROACHING A CAR STOPPED AT A RED LIGHT, I HAD TO PRESS THE BRAKE VERY HARD TO AVOID THE VEHICLE. I PARKED IT AND CALLED THE LOCAL MAZDA DEALER. AFTER THEY PERFORMED A DIAGNOSTIC TEST, THE BRAKE BOOSTER WAS DETERMINED TO BE FAULTY. I WAS CONFUSED ABOUT HOW A BRAKE BOOSTER AND AN ENGINE LIGHT CORRELATES. I'M ALSO TRYING TO UNDERSTAND WHY THE BRAKE SYSTEM WARNING LIGHT WAS NOT ACTIVATED SINCE THIS RELATES TO THE BRAKING SYSTEM. AFTER ADDITIONAL RESEARCH, I'M IN COMPLETE DISBELIEF THAT MAZDA IS AWARE, AND IT HAS NOT DECIDED TO ADDRESS THIS SAFETY ISSUE. PLEASE TAKE ACTION TO HAVE MAZDA RECALL THE BRAKE BOOSTERS TO ADDRESS THIS ISSUE SINCE IT'S AWARE THE PROBLEM IS AN EQUIPMENT/MATERIALS ISSUE.

    Source: NHTSA WEB SITE
  • 2018 MAZDA MAZDA6
    - FRESNO, CA

    MY MAZDA6 SPONTANEOUSLY CAUGHT ON FIRE WHILE IT WAS PARKED ON A STREET AND COMPLETELY BURNED DOWN. THE FAULT/PROBLEM CAUSE IS UNKNOWN AT THIS TIME BUT I SUSPECT THERE WAS WIRING/ELECTRICAL FAULT AND MANUFACTURING AND DESIGN DEFECT. BOTH THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT WERE INVOLVED IN ASSISTING ME IN THIS INCIDENT. I AM STILL WAITING FOR REPORTS FROM LAW ENFORCEMENT/FIRST RESPONDERS. MAZDA HAS REFUSED TO ADDRESS THIS SITUATION WITHOUT ME PROVIDING THEM WITH AN "INSPECTION REPORT SUPPORTING THE CLAIM A DEFECT WAS PRESENT AND SAID DEFECT CAUSED THE FIRE." AS I WAS ONLY A LESSEE OF THE VEHICLE, I HAVE NO POSSESSION OF THE VEHICLE AND, THEREFORE, I CANNOT ORDER AN INSPECTION ON THE VEHICLE. MAZDA IS ACTING IN BAD-FAITH.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - MASSAPEQUA, NY

    WHEN THE CAR IS COLD AND PARKED THE TRANSMISSION WILL LURCH INTO DRIVE SOMETIMES AND EVERYTIME WHEN THE CAR IS COLD THE TRANSMISSION WILL GET STUCK IN THIRD OR FOURTH GEAR AND THE CAR WILL NOT ACCELERATE UNTIL I FLOOR IT UNTIL THEN THE CAR WON'T SHIFT OUT OF GEAR FOR A FEW HUNDRED FEET AND CONTINUE TO BIG DOWN THE ENGINE, THEN AFTER THAT THE TRANSMISSION WILL DOWNSHIFT AND THE CAR WILL START TO ACCELERATE. IF I MANUALLY SHIFT THE CAR INTO FIRST THE PROBLEM WON'T OCCURRE AS BADLY. THIS SOFAR ONLY HAPPENS ONCE WHEN THE TRANSMISSION AND ENGINE ARE COLD. BUT EVEN IF I LET THE CAR SIT AND IDLE FOR A FEW MINUTES IT'LL STILL HAPPEN.

    Source: NHTSA WEB SITE
  • 2013 MAZDA CX-5
    - BUFFALO, NY

    TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DECELERATING, THERE WAS AN ABNORMAL WINDING AND GRINDING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS ON THE AXLE AND THE MECHANIC WAS INFORMED THAT THE TRANSMISSION WAS MAKING AN ABNORMAL WINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SPECIALIST WHERE HE WAS INFORMED THAT THE TRANS AXLE BEARINGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA MAZDA3
    - MILLBURN, NJ

    MY 2010 MAZDA 3 HAS THE STICKY DASHBOARD THAT MAZDA IS AWARE OF AND EXTENDED THE FACTORY WARRANTY ON. HAVING SAID THAT MY STICKY DASHBOARD JUST DEVELOPED WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALER SHIP ABOUT GETTING IT FIXED UNDER THE WARRANTY I WAS TOLD MY CAR WAS A FEW MONTHS OVER THE WARRANTY EXPERATION. THIS STICKY DASHBOARD IS EXTREMELY HAZARDOUS BECAUSE I GET A GLARE OFF OF IT ONTO MY WINDSHIELD THAT CAN MAKE IT HARD TO SEE THE ROAD PROPERLY. THIS DASHBOARD ISSUE NEEDS TO BE A RECALL AND NOT A WARRANTY EXTENSION BEFORE PEOPLE START TO GET SERIOUSLY HURT

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - ALEXANDRIA, VA

    THE CAR HAS ONLY 31,000 ORIGINAL MILES AND I'M THE ORIGINAL OWNER. THE ENTIRE REAR SUBFRAME AND SUSPENSION ASSY IS HEAVILY RUSTED AND SUSPENSION BUSHINGS ARE ROTTING.THIS IS A COMMON PROBLEM AMONG OWNERS IN NORTH EASTERN STATES AND MID ATLANTIC. MAZDA RECALLED THE FRONT SUBFRAMES BUT NOT THE REAR. THIS IS A MAJOR SAFETY DEFECT AND WILL RESULT IN THE CAR HAVING TO BE SCRAPPED BEFORE IT ACCUMULATES MANY MORE MILES.

    Source: NHTSA WEB SITE