MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MAZDA MAZDA2
    - AUSTIN, TX

    THE DRIVER SEAT SHIFTS FROM THE BASE, ON OCCASION IT HAS SLID FORWARD. THE CAR WAS IN MOTION WHEN THIS TOOK PLACE BUT I WAS ABLE TO PUSH BACK AND IT WENT BACK INTO PLACE. THERE COULD BE BOLTS THAT HAVE BEEN LOOSENED.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - ANTIOCH, CA

    STICKY DASHBOARD INTERFERES WITH WINDSHIELD GLARE HE WINDSHIELD TEND TO GET A VERY BAD GLARE AND MAKES IT HARD TO DRIVE DUE TO THE DASH BOARD. THE DASH BOARD IS ALL STICKY AND GETS WORSE WITH THE HEAT

    Source: NHTSA WEB SITE
  • 2020 MAZDA CX-30
    - STATEN ISLAND, NY

    MY EXPERIENCE AT SANSONE MAZDA WAS AN ABSOLUTELY NIGHTMARE. FIRST OFF THEY HAD ME IN A LEASE OF 10K DOWN FOR A PAYMENT OF 200$ A MONTH, SILLY ME. 7/1/2020 I BOUGHT A CX-30, ON THE FLOOR THE MAN HAD TO JUMP START THE CAR WHEN I ASKED WHY HE SAID IT 'WAS BECAUSE PEOPLE PLAY WITH THE SYSTEM'. THE FOLLOWING MORNING THE WINDSHIELD WIPER FLUID SYMBOL CAME UP. 9 DAYS LATER ON 7/10/2020 I WENT TO SIGN THE REST OF THE PAPERS AND GET THE FLUID SERVICED, THIS IS WHERE MY HEADACHE BEGAN. THE MORNING FOLLOWING A TROPICAL STORM MY VEHICLE WOULDN'T START, CALLED A TOW TRUCK TO BRING IT BACK TO SANSONE. SERVICE SAID MY ENGINE WAS FLOODED BUT NEVER TOOK ANY ACTION TO RELEASE ANY OF THE WATER, REPEATEDLY SAYING I WAS NOT COVERED. THIS SAME DAY THE SHOP HAS CLOSED AT 4PM, I HAD CHECKED MY MAZDA APP AND MY HOOD WAS OPEN. CALLING THE FOLLOWING DAY THE MAN OVER THE PHONE SAID IT WAS PARKED OUTSIDE ONCE AGAIN WITH THE HOOD OPEN, 2 MINUTES AFTER THE CALL IT WAS CLOSED. TODAY I WENT ON CAR FAX AND FOUND OUT THE CAR HAD 1,600 MILES( THE CAR GIVEN TO ME HAD 25) AND WAS SERVICED 3 TIMES THE MONTH BEFORE UPON AN ISSUE OF 'MANUFACTURE SAFETY RECALL' , ALONG WITH THE NOTE OF 'FUEL TANK MAY LEAK'. WENT THROUGH INSURANCE AND 2 WEEKS INTO THE CLAIM I FIND OUT MAZDA SANSONE IGNORED GIECO'S CALLS AND FAILED TO SEND ANY PICTURES TO MY INSURANCE COMPANY.THE MANAGER AT MAZDA SANSONE IGNORED MY CALLS, MESSAGES AND FAILED TO TAKE PART IN ANY REPAIR TOWARDS MY WEEK OLD VEHICLE. EVERYONE HERE IS OUT FOR YOUR MONEY

    Source: NHTSA WEB SITE
  • 2016 MAZDA MAZDA6
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED. THE CONTACT STATED THAT HE WAS NOT ABLE TO DISENGAGE THE PARKING BRAKE. THE PARKING BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA MAZDA3
    - OKLAHOMA CITY, OK

    THE POWER SEAT LIFT AND LOWER MECHANICS HAVE FAILED SO THAT THE SEAT NO LONGER RAISES OR LOWERS TO ITS ORIGINAL EXTENT. THIS PREVENTS THE DRIVER OF THE VEHICLE FROM ADJUSTING THE SEAT PROPERLY FOR SAFE DRIVING. THE ACTUATOR, FUSES, AND WIRING ARE ALL FUNCTIONAL AND THE MECHANICAL COMPONENTS SIMPLY NO LONGER ALLOW FULL RANGE OF MOTION REGARDING SEAT HEIGHT EVEN WITH MANUAL ADJUSTMENT. I BELIEVE THE MECHANICAL COMPONENTS SIMPLY FAILED AND AM NOT AWARE OF ANY SPECIFIC CAUSE. I AM 6'3'' AND MY WIFE IS 5'4'' AND SEAT HEIGHT ADJUSTMENT IS CRITICAL TO SAFE DRIVING.

    Source: NHTSA WEB SITE
  • 2006 MAZDA MAZDA3
    - MILWAUKEE, WI

    I HAVE, HAD (2), TWO BRAND NEW SET, OF TIRES FROM FIRESTONE PUT ON THIS CAR. I WAS ALSO TOLD ONLY THOSE TWO SETS CAN ONLY BE PUT ON THIS MAZDA 3. THE CAR KEEP BUCKING ON EVERY STREET AND EVERY ROAD. EVERY DAY AND EVENING.

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA2
    - AUSTIN, TX

    I WAS TURNING LEFT ON A PROTECTED GREEN ARROW WHEN A TRUCK ON THE LEFT LANE SPED UP AND I NOTICED T MERGED AND I WOULD GET HIT I TRIED TO GO OFF TO THE SIDE OF THE ROAD BUT THE STEERING WHEEL WAS STIFF AND WHEN I PRESSED ON THE GAS IT DID NOT MOVE THEN IT JERKED ME FORWARD.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA6
    - BLACKSTONE, MA

    THE DASH ON MY MAZDA IS MELTED. IT IS NOW CAUSING A BRIGHT SHEEN WHICH MAKES IT DIFFICULT TO SEE WHEN THE SUN HITS IT. THE DASH IS VERY STICKY AND STARTING TO SMELL LIKE BURNT PLASTIC. . I'VE CALLED MAZDA CUSTOMER SUPPORT AND THEY SAID THE DEFECTIVE PART IS COVERED UNTILL 2010, HOWEVER THEY SAID IT ENDED 4 MONTHS AGO. UNFORTUNATELY, COVID19 STOPPED ME FROM MAKING IT TO THE DEALERSHIP IN MARCH. MAZDA WOULD NOT GIVE ME AN EXTENSION DUE TO THE CURRENT COVID19 STAY AT HOME ORDER PLACED IN MY STATE

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-9
    - WHITTIER, CA

    I'M CONSTANTLY HAVE A FRONT WINDSHIELD ERROR : CAUSING MY VEHICLE TO JUST AUTOMATICALLY STOPING WHILE DRIVING ON THE FREEWAY AND STREETS. MY AIR BAGS DIDN'T DEPLOY WHEN I WAS I A ACCIDENT . I'VE TAKEN IT TO THE DEALER 3 TIMES ALREADY AND THEY ALWAYS HAVE A DIFFERENT EXCUSE OR REASON

    Source: NHTSA WEB SITE
  • 2019 MAZDA MX-5
    - NORTHBOROUGH, MA

    SOUL RED CRYSTAL PAINT EXCESSIVE PAINT CHIPPING. FRONT OF CAR AND HOOD HAS MORE THAT 50 WHITE SPOTS FROM CHIPPING PAINT. 23,000 MILES AND THE CAR LOOKS TERRIBLE FROM THE FRONT.

    Source: NHTSA WEB SITE