MAZDA Complaints

DASHBOARD IS LIFTING AND ITS SUPPOSE TO BE COVERED UNDER WARRANTY FOR REPLACEMENT PER MAZDA. BUT MAZDA DEALERS DECLINE TO FIX IT UNDER WARRANTY CLAIMING THE 10 YEARS ARE UP. THIS IS A LIE. THE VEHICLE IS A 2012. ITS 2020.

I JUST BOUGHT MY DTR A 2010 THAT HAS THE SAME SPONGY BRAKE PROBLEM I'VE READ A LOT ABOUT ONLINE. THE PEDAL GIVES VERY LITTLE RESISTANCE (AND THERE IS VIRTUALLY NO BRAKING) FOR THE FIRST 1-2" OF TRAVEL, THEN IT WORKS AND BRAKES NORMALLY. I TRIED TRYING TO ACTIVATE THE ABS MANY TIMES AS SOME MENTIONED HAD "FIXED" THE PROBLEM FOR THEM BUT THAT MADE NO DIFFERENCE. NOT ONLY DID IT NOT FIX IT, BUT IT MADE ME REALIZE THAT THE ABS DOESN'T WORK SINCE AT LEAST 1 TIRE LOCKED UP AND WAS SKIDDING. SO SPONGY BRAKES, NO ABS, AND NO ABS WARNING LIGHT. I SEE MANY COMPLAINTS ABOUT THIS (SOME SAY A NEW ABS AND BRAKE BOOSTER FOR $2K TOOK CARE OF IT, BUT OTHERS SAID IT DIDN'T), AND SOMEONE SAYS THERE'S EVEN A TSB FOR IT. SO OBVIOUSLY IT'S A MANUFACTURING PROBLEM, BUT MAZDA APPARENTLY WON'T DO ANYTHING WITHOUT GETTING $$.

WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT ABOUT IT. THIS ISSUE LEADS TO DRIVER STRANDED AS WITHOUT PROPER SHUTOFF,IT RUNS DOWN BATTERY. MAZDA IS FULLY AWARE OF THIS ISSUE AND THEY HAVE RECTIFIED THE SHIFTER SWITCH WITH NEW PART # KDY0-46-040. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM WITH BULLETIN NO. 05-004/16 AND NOW RECOMMENDING TO REPLACE THE SWITCH UNIT WITH NEW PART # KDY0-46-040. HOWEVER THERE IS NO RECALL FOR THIS ISSUE. MAZDA SHOULD REPAIR THIS DEFECTIVE PART WITHOUT ADDITIONAL COST TO OWNERS AS THIS CAN BE DANGEROUS AS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS OCCURRED TO US MULTIPLE TIMES AND AS RECENT AS THIS WEEK ONLY.

THE DASHBOARD ABOVE THE CLOCK AND INFO DISPLAY SEPARATED WHILE THE VEHICLE WAS STATIONARY.

BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.

BRAKE PEDAL HAS BECOME HARDER THAN USUAL TO DEPRESS AND THE CAR DOES NOT START STOPPING UNTIL THE BRAKE PEDAL IS DEPRESSED HARDER AND FURTHER DOWN. ALSO THERE IS A HISSING NOISE ONCE THE CAR STOPS AND THE BRAKE PEDAL GOES FURTHER TO THE FLOORBOARD. ONCE STOPPED AND SITTING THE CAR WILL LURCH AS IF IT HAS BEEN HIT IN THE REAR END. THIS ALL HAPPENS ON ANY TYPE OF ROADWAY. THIS HAS BEEN GOING ON FOR ABOUT TWO MONTHS AND GETTING MORE PRONOUNCED.

THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE HOOD. I LET IT SIT IN MY GARAGE SINCE 2008. I FINALLY TOOK IT TO A MECHANIC WHO TOLD ME THAT THE ENGINE HAD CAUSED A HOLE IN THE COOLANT TANK AND IT WAS LEAKING COOLANT. THAT'S WHY IT OVERHEATED. THE CAR RUNS FINE NOW, BUT NEEDS TO HAVE THE ENGINE MOUNT PUT IN. WHAT DO I DO NOW? IN ADDITION, MY DRIVER SIDE WINDOW WILL NOT OPERATE. I THOUGHT THIS WAS A FUSE ISSUE, BUT ANOTHER MAZDA 3 OWNER TOLD ME THEY HAVE THE SAME ISSUE

WHEN APPLYING BRAKE, HEAR HISSING SOUND DOWN AT FEET. HARD TO STOP, FEELS LIKE PEDAL IS PUSHING BACK. THIS HAPPENS AT ALL SPEEDS, EVEN WHEN PUTTING CAR INTO GEAR FROM PARK. IT HAS BEEN ONGOING FOR ABOUT 2 WEEKS. MECHANIC ADVISED IT IS THE BRAKE BOOSTER.

I CAME OUTSIDE TO MY CAR ONE MORNING AND STARTED THE VEHICLE.. I NOTICED THE AIRBAG LIGHT WAS BLINKING, AND IT NEVER WAS BEFORE.. SO I SHUT THE VEHICLE OFF TO VISUALLY INSPECT IT.. WHAT I FOUND WAS THE PASSENGER CURTAIN AIRBAG HAD MALFUNCTIONED.. IT DIDN'T DEPLOY FULLY, BUT IT PUCKERED MY HEADLINER SO NOW IT'S JUST HANGING ON THE PASSENGER SIDE.. I INFORMED MAZDA OF THIS AND I WAS TOLD IT'S ONLY A RECALL ON PASSENGER AIRBAG SENSOR, BUT NO RECALLS FOR CURTAIN AIRBAGS.. WHAT CAN I DO

I WANTED TO SAY IT HAPPENED TO US WHILE WE WERE DRIVING BACK FROM A DAYTRIP ON SATURDAY. WE HAD OUR KIDS IN THE CAR AND MY HUSBAND WAS DRIVING. ALL OF A SUDDEN THE SCBS LIGHT CAME ON AND THE CAR JUST STOPPED GIVING GAS. THE CAR BEHIND US COULDN'T TELL WE WERE SLOWING DOWN BECAUSE THERE WAS NO BRAKE LIGHT. WE WERE ALMOST REAR ENDED. THE CAR BEHIND US COULDN'T STOP IN ENOUGH TIME SO THEY JUST SWERVED ONTO THE OTHER SIDE OF US. WE HAD TO PULL THE CAR OVER AND IT WAS ALMOST NIGHTTIME. MY HUSBAND ENDED UP PUSHING THE CAR TO GET IT OFF THE ROAD AND TO A SAFE PLACE. IT WOULD ONLY GO 2 MILES PER HOUR. I HAD MY CAR TOWED TO THE DEALERSHIP, I HAVE NOT HEARD ANYTHING FROM THEM EXCEPT THEY ARE CONTINUING TO LOOK INTO IT. IT'S A 2018 MAZDA CX9 WITH ONLY 26000 MILES. IT'S NEVER BEEN IN AN ACCIDENT. I'M HOPING THAT WHATEVER THE FIX IS, IT'S COVERED UNDER WARRANTY. IF IT WAS A TRUCK OR BUS BEHIND US, THEY WOULD NOT HAVE BEEN ABLE TO STOP EITHER. IF WE WERE ON A HIGHWAY AND THIS HAPPENED, THERE IS NO DOUBT IT WOULD HAVE CAUSED AN ACCIDENT.