MAZDA Complaints

TL* THE CONTACT OWNS A 2019 MAZDA CX5. THE CONTACT STATED THAT THE ENGINE FAILED. THE DRIVER NOTICED THAT ENGINE OIL WAS LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHOM ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CABIN FILLED UP WITH SMOKE WHEN THE CONTACT DROVE THE VEHICLE HOME AND THE CONTACT FOUND THAT THE ENGINE WAS LEAKING OIL. THE VEHICLE WAS TOWED BACK TO AN UNKNOWN DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,800.

VEHICLE WAS TRAVELING ON A FOUR-LANE HIGHWAY WITH CRUISE CONTROL ON. THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY; TRIED APPLYING THE BRAKE, TURNING OFF THE CRUISE CONTROL, PRESSING THE DECELERATE BUTTON, NOTHING WORKED. I HAD TO APPLY A GREAT DEAL OF FORCE TO THE BRAKES IN ORDER TO SLOW THE VEHICLE ENOUGH TO GET IT OFF THE ROAD. I SHIFTED THE TRANSMISSION INTO NEUTRAL AND THE ENGINE BEGAN TO REV UNCONTROLLABLY. I TURNED THE IGNITION SWITCH OFF AND OPENED THE HOOD TO INVESTIGATE. THE THROTTLE CABLE ON THE CRUISE CONTROL SERVO HAD ROTATED UP TO ABOUT A 30-DEGREE ANGLE AND HAD THE THROTTLE HELD OPEN. I ROTATED THE CABLE BACK DOWN TO ITS NORMAL POSITION AND THE THROTTLE SNAPPED FREE. I WILL NOT USE THE CRUISE CONTROL AGAIN UNTIL THE ISSUE IS RESOLVED. I WAS TRAVELING AT 65 MPH WHEN THE INCIDENT OCCURRED, THE VEHICLE ACCELERATED TO OVER 80 MPH WHILE I WAS TRYING TO GET IT UNDER CONTROL. *TR

ENGINE OVERHEATED WHILE DRIVING IN A STRAIGHT LINE IN TRAFFIC AT LOW SPEED WITH TEMPERATURE IN THE 80'S. THE ENGINE BLOCK CRACKED AS A RESULT. THE ENGINE AND THE COMPLETE COOLING FAN ASSEMBLY HAD TO BE REPLACED. THE ENGINE TEMPERATURE HAD RISEN HIGH ON SEVERAL OCCASIONS BEFORE THIS, WHILE IDLING, DRIVING AT LOW SPEEDS, AND DRIVING AT MODERATE AND HIGHWAY SPEEDS, TEMPERATURES RANGING FROM 50'S TO 90'S. WHEN THE OVERHEATING OCCURRED THE AIR CONDITIONING ALSO FAILED TO FUNCTION PROPERLY. I HAD COMPLAINED TO THE DEALERSHIP ABOUT THIS ISSUE AND THEY CLAIMED IT WAS A FUSE. THEY REPLACED THE FUSE, BUT IT DID NOT RESOLVE THE ISSUE. *TR

DEFECTIVE WINDSHIELD WIPER 0N MY 2015 MAZDA3, THAT NHTSA ACKNOWLEDGED DEFECTIVE ON MAZDA 3. 2016,17, 18, WERE DEFECTIVE AND RECALLED. I WANT MY AUTO TO BE ACKNOWLEDGMENT FOR THE SAME DEFECT. THE DEALERSHIP WANTS ON ESTIMATE $900. THIS SEEMS TOTALLY UNFAIR.MY WINDSHIELD WIPER RENDERS MY VEHICLE UNSAFE. AFTER YOUR ACKNOWLEDGMENT OF THE DEFECT. WHILE DRIVING AND WASHING MY WINDOW WITH THE WIRE FLUID, THE WIPERS STOPPED INSTEAD IF TETURING TO TH WIPER BAY. THE NEXT DAY IN HEAVY RAINFALL IN SEATTLE. THEY STOPPED WORKING WITHOUT ME HAVING TO MANUALLY SWITCH BETWEEN SETTINGS. CREATING AN EXTREMELY DANGEROUS SITUATION. I FEEL THAT I AM BEING HELD HOSTAGE TO A VERY HIGH PRICE. AFTER YOUR COMMISSION RECOGNIZED THIS HAZARD. I WANT MY REPAIR, AND I WANT JUSTICE.

HAD AN HEAD ON CAR ACCIDENT ON THE STREET MY TIRE BLOW OUT AND HIT A LIGHT POLE. THE PASSENGER AIR BAG DID NOT COME OUT, ALSO THE DRIVER AIRBAG CAME OUT BUT IT WAS DEFLATED NO AIR WAS IN IT OR WHAT EVER MAKES AN AIR BAG BLOW UP. IN WHICH COST ME TO HIT MY HEAD ON THE STEERING WHEEL.

TL* THE CONTACT OWNED A 2009 MAZDA MX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH A DEER HIT THE FRONT PASSENGER SIDE TIRE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. DURING THE CRASH THE VEHICLE WENT AIRBORNE BEFORE CRASHING TO THE GROUND. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED DURING THE INCIDENT AND THE DRIVER AND FRONT PASSENGER SIDE BELTS WERE ENGAGED. THE DRIVER AND PASSENGER SUSTAINED SORENESS AND SCRATCHES HOWEVER NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 90,000.

I OWN A 2012 MAZDA 6, VIN#[XXX], THAT I BOUGHT IN 2012. FOR THE PAST COUPLE OF YEARS I'VE BEEN DEALING WITH ELECTRICAL ISSUES WITH THIS CAR. FOR A FEW YEARS I WAS JUST DEALING WITH THE HEADLIGHTS CONTINUOUSLY GOING OUT EVERY 3 OR 4 MONTHS. AT FIRST I WAS THINKING THE LIGHT WAS DEFECTIVE, BUT AFTER SOME RESEARCH I LEARNED THAT THIS IS A MORE THAN A COMMON OCCURRENCE WITH THESE CARS. THIS IS THE MAIN COMPLAINT. IT HAS BEEN LINKED TO THE ELECTRICAL SYSTEM THAT YOUR SERVICE DEPARTMENT SAID WAS THE ISSUE. IT ALSO MENTIONED THE ELECTRICAL ISSUE CAUSING THE CAR TO SUDDENLY SHUT DOWN WHICH IS THE PROBLEM I AM CURRENTLY HAVING NOW. MY CAR HAS SHUTDOWN A TOTAL OF 4 TIMES, THE LAST TIME BEING ON THE INTERSTATE. THIS IS RIDICULOUS! THIS IS A KNOWN PROBLEM BY MAZDA THAT HAS NOT BEEN ADDRESSED. ARE YOU WAITING FOR SOMEONE TO DIE IN AN ACCIDENT? THIS NEEDS TO BE FIXED IMMEDIATELY. MY DAUGHTER DRIVES THIS CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR

MAZDA ISSUED A RECALL IN MARCH 2020 FOR THE DAYTIME RUNNING LIGHTS ON THIS CAR, THE PARTS REQUIRED TO REMEDY THIS SITUATION ARE BACKORDERED, AND HAVE BEEN BACKORDERED SINCE MARCH. AS OF TODAY, MAZDA IS STATING THAT THE PARTS WILL NOT BE AVAILABLE FOR 4-5 MONTHS! DAYTIME RUNNING LIGHTS ARE REQUIRED TO PASS THE ANNUAL VIRGINIASTATE AUTO INSPECTION. MY INSPECTION IS DUE THIS MONTH, AND MAZDA HAS EFFECTIVELY RENDERED MY VEHICLE ILLEGAL TO OPERATE IN THE STATE OF VIRGINIA! *TR

AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB