MAZDA Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

I APPLIED THE BRAKES, AND THE CAR KEPT MOVING FORWARD EVEN THOUGH I WAS PRESSING THE BRAKE PEDAL. I PULLED THE EMERGENCY BRAKE BUT THAT DIDN'T STOP THE CAR FROM MOVING FORWARD AND HITTING THE BACK OF THE TRUCK IN FRONT OF ME. I WAS ON A HIGHWAY.

MY MECHANIC, MOJARRO AUTO REPAIR, ORDERED FROM AUTOZONE THIS PART....WHEN IT ARRIVED, REALIZED IT DIDN'T AT ALL RESEMBLE THE PART THAT HIS DIAGNOSTIC TOOL STATED WAS THE PROBLEM. JESSE, FOUND 1 AT A WRECKING YARD. IN 3 DAYS THE CHECK ENGINE LIGHT CAME ON, AGAIN. I PHONED DETROIT, MICHIGAN....GAVE THEM THE VIN & PART'S #, THE GENTLEMAN STATED, " THAT PART IS NO LONGER MANUFACTURED" THIS CAR STILL DRIVES...W/NO HESITATION, CITY OR HWY. CAN I GET A 1 TIME PASS FROM DMV TIL IT'S NEXT RENEWAL?

THE "AUTO" FOR HEADLIGHTS / DAYTIME RUNNING LIGHTS WERE TURNED OFF WHILE DRIVING IN RAINING DAYS OR IN DIMMED LIGHTING CONDITION IN THE EVENING, ON LOCAL ROAD AND HIGHWAY.

TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED WHILE DRIVING AT 5 MPH AROUND A ROUNDABOUT, THE PASSENGER'S SIDE FRONT TIRE DETACHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO MODERN MAZDA,68 WATERBURY RD, LJ CT 06787 BUT WAS NOT DIAGNOSED. THE DIAGNOSIS AND REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

DRIVER SIDE HEADLIGHT DAY TIME LED LIGHT FLICKERS AND IT HAS HALF OF THE INTENSITY COMPARED WITH THE OTHER HEADLIGHT IF DRIVEN OR STATIONARY. THIS CONDITION STARTED TO BECOME NOTICEABLE TWO MONTHS AGO AND IT IS GETTING WORSE AND CLOSE TO THE POINT THAT THE DTL LED IS NOT VISIBLE ANYMORE AND THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED. MAZDA KNOWS ABOUT THE CONDITION AND CLAIMS THAT THIS IS NOT A SAFETY ISSUE AND REFUSES TO REPLACE IT.

THE VEHICLE SUDDENLY JERKS, PULLS, STOPS AFTER ABOUT 10 MINUTES RUNNING TIME. TOLD BY MECHANIC THAT IT IS THE TRANSMISSION CONTROL MODULE. HE SAID THIS MODEL IS NOTORIOUS FOR HAVING THEM FAIL. THEY ARE ON BACK ORDER WITH MAZDA WITH NO LEAD TIME, WHICH ALSO SAYS SOMETHING. THE VEHICLE IS VERY DANGEROUS TO DRIVE. MECHANIC SAID THE ORIGINAL DESIGN HAS BAD PLACEMENT WHICH CAUSES THEM TO HEAT UP AND FAIL.

MRCC (MAZDA RADAR CRUISE CONTROL) WILL UNEXPECTEDLY DECREASE VEHICLE SPEED WHEN IN A TURN EVEN IF NOT FOLLOWING ANOTHER VEHICLE. SPEED DECREASE HAPPENS REGARDLESS OF VEHICLE SPEED. AMOUNT OF DECREASE IS SEVERE DEPENDING ON "SHARPNESS" OF THE TURN, BUT WILL HAPPEN EVEN ON GENTLE SWEEPING TURNS ON AN INTERSTATE HIGHWAY. BEHAVIOR IS REPRODUCIBLE DURING ALL VARIETY OF DRIVING CONDITIONS.

I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS VERY CANDID & HONEST IN THE REPLY. THE APPOINTMENT WAS 6-8-19. I HAVE YET TO RECEIVE A CALL THAT THE PART HAS ARRIVED.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT AT START UP, THE POWER STEERING WAS INOPERABLE. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.