MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 MAZDA CX-30
    - SOUTHFIELD, MI

    RIGHT HAND SIDE TPMS ARE READING 10 PSI HIGHER THAN ACTUAL PRESSURE IN TIRES. THERE IS NO MANUAL RESET FOR TPMS IN CX30 MODEL. ATTEMPTS TO HAVE TPMS AUTO DETECTED BY DRIVING PER OWNER MANUAL DID NOT FIX INCORRECT HIGH READING FROM TPMS

    Source: NHTSA WEB SITE
  • 2009 MAZDA RX-8
    - PHOENIX, AZ

    MAZDA RECALLED ALL 2004-2008 RX8 MODELS FOR FUEL PUMP AND LOCKRING GASKET ASSEMBLY LEAKAGE. MY 2009 RX8 HAS THE SAME ISSUE AND STARTING LEAKING GAS ON 1-02-2020 WHILE PARKED IN A GARAGE. I CALLED MAZDA AND WAS TOLD THERE WERE NO RECALLS; HOWEVER MY CAR HAS THE SAME PROBLEM THE 2004-2008 MODELS HAD. NOW I HAVE TO PAY CLOSE TO $1,000.00 FOR REPAIR THAT SHOULD BE COVERED UNDER THE RECALL.

    Source: NHTSA WEB SITE
  • 2013 MAZDA MAZDA3
    - WESTMONT, IL

    SOMETIMES THE SHIFTER JUMPS OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 30-40 MPH. IT ALWAYS HAPPENS WHILE CITY/SUBURB DRIVING. IT'S STARTLING WHEN IT HAPPENS AND I TRY TO QUICKLY PUT THE CAR BACK IN A GEAR. IT WASN'T HAPPENING THAT FREQUENTLY BUT NOW IT'S ABOUT 1X/MONTH. THIS FIRST HAPPENED A FEW YEARS AGO.

    Source: NHTSA WEB SITE
  • 2011 MAZDA CX-9
    - LAGAUNA HILLS, CA

    BRAKES REALLY HARD TO PRESS. WIFE THOUGHT CAR WASN'T GOING TO STOP AND SHE WAS GOING TO REAR END CAR IN FRONT OF HER. SOMETIMES BRAKE PEDAL WOULD FEEL SPONGY. OVER LAST MONTH THERE WAS AN INTERMITTENT STRANGE NOISE SOMETIMES WHEN CAR WAS STARTED. MAZDA DEALERSHIP IDENTIFIED THE PROBLEM TO BE A DEFECTIVE BRAKE BOOSTER. I FOUND THAT NHTSA OPENED INVESTIGATION ON CX-9 BRAKE ISSUES PREVIOUSLY AND MAZDA IDENTIFIED PROBLEM TO BE BRAKE BOOSTER. MAZDA EXTENDED THE WARRANTY TO 7 YEARS OR 90,000 MILES AND NHTSA CLOSED INVESTIGATION. OUR BRAKE BOOSTER FAILED AT 9 YEARS WITH 79,388 MILES ON THE CAR. FROM WHAT I HAVE READ THE LIFE EXPECTANCY OF A BRAKE BOOSTER IS THE LIFE OF THE CAR. MAZDA NEVER INFORMED US ABOUT THIS POSSIBLE PROBLEM. OUR FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT. WHY DID THE NHTSA ACCEPT AN EXTENDED WARRANTY AS A SOLUTION?

    Source: NHTSA WEB SITE
  • 2014 MAZDA MAZDA6
    - ITHACA, NY

    TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE STANDING OUTSIDE OF THE VEHICLE, THE CONTACT DETECTED AN ABNORMAL FUEL ODOR. THE ODOR WAS NOT PRESENT INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE FUEL ECONOMY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED; HOWEVER, THE MECHANIC WAS UNABLE TO PINPOINT THE SOURCE OF THE FUEL ODOR. THE VEHICLE WAS SUBSEQUENTLY TAKEN TO ROMANO MAZDA (LOCATED AT 3120 ERIE BLVD E, SYRACUSE, NY 13214, (315) 446-9666) WHERE IT WAS DETERMINED THAT THE FUEL ODOR WAS DUE TO CORROSION BETWEEN THE FUEL TANK AND FUEL PUMP CONNECTION POINT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA BY THE MANUFACTURER. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WOULD BE NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MAZDA CX-9
    - BRIDGEVIEW, IL

    WHEN I BROUGHT THE CAR WITHIN 30 DAYS THE AXLE BROKE THEY FIXED IT BUT I HAVEN'T HAD THE CAR FOR 4 MONTHS AND NOW THE TRANSFER CASE IS CRACKED THEY WANT ME TO PAY 800 DOLLARS TO FIX IT BUT I DID NOTHING WRONG HE HASN'T FIXED MY KEY AFTER HE SAID HE WILL HE STATED AFTER THE AXLE WAS FIXED THAT HE NEEDED TO ADD TRANSMISSION FLUID WHICH HE DID NOT EVER ADD AND NOW MY TRANSFER CASE IS BROKE I WAS DRIVING AND HEARD A LARGE BOOM I THOUGHT THE AXLE BROKE AGAIN AND THE 4WD LIGHT CAME ON SO I WAS ABLE TO DRIVE IT BACK AND NOW THEY TELLING ME IT'S MY FAULT THAT IT HAPPENED I DIDN'T DO ANYTHING BUT DRIVE THE CAR I BROUGHT THE CAR SEPTEMBER 5TH 2019 I HAD TO TAKE THE CAR BACK BECAUSE THE SEAT WOULDN'T WORK THE AXLE BROKE NOW THE OTHER ISSUE

    Source: NHTSA WEB SITE
  • 2000 MAZDA B-SERIES TRUCK
    - STRASBURG, VA

    FRAME IS RUSTED OUT DID NOT PASS INSPECTION WAS ADVISED NOT TO DRIVE IT AS THE BED COULD FALL OFF

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX-7
    - INDIANAPOLIS, IN

    AIRBAG LIGHT IS ON. DRIVERS SIDE IS WHERE THE ISSUE IS. THERE WAS JUST A RECALL ON PASSENGER SIDE AIRBAG. I

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - QUEENS VILLAGE, NY

    HELLO, THIS CAR WAS LEASED BACK IN OCT 2017 AS A BRAND NEW CAR FROM GARDEN CITY MAZDA (NY). SIX MONTHS AGO (JULY 2019), WE BROUGHT THE CAR TO THE SERVICE TO CHECK THE HUGE VIBRATIONS WHEN BRAKING. THEY FOUND A LEFT REAR BRAKE CALIPER WAS LEAKING AND FAILED CAUSED PLATE (ROTOR) AND PAD DAMAGE. CAR WAS ONLY DONE 5731 MILES. THEY HAVE REPLACED THE LEFT REAR ROTOR, PADS AND CALIPER. THEN RESURFACED (RR) ROTOR AND PADS. AFTER 6 MONTHS TODAY (JAN 3RD 2020), WE HAD TO TAKE THE CAR TO THE SERVICE BECAUSE OF THE VIBRATIONS RE-OCCURRING WHEN BRAKING AS IT WAS VERY CONCERNING. CAR IS DONE 9744 MILES TO DATE. AND THIS TIME IT WAS BOTH FRONT BRAKE PLATES (ROTORS) AND PAD ARE WORN OUT. THIS CAR IS ALMOST DAILY DRIVEN (4-5 DAYS A WEEK) AND HAVE LOW MILEAGE DUE TO THE LOW DISTANCE (+-10 MILES/DAY) IT WAS DRIVEN PER DAY. AND WE HAD TO CHANGE THE BRAKES TWICE WITHIN LESS THAN 10K MILES. MAZDA SERVICE AND MAZDA (MANUFACTURER) CLAIMS THIS IS DUE TO REGULAR WEAR AND TEAR AND CAR MUST BE SITTING THERE FOR A LONG. WHICH I DO NOT BELIEVE IS A VALID STATEMENT FROM MAZDA AS AN EXPERIENCE CAR OWNER AND A DRIVER. I HAD OTHER CARS THAT WERE SITTING ON MY DRIVE WAY LONGER THAN THIS CAR AND NEVER HAD THIS MANY BRAKE ISSUES. BRAKE FAILURES ARE VERY DANGEROUS AND PUT EVERYONE AT RISK. MY CONCERN IS THAT THE BRAKE COMPONENTS USED IN 2017 MAZDA CX5 IS NOT UP TO US CONSUMER SAFETY STANDARDS AND NOT SUITABLE FOR THE WEATHER CONDITIONS WHERE THE VEHICLES WERE SOLD. REALLY APPRECIATE IF YOU CAN INVESTIGATE THIS ISSUE FURTHER AND I HOPE THAT WILL HELP SO MANY CONSUMERS USING THESE VEHICLES TODAY AND FUTURE. FOUND MORE COMPLAINS ON: HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/BRAKE-DISC-PADS-PROBLEMS.PHP THANKS VERY MUCH, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2018 MAZDA CX-9
    - ESCONDIDO, CA

    I WAS PULLING INTO A PARKING SPOT IN THE UPPER PARKING LOT AT WORK. I STEPPED ON THE BRAKE PEDAL SO THAT I COULD STOP AND PARK BUT THE PEDAL WAS HARD AND HAD NO GIVE. THE CAR CONTINUED TO ROLL FORWARD OVER A CURB AND PARTLY DOWN A SMALL SET OF STAIRS THAT GO FROM THE UPPER PARKING LOT TO THE LOWER PARKING LOT. THE CAR STOPPED WHEN IT HIT A METAL RAILING AND I SHIFTED THE CAR INTO PARK.

    Source: NHTSA WEB SITE