MAZDA Complaints

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLES MAZDA (6387 AIRPORT PULLING RD N, NAPLES, FL 34109, 239-597-9607) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBERS: 10091444 AND SA218, WHICH STATED THAT AN OVERHEATED HEATER CORE WAS DUE TO CLOGGING. THE CONTACT STATED THAT THESES CODES INDICATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND PROVIDED THE CONTACT WITH CASE NUMBER: 124474827. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEATER CORE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,870.

TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE CONTACT WAS PLACING AIR INTO THE FRONT DRIVER'S SIDE TIRE, HE FOUND THAT THE VALVE STEM WAS CORRODED AND FRACTURED. IN ADDITION, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO DEAN PATTERSON CHEVROLET CADILLAC (101 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-2222) WHERE IT WAS DIAGNOSED THAT THE SENSOR AND VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,000.

THE SEAT CONSTANTLY DEFLATES WHEN IT'S PUMPED UP TO THE TALLEST SETTING. DRIVER HAS TO KEEP ADJUSTING SEAT HEIGHT WHILE DRIVING. I HAVE A HEALTHY BMI AND ONLY WEIGH 150 LBS. THIS SHOULD NOT BE HAPPENING. VERY DANGEROUS, ESPECIALLY WHEN IT'S HARD TO SEE OVER THE DASH.

A SENSOR THAT COMMUNICATES WHAT GEAR THE VEHICLE IS IN IS FAULTY. THE VEHICLE THEREFORE WILL NOT TURN OFF COMPLETELY. THE SENSOR DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK. THE AUXILIARY PANEL REMAINS ON, AND THE VEHICLE BATTERY WILL DRAIN. REPEATED RESTATING AND SHIFTING IN AND OUT OF GEAR WILL FINALLY GET THE VEHICLE TURNED OFF. THIS PROCESS SOMETIMES TAKES SEVERAL MINUTES. THIS ISSUE COULD EASILY LEAVE THE DRIVER STRANDED WITH A DEAD BATTERY IF THEY ARE UNABLE TO GET THE VEHICLE TURNED OFF. THE FAULTY SENSOR HAS BEEN CONFIRMED BY A MECHANIC UNAFFILIATED WITH MAZDA.

TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING 20-60 MPH, THE HEADLIGHTS FLICKERED WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT CALLED SMITH HAVEN MAZDA (827 JERICHO TURNPIKE, ST JAMES, NY 11780, 631) 724-4070) AND MAZDA 112 (2112 NY-112, MEDFORD, NY 11763, (631) 256-1074), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-2451813550 THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

THE DAYTIME RUNNING LIGHT ON MY 2016 MAZDA CX-5 GRAND TOURING STARTED FLICKERING ON THE DRIVER'S SIDE A FEW WEEKS AGO. I'VE HAD OTHER DRIVERS HONK OR FLASH THEIR LIGHTS AT ME DURING THE DAY (ONCOMING TRAFFIC) MOST CERTAINLY DUE TO THE ANNOYANCE OF THE FLICKERING LED. THIS SEEMS TO POSE A SAFETY HAZARD TO OTHERS AND MYSELF. THE ONLY SOLUTION MAZDA CURRENTLY HAS IS TO REPLACE THE WHOLE HEADLIGHT ASSEMBLY AT AN APPROXIMATE COST OF $1,200. I CANNOT AFFORD THIS FIX ESPECIALLY WITH THE PASSENGER SIDE LED LIGHT LIKELY TO FAIL AT ANY TIME BRINGING THE COST TO $2,400. I BELIEVE THIS IS A SAFETY CONCERN TO OTHER DRIVERS ESPECIALLY THOSE THAT HAVE AN ADVERSE REACTION TO THE STROBE-EFFECT NATURE OF THE FLICKERING LIGHT THAT CAN TRIGGER SEIZURES. IT IS ALSO A SAFETY CONCERN TO ME IF I'M LESS VISIBLE TO ONCOMING TRAFFIC. I HAVE VIEWED 100'S OF COMPLAINTS FOR THIS VERY SAME PROBLEM AND IT SEEMS ONLY APPROPRIATE FOR MAZDA TO TAKE OWNERSHIP OF THIS POORLY DESIGNED/MANUFACTURED COMPONENT.

THE DIM LIGHTS ARE SO DANGEROUS AND DO NOT PROVIDE ANY VISIBILITY AT NIGHT AT ALL. IT IS VERY DANGEROUS TO DRIVE AND I HAVE HAD SO MANY NEAR MISSES WHILE PASSING OTHER VEHICLES OR TRYING TO NOT RUN OFF THE ROAD DUE TO NOT BEING ABLE TO SEE. PLUS THE BULBS BURN OUT SEVERAL TIMES THROUGHOUT THE YEAR AND I'M CONSTANTLY HAVING TO REPLACE THEM. BUT TO DRIVE AT NIGHT IS SO SCARY BECAUSE I CANNOT SEE THE ROADWAY DUE TO POOR LIGHTING FROM THE CARS HEADLIGHTS. AND ALSO THE MOTORS THAT ROLL DOWN THE WINDOWS ARE CONSTANTLY GOING OUT AND I HAVE TO REPLACE THOSE AS WELL OTHERWISE MY WINDOW GETS STUCK AND I CAN'T GET IT TO ROLL BACK UP.

WHILE DRIVING ON A PUBLIC 2-LANE ROAD AND UPSHIFTING INTO 3RD GEAR AT ABOUT 6,500 RPM MY TRANSMISSION FAILED. I IMMEDIATELY SLOWED FROM ABOUT 65 MPH AND COASTED TO A STOP. I WAS LUCKY THAT THERE WAS A JUST ADEQUATE SHOULDER, AND I WAS ABLE TO AVOID BEING REAR-ENDED BY FASTER TRAFFIC. I PULLED AS FAR TO THE RIGHT AS I COULD, STILL WITHING 4 FEET OF THE PAVEMENT. I DETERMINED THAT I COULD STILL DRIVE IN 1ST GEAR AND, DRIVING ONLY ON THE SHOULDER, DROVE THE CAR TO A WIDER, SAFER SPOT. A FRIEND CAME BY LATER WITH HIS TRUCK AND TRAILER TO TAKE MY CAR TO MY HOME. I THEREUPON HAD IT TOWED TO A MAZDA DEALER THE NEXT DAY. THE DEALER DIAGNOSED A MANUAL TRANSMISSION FAILURE, 3RD GEAR SPECIFICALLY, AND TOLD ME I WAS LUCKY THE GEARBOX DIDN'T SIEZE AND CAUSE A LACK OF CONTROL. THEY REPLACED THE ENTIRE TRANSMISSION AT NO COST TO ME.

ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY. I STOPPED THE CAR, A 2019 MAZDA CX-5, IN THE DRIVEWAY, PLACED IT IN PARK, GOT OUT OF MY VEHICLE AND ENTERED THE GARAGE. WHILE IN THE GARAGE FOR APPROXIMATELY 2-3 MINUTES, I TURNED AROUND TO SEE MY 2019 MAZDA CX-5 ACCELERATING TOWARD ME. THE CAR ROLLED UNTIL IT HIT THE WASHING MACHINE AND DRYER. I MANAGED TO AVOID GETTING PINNED BUT NOT BEFORE THE CAR RAN OVER MY FOOT. I MANAGED TO SQUEEZE PAST AND ENTER THE VEHICLE PLACING MY FOOT ON THE BRAKE AND PUTTING THE CAR BACK IN PARK.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING, THE LIFTGATE FLEW OPEN AND SEVERAL GROCERY ITEMS FELL ONTO THE STREET. THE CONTACT PULLED OVER AND CLOSED THE LIFTGATE. THE CONTACT DROVE HOME WITHOUT ANY FURTHER ISSUES. IN ADDITION, THE VEHICLE SURGED FORWARD WHEN THE CONTACT ATTEMPTED TO SLOW DOWN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 149,000.