MAZDA Complaints

THIS MAZDA 6 MODEL IS EQUIPPED WITH A VIDEO DISPLAY SCREEN MOUNTED ON THE DASHBOARD THAT OPERATES THE RADIO, COMMUNICATION, AND MOST IMPORTANTLY, THE VIEW PROJECTED BY THE REAR VIEW CAMERA. UPON IGNITION, THE SCREEN OPERATES FOR ABOUT 30 SECONDS AND THEN GOES DARK AND SHUTS DOWN. THE REAR VIEW SAFETY FEATURE IS DISABLED THEREBY JEOPARDIZING PUBLIC SAFETY. THE SCREEN SHUTS DOWN WHETHER THE VEHICLE IS MOVING OR STATIONERY, ON THE STREET OR IN THE GARAGE. I NOTIFIED THE MAZDA CUSTOMER EXPERIENCE CENTER, BY LETTER, OF THE PROBLEM, BUT GOT NO ANSWER.

THE DASHBOARD ON THE PASSENGER SIDE OF MY MAZDA 6 2013 IS MELTING AND IS VERY STICKY. TODAY AS I WAS DRIVING I STARTED TO NOTICE A GLARE FROM WHERE THE STICKY MELTING PART IS AND IT STARTED OBSTRUCTING MY VISION.

MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE BEING TOTALED AS A RESULT OF LOSS OF ENGINE POWER. *LD *JS

THE ENGINE OF MY MAZDA CX-5 2014 TURNED OFF WHEN I GOT HOME BUT I DIDN'T REALIZE THAT ALL THE ACCESSORIES STAYED ON. AS A RESULT, THE CAR DIDN'T START THE NEXT DAY AND IT RAN OUT OF BATTERY. TURNING IT COMPLETELY OFF WAS NOT AN EASY TASK. I HAD TO RESEARCH ONLINE TO FIGURE OUT THE TRICK MOVING THE SHIFT LEVER AND REALIZED THAT THIS IS A VERY COMMON ISSUE. I CHECKED ONLINE AND FOUND A THREAD THAT IS INCLUDED AT THE END OF THIS MESSAGE. MAZDA SHOULD TAKE RESPONSIBILITY AND GET THE CARS FIXED WITH A RECALL BUT IT SEEMS THAT THEY ARE JUST DENYING THE SITUATION. EVEN THOUGH IT DOESN'T REPRESENT A SAFETY ISSUE WHILE DRIVING A CAR, IT DOES REPRESENT A HUGE INCONVENIENCE TO OWNERS, AS WELL AS TIME AND MONEY. THE KNOWN FAULTY PART THAT NEEDS TO BE REPLACED IS THE KDY0-46-040 SWITCH. ONLINE THREAD WITH MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849

WHEN PRESSING THE START/STOP BUTTON, THE IGNITION WILL NOT TURN OFF SOME TIMES. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION IS STAYING ON (IN ACCESSORY MODE). PROBLEM IS THOUGHT TO BE A WORN SWITCH UNIT.

JUNE 2014, I WAS DRIVING VEHICLE OUT OF TOWN ON VACATION AND IT SUDDENLY BEGAN RUNNING ROUGH LIKE THE PISTONS WERE MISFIRING. MILEAGE WAS 69,700. I PULLED INTO A DEALERSHIP (1 MILE AWAY), DROPPED THE KEYS, AND CALLED TO EXPLAIN IN THE MORNING. LATER, THEY SAID THEY DROVE THE CAR AROUND THE LOT AND THE ENGINE LOCKED UP. THEY TOOK NO RESPONSIBILITY FOR MAKING IT WORSE AND CHARGED ME FOR CONFIRMING THE LOSS OF COMPRESSION IN THE PISTONS. WE REPLACED THE ENGINE AT GREAT EXPENSE AND TO A POOR RESULT. I FOUND THIS 2007 MODEL HAD A CHRONIC PROBLEM WITH THE VARIABLE VALVE TIMING (VVT) CAUSING THE TIMING CHAIN TO COME OUT OF ADJUSTMENT AND DESTROY THE ENGINE. INSTEAD OF ISSUING A RECALL AND FIXING IT, MAZDA OFFERED AN EXTENDED WARRANTY TO 6 YEARS-60,000 MILES. THIS IS ABOUT THE AVERAGE POINT OF FAILURE, MEANING HALF THE PEOPLE ARE NOT COVERED. A FEATURE OF THE TURBO CHARGER IS MAKING THE ENGINE RUN HOT, BURNING THE OIL, SO PEOPLE WERE OFTEN DENIED BECAUSE THE OIL "HAD NOT BEEN CHANGED." INTERESTINGLY, MAZDA SAID THE TIMING CHAIN HAD BEEN REPLACED UNDER WARRANTY WITH A PREVIOUS OWNER. THAT DATE AND LOCATION COINCIDED WITH A DATE OF SERVICE SHOWN ON CARFAX FOR TYPICAL MAINTENANCE ONLY. THAT DEALERSHIP SAID THEY COULD NOT POSSIBLY DO ANY WORK WITHOUT IT SHOWING ON CARFAX. I WONDER WHO MAZDA PAID FOR THE WARRANTY CLAIM... I WANT NHTSA TO COMPEL MAZDA TO COMPENSATE OWNERS WHO EXPERIENCED ENGINE FAILURE DUE TO THIS DOCUMENTED DESIGN FLAW.

WHILE DRIVING ON THE HIGHWAY WITH VERY LIGHT SNOW FALLING AND LESS THAN AN INCH OF WET ON THE ROAD, THE "FRONT RADAR BLOCKED" MESSAGE APPEARED! UPON LATER RESEARCH INTO THE MAZDA OWNER'S MANUAL IT INDICATES THE FOLLOWING SYSTEMS WERE NOT FUNCTIONING: MAZDA RADAR CRUISE CONTROL (MRCC) MAZDA RADAR CRUISE CONTROL WITH STOP & GO FUNCTION (MRCC WITH STOP & GO FUNCTION) DISTANCE RECOGNITION SUPPORT SYSTEM (DRSS) SMART BRAKE SUPPORT (SBS) APPARENTLY THE LOCATION OF THE FRONT RADAR IS BEHIND THE EMBLEM IN THE CENTER OF THE GRILL. MAZDA RECOMMENDS THAT THE OWNER CLEAN OFF THE EMBLEM OF ANY DIRT OR SNOW TO CORRECT THIS PROBLEM. DRIVING ON THE HIGHWAY IT IS NOT PRACTICAL TO PULL OVER AND CLEAN OFF THE EMBLEM WHEN IT WILL HAPPEN AGAIN IN THESE CONDITIONS. THIS IS A SERIOUS DESIGN FLAW THAT CAN LEAD TO ACCIDENTS. THE FRONT RADAR SHOULD BE RELOCATED IN A LOCATION NOT SUBJECT TO ROAD SPLATTER. IT COULD BE LOCATED WITH THE OTHER SENSORS BEHIND THE MIRROR IN THE MIDDLE TOP OF THE WINDSHIELD.

THE TAIL LIGHTS GO OUT INTERMITTENTLY DUE TO A DEFECTIVE PASSENGER JUNCTION BOX (FUSE BOX). TAPPING THE BOX WITH A SCREWDRIVER HANDLE WILL BRING THE TAIL LIGHTS BACK ON FOR A WHILE. THIS HAS BEEN A MAZDA 3 ISSUE OVER THE YEARS. THE SHOULD BE A RECALL ON THIS.

I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OFF MY BILL WAS OVER $600 AND THE CAR IS ONLY 2 YEARS OLD

BOUGHT NEW IN 2015. INFOMAT SYSTEM REBOOTS 3 OR 4 TIMES WHEN TEMPERATURES ARE BELOW 40 DEGREES AT START UP IN A UNHEATED GARAGE ALSO WHILE DRIVING AND COLD ENGINE LIGHT IS STILL ON. TOOK TO DEALER A COUPLE TIMES, AND INFORMED THEM OF THE PROBLEM WHILE STILL WARRANTED, ALL THEY DID WAS REBOOT THE SYSTEM. STILL DOING IT AFTER 4 YEARS. VERY FRUSTRATING, BUT NOW IT'S ON MY DIME. ONE TIME IT WENT COMPLETELY BLACK, SO I FIGURED OUT HOW TO REBOOT IT.