MAZDA Complaints

I PURCHASED A 2010 CX9 ABOUT A MONTH AGO AND GOT PULLED OVER LAST NIGHT FOR MY DRIVER SIDE HEAD LIGHT BEING OUT, I TOOK IT TO THE SHOP AND WAS CHARGED $194 FOR THE BULB REPLACEMENT, BUT IT DID NOT WORK AND WAS CHARGED ANOTHER $130 FOR DIAGNOSTICS . THEY FOUND OUT THAT THE BALLAST HAS BLOWN OUT DUE TO CONDENSATION IN THE HEADLIGHT AND NOW THEY ARE GOING TO CHARGE ME AGAIN FOR THE BALLAST AND LABOR

LOSS OF STEERING, IMMEDIATELY FIXED ITSELF BUT WITH STEERING WHEEL LIGHT ON DASH. VEHICLE IN MOTION. LOSS OF ABILITY TO STEER VEHICLE. VEHICLE WAS IN MOTION.

CAR HAS GIVEN MULTIPLE WARNINGS THAT DRIVER AND SAFETY ASSIST FEATURES ARE DISABLED -- DESPITE NOT BEING ENABLED. CAR ALSO GAVE A CAMERA MALFUNCTION WARNING APPROXIMATELY 1 MINUTE BEFORE SLAMMING ON BRAKES UNEXPECTEDLY AT 35-40MPH AND CAUSING INJURY TO DRIVER;INCIDENT OCCURRED AT CLEAR NIGHT WITH NO OTHER CARS AROUND. CAR CURRENTLY IN SHOP; NO WORD ON WHAT CAUSED THIS OR WHEN IT WILL BE REPAIRED.

I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING SPOT AND ROLLED BACKWARDS INTO A TREE DOING SIGNIFICANT DAMAGE TO THE PASSENGER SIDE AND COMPLETELY TAKING THE MIRROR OFF. AFTER HITTING THE TREE THE CAR THE REDIRECTED TOWARDS ANOTHER GROUP OF SMALL TRESS CAUSING DAMAGE TO THE DRIVERS SIDE WHERE IT THEN STOPPED IN A STONE WALL DAMAGING THE REAR BUMPER. AFTER A BATTLE WITH BOTH MAZDA AND THE INSURANCE COMPANY I WAS LEFT REPAIRING THE CAR MYSELF. ON OCTOBER 10TH OF THIS YEAR I WENT OUTSIDE TO START MY CAR TO FIND IT HAD YET AGAIN RELEASED ITSELF AND WAS IN A DITCH AT THE END OF MY DRIVEWAY. CAUSING DAMAGE TO BOTH SIDES OF THE VEHICLE, THE REAR LIGHTS AND BUMPER COVER. THIS TIME THE CAR WENT DOWN INTO A DITCH SO THERE IS ALSO DAMAGE TO THE UNDERCARRIAGE AS WELL. I HAVE SPOKEN WITH MAZDA AND THEY CLAIM THERE IS NOTHING WRONG WITH THE CAR. LUCKILY IN BOTH INCIDENTS THE CAR WAS IN RURAL AREA SO IT DIDN'T INJURE ANYONE AND IT ONLY TOOK OUT VEGETATION AND A STONE WALL. I PAY A SUBSTANTIAL AMOUNT MONTHLY TO LEASE THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT, I FEAR WHAT WILL BE BEHIND IT NEXT TIME THE E-BRAKE LETS LOOSE. I HAVE BEEN FORCED TO BRING A WHEEL CHOCK WITH ME WHENEVER I GO INTO THE CITY SINCE THE INCIDENT IN 2017. DUE TO THE INSURANCE COMPANY DELAYING ANY PROGRESS ON FIXING THE CAR I HAVE BEEN FORCED TO RENT A CAR PAYING OUT OF POCKET THE EXPENSE SO THAT I AM SAFE ON THE ROADS. ANY HELP OR DIRECTION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE PHOTOS AND QUOTES I CAN OBTAIN FROM THE GARAGE IF NECESSARY.

THE MAZDA DEALER DID NOT HAVE THE EQUIPMENT TO MAKE THE HARNESS FIX. I CONTINUED TO DRIVE MY CAR AND ONE DAY, MY CAR HAD LOUD ROARING SOUND. WITHIN A COUPLE DAYS LATER, IT BEGAN TO EMIT WHITE SMOKE FROM UNDER HOOD AND BLACK SMOKE FROM TAILPIPE AND BEGIN TO LOSE POWER ON FREEWAY OFF-RAMP. I COASTED TO BOTTOM OF OFF RAMP. THEN I WAS ABLE TO RESTART IT TO MOVE IT TO A NEARBY KAISER LOT ADJACENT TO EXIT RAMP. FROM THERE, I HAD IT TOWED HOME AND HAVE NOT DRIVEN IT SINCE.

TL* THE CONTACT OWNS A 2014 MAZDA 6. WHEN THE PUSH TO START BUTTON WAS PRESSED TO TURN OFF THE VEHICLE, THE ENGINE TURNED OFF, BUT THE ELECTRICAL FEATURES CONTINUED TO OPERATE INDEPENDENTLY AND INTERMITTENTLY. THE CONTACT STATED THAT AN ORANGE LIGHT ON THE PUSH START BUTTON ALERTED HIM THAT THE VEHICLE WAS IN ACCESSORY MODE. IN ORDER TO FULLY TURN OFF THE VEHICLE, THE CONTACT WOULD RESTART THE VEHICLE, PLACE THE GEAR IN DRIVE, ENGAGE THE EMERGENCY BRAKE, AND PLACE THE VEHICLE BACK INTO PARK. THE CONTACT STATED THAT THIS METHOD DID NOT ALWAYS WORK AND THAT HE WOULD SOMETIMES HAVE TO MAKE MULTIPLE ATTEMPTS FOR THE VEHICLE TO SHUT OFF. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA ID NUMBER: 10160553. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,000.

PASSENGER DASH COVER HAS LOST INTEGRITY/CRACKED ALONG THE LINES WHERE THE AIRBAG DEPLOYS AND AM CONCERNED THAT THE FORCE OF POTENTIAL AIRBAG DEPLOYMENT COULD BE AFFECTED AND NOT WORK AS DESIGNED OR DEPLOY WITH TOO MUCH FORCE TO CAUSE INJURY OR DEATH TO THE OCCUPANT IF THE AIRBAG COVER SHOULD FLY OFF UPON DEPLOYMENT. THIS IS AN ISSUE WITH THE DASH OF MANY MAZDA VEHICLES AND SHOULD AT A MINIMUM BE REVIEWED. THE CAR HAS NOT BEEN IN ANY ACCIDENTS AND THE AIRBAGS RECALL HAS RECENTLY BEEN PERFORMED BY A MAZDA DEALER.

TCM UNIT FAULTY, CAR ONLY HAS 82K MILES, READING ONLINE THIS SEEMS TO BE A FAR TOO COMMON PROBLEM, I BELIEVE THE UNIT IS FAULTY!

VEHICLE PULSATES WHILE BRAKING WHILE DRIVING FAST OR AT SLOWER SPEEDS. THE STEERING WHEEL DOES NOT SHAKE. THE BRAKE PEDAL DOES NOT PULSATE. THE VEHICLE BRAKES WERE CHANGED SEVERAL TIMES WITH NEW ROTORS AND PADS ON ALL FOUR TIRES. I NOTICED THERE WAS A RECALL ON LOWER CONTROL ARMS #15V-451. IT ONLY WAS INSPECTED AT THE TIME OF RECALL BUT NEVER CHANGED. COULD IT BE POSSIBLE THAT THEY ARE NOW WORN AND CAN BE CHANGED PER THE RECALL.*DT

LED DAYTIME RUNNING LIGHTS SYSTEMATICALLY FAIL. DRIVER'S SIDE FAILED AT JUST UNDER 36,000 MILES. PASSENGER SIDE FAILED AT 53,000 MILES. THE FAILURE REQUIRES COMPLETE REPLACEMENT OF HEADLIGHT UNIT. COST IS $1100-1200 OR MORE. FLICKERING OR FAILING LIGHTS ARE A DISTRACTION FOR ONCOMING TRAFFIC. LACK OF DRL MAY VIOLATE SOME STATE LAWS.