MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MAZDA CX-5
    - AUSTIN, MN

    MY VEHICLE WILL NOT SHUT OFF COMPLETELY. THE BATTERY TO THE CAR AND ALL OF THE DASH LIGHTS STAY ON WHEN I TURN THE VEHICLE OFF. THIS PROBLEM HAS BEEN HAPPENING FOR OVER 6 MONTHS AND IS HAPPENING MORE FREQUENTLY. I DISCOVERED THAT YOU HAVE TO JIGGLE THE SHIFTER IN PARK MANY TIMES BEFORE TRYING TO SHUT OF THE ENGINE AGAIN. AT TIMES I HAVE TO DO THIS PROCESS 5-6 TIMES TO FINALLY GET MY CAR TO SHUT OFF WHICH IS VERY FRUSTRATING. I HAVE FOUND MANY PEOPLE ON CHAT FORUMS WITH THIS SAME EXACT PROBLEM ON THEIR MAZDA CARS. IT IS BECAUSE OF A DEFECTIVE SHIFTER SWITCH PART KDYO-46-040. MY MAZDA DEALERSHIP IS GOING TO REPLACE THIS PART NEXT WEEK FOR $250. WHEN I CALLED MAZDA CORPORATION THEY WILL NOT DO ANYTHING TO COMPENSATE FOR THIS EXPENSE BECAUSE MY VEHICLE IS OVER THE WARRANTY. THIS IS UNACCEPTABLE SINCE MAZDA HAS INSTALLED A DEFECTIVE PART IN NOT JUST MINE BUT MANY PEOPLES CARS.

    Source: NHTSA WEB SITE
  • 2019 MAZDA MAZDA3
    - ASTORIA, NY

    TL* THE CONTACT OWNS A 2019 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE AFTER THE BRAKE ASSIST WAS ENGAGED. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 MAZDA CX-9
    - SPRINGFIELD, NY

    TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1/239794329. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - ROCHELLE, VA

    DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE NO LONGER WORKS. VEHICLE HAS 30098 MILES, BUT HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. WILL NOT PASS STATE SAFETY INSPECTION AS IS.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - COLUMBUS, OH

    THE DRIVER'S DOOR ON MY 2016 MAZDA CX-5 HAS A MALFUNCTIONING SENSOR THAT SOMETIMES INDICATES THE DOOR IS CLOSED EVEN WHEN IT IS OPEN. SINCE THE DOOR COULD BE UNLATCHED WITHOUT AN AUDIBLE CHIME SOUNDING, IT'S POSSIBLE THAT AN OWNER COULD BE UNAWARE THEY ARE DRIVING WITH THE DOOR OPEN. THUS, THIS VEHICLE FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION."

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - SAN DIEGO, CA

    THERE HAVE BEEN PROBLEMS WITH OTHER MAZDA CARS THAT GOT RECALLED DUE TO A POSSIBLE FAULTY FUEL SHUT-OFF VALVE THAT COULD ALLOW GASOLINE TO ENTER THE FUEL TANK EMISSION SYSTEM. IF ENOUGH FUEL GETS INTO THE SYSTEM, IT CAN CAUSE THE ENGINE TO STALL. HOWEVER, THIS RECALL DID NOT COVER MY 2009 MAZDA 6 AND I HAD THE SAME PROBLEM. DOOR LOCK ACTUATOR HAS FAILED! THE ALARM ON MY MAZDA GOES OFF AT RANDOM PERIODS OF TIME. SOMETIMES ITS ONCE A WEEK AND SOMETIMES IS 5 TIMES A DAY OR NIGHT. I HAVE REVIEWED SEVERAL INTERNET FORUMS AND IT APPEARS THAT THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM BUT THEY HAVE NOT CREATED A COMPLAINT ON THIS WEBSITE. THE REMEDIES THAT THEY HAVE FOUND TO HAVE THE DEALER REPLACE A DOOR ACTUATOR THAT IS FAULTY. THIS DOOR ACTUATOR LOCKS THE DOORS AND IF WHEN IT FAILS TO PROPERLY LOCK THE DOOR IT WILL INTERMITTENTLY SOUND THE ALARM. THE ALARM IS NOT SO MUCH THE CONCERN AS MUCH AS THE DOOR LOCK ACTUATOR. IT IF FAILS TO LOCK IT CREATES A SAFETY HAZARD FOR PEOPLE AS THEY ARE DRIVING DOWN THE ROAD THE DOOR COULD ACCIDENTALLY BE OPENED. CHILDREN COULD OPEN THE DOOR AND FALL OUT OF THE CAR AS IT IS FAILING. PLEASE LOOK INTO THIS ISSUE AS IT IS A SAFETY CONCERN. THIS HAS BEEN HAPPENING FOR AT LEAST THE PAST 4-5 YEARS.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDASPEED3
    - NICHOLSON, PA

    TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WOULD STALL FOR TWO SECONDS BEFORE INDEPENDENTLY RESTARTING. THE CONTACT ALSO MENTIONED THAT THE DASHBOARD WAS STICKY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER PROVIDED CASE NUMBER: 12396366785. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MAZDA MAZDA5
    - EDMOND, OK

    SIDE SLIDING DOORS WILL OPEN WHILE DRIVING, CREATING A SAFETY HAZARD TO PASSENGERS.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA3
    - BURLINGTON, AL

    DRIVING INTO A RAMP AND THE PASSENGER AIR BAG DEPLOYED. I THEN SLIPPED OFF THE CURVE THE EXTERNAL OF THE CAR IS NOT DAMAGED AND I'M NOT HURT.

    Source: NHTSA WEB SITE
  • 2015 MAZDA MAZDA6
    - GREENVILLE, SC

    MY VEHICLE HAS HAD STRANGE GRUNTING, SQUEAKING, POPPING NOISES COMING FROM THE FRONTEND, PARTICULARLY THE DRIVERS SIDE. IT HAS HAD THIS ISSUE SINCE I BOUGHT THE CAR IN JUNE 2017. THE NOISE SEEMS TO BE WORSE WHEN DRIVING OVER SMALL BUMPS. IT'S VERY NOTICEABLE WHEN I BACK OUT OF MY DRIVEWAY. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP I PURCHASED MY CAR FROM. THEY CAN'T DUPLICATE. I HAVE RESEARCHED THIS EXACT ISSUE AND FOUND THERE IS A TSB FOR THE SUSPENSION ISSUE I'M DESCRIBING. I'M JUST GETTING WORRIED ABOUT MY SAFETY. I'M AFRAID SOMETHING WILL FAIL AND I FEEL IT'S THE MANUFACTURERS RESPONSIBILITY TO CORRECT THIS UNSAFE ISSUE WITH THE SUSPENSION THAT AFFECTING MANY OTHER MAZDA 6 VEHICLES.

    Source: NHTSA WEB SITE