MAZDA Complaints

CLUNK NOISE DRIVING ON CITY STREET, ON DRIVER'S SIDE WHEN WHEELS ARE FULLY TURNED TO THE LEFT AND WHEN CAR IS STATIONARY AND RIGHT BEFORE ACCELERATING. SERVICE ADVISOR FROM THE REPAIR SHOP INFORMED ME NOT TO DRIVE THE CAR BECAUSE IT IS NOT SAFE AND MAY CAUSE AN ACCIDENT. THE MANUFACTURER WARRANTY IS NO LONGER EFFECTIVE AND IT EXPIRED 2018. THE INVOICE TOTAL IS $901.25, PARTS COST IS $83.34 LABOR OF $809.99 + TAX. CALLED MAZDA'S 800 NUMBER AND INFORMED IF MANUFACTURER DEFECT IS MY RECOURSE WITH NO AVAIL. I AM REACHING OUT TO NHTSB IF OTHER MAZDA OWNERS HAVE ENCOUNTER THE SAME PROBLEM AND AVOID FUTURE COSTLY EXPENSE FOR SENIOR CITIZENS. I FEEL THAT SINCE IT IS A MANUFACTURER'S DEFECT, AS ATTESTED TO BY THE SERVICE ADVISOR AND MAZDA HOTLINE REPRESENTATIVE, THE LEAST THEY COULD DO IS COVER THE EXPENSE SINCE OUR CURRENT MILEAGE IS SO LOW (21,589 MILES FOR 4 YEARS). WE HOPE THAT WE CAN BE ASSISTED WITH THIS DILEMMA AS IT RELATES TO SAFETY AND COST. INVOICE IS ATTACHED THANK YOU FOR YOU ASSISTANCE.

I AM CONCERNED THAT THE HEADLIGHT GLARE FROM MY 2018 MAZDA CX-5 MANUFACTURED IN NOVEMBER 2107 IS EXCESSIVE FOR ONCOMING VEHICLES. I FREQUENTLY HAVE ONCOMING CARS FLASH THEIR LIGHTS AT ME WHEN DRIVING ON 2 LANE ROADS AT NIGHT. MY VEHICLE HAS THE TECH PACKAGE, WHICH INCLUDES ADAPTIVE LED HEADLIGHTS THAT ARE SUPPOSED TO BE SELF LEVELING. THE IIHS TESTING OF HEADLIGHTS OF THE 2017 - 2018 MAZDA CHANGED IN MARCH 2018 FROM ACCEPTABLE TO GOOD.

AFTER PURCHASING A 2019 MAZDA6 IN JULY 2019, THERE HAVE BEEN MULTIPLE OCCASIONS IN WHICH I START THE CAR AND THE DISPLAY SCREEN FREEZES OR IS BLACK, NOT DISPLAYING ANYTHING. AT THE SAME TIME, THE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK. I'VE ALSO EXPERIENCED A LONG DELAY IN RESPONSE AFTER PRESSING CONTROL BUTTONS ON THE STEERING WHEEL. ALL OF THESE ISSUES HAPPEN RANDOMLY AND WILL CONTINUE WHILE DRIVING OR STOPPED.

BRAKE BOOSTER IS LEAKING. TAKES LONGER TO STOP. CALLED MAZDA AND REPORTED ISSUE.

HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED. READING MANY COMPLAINTS ONLINE ABOUT THIS BEING A COMMON ISSUE WITH 2012 MAZDA 6. INCLUDING ISSUES OF LIGHTS GOING OUT WHILE PEOPLE ARE DRIVING AND HAVING TO TAP ON THE HEADLIGHT TO GET IT TO TURN ON.

I'VE ALREADY MAKE THE AIRBAG REPLACEMENT IN 16-MARCH-2018 BUT I'M STILL RECEIVING THE NOTIFICATIONS. THERE'S BEEN 1 YEAR AND A HALF SINCE THEN AND GOT LIKE A HUNDRED OF NOTIFICATIONS. I'M BEGINNING TO THINK THAT THE DEALER DIDN'T DO THE REPLACEMENT. OR MAYBE YOU HAVEN'T UPDATED THE DATABASE? I'M WORRIED BECAUSE THE MAZDA DEALER IS TELLING ME TO IGNORE THOSE NOTIFICATIONS. I'M TRYING TO CONTACT YOU BUT THERE'S NO WAY TO CONTACT ANYBODY IN NHTSA. THIS IS THE 2ND TIME I FILE A COMPLAINT AND THERE'S NO RESPONSE. I THINK YOU AREN'T DOING ENOUGH WITH THIS EMERGENCY. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING MY 2005 MAZDA TRIBUTE ON A PAVED CITY STREET, I NOTICED A SUDDEN LOUD CLANKING/POUNDING IN THE PASSENGER SIDE, REAR WHEEL WELL AREA. ASSUMED IT WAS A BAD SHOCK BUT SOON DISCOVERED THAT THE THE WHEEL WELL HAD RUSTED COMPLETELY OUT, THERE IS NOW A HOLE TO THE INSIDE OF MY CAR. SOME, BUT NOT MUCH RUST ELSEWHERE ON THE VEHICLE (THE OTHER THREE WHEEL WELLS LOOK GREAT), BUT THAT PART OF THE VEHICLE RUSTED THROUGH TO THE INSIDE OF THE VEHICLE. NOT DRIVEABLE ANYMORE UNTIL THIS IS ADDRESSED. THE VEHICLE ITSELF IS VERY MECHANICALLY SOUND AND WILL CARED FOR. THERE ARE LOTS OF EXAMPLES ON ONLINE FORUMS OF THIS EXACT ISSUE, ON BOTH TRIBUTES AND FORD ESCAPES. APPARENTLY THERE IS A RECALL FOR THESE VEHICLES 01-04, BUT NO FURTHER. EXACT SAME ISSUE, EXACT SAME WHEEL WELL. PLEASE HELP!

I START THE CAR AND REMAIN PARKED. THE AIRBAG LIGHT FLASHES ONCE, PAUSES, AND THEN FLASHES SIX TIMES. THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. NO AIRBAG HAS BEEN DEPLOYED AND CAR HAS NOT BEEN IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLANKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL WELL WAS RUSTED AND CORRODED, CAUSING THE METAL TO SEPARATE FROM THE FRAME OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

DRIVING VEHICLE LESS THAN 5 MPH, IN LINE, AFTER PICKING UP KID FROM SCHOOL. ALL SIDE CURTAIN AIR BAGS EXPLODED/DEPLOYED, FOR NO REASON. VEHICLE WAS NOT HIT. OTHER DRIVERS HEARD AND WITNESSED THE EXPLOSION/DEPLOYMENT OF THE AIRBAGS. PULLED CAR TO SIDE AS BEST AS POSSIBLE, AS THE AIRBAG CURTAINS COMPLETELY BLOCKED THE SIDE WINDOWS.