MAZDA Complaints

I STARTED GETTING NOISE FROM THE ENGINE FOR LAST 6 MONTHS. BUT WHEN THE RPM IS GREATER THAN 2000. THE NOISE DECREASES, WHEN I TOOK TO THE DEALER SERVICE, THEY MENTIONED THAT TIMING CHAIN NEED TO BE REPLACED. MAZDA KNOWS ABOUT THE ISSUE AND ADMITS IT BUT NEVER PERFORMS A RECALL.

AT TIMES THE BREAKS BECOME UNRESPONSIVE TO PRESSURE AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. THE BREAKS HAVE TO BE PUMPED IT ORDER TO GET THEM TO CATCH. SO, I TOOK THE CAR TO A REPAIR SHOP AND THEY CHANGED THE BREAK PADS AND BLEED THE LINES. HOWEVER, AFTER A TEST DRIVE THE ISSUE HAPPENED TO THE MECHANIC AGAIN. AFTER CHECKING THE BREAK SYSTEM AGAIN, THEY FOUND THAT THE VACUUM PUMP IS MALFUNCTIONING. THERE WAS A RECALL FOR OTHER MAZDA CX-5S IN MY MODEL YEAR. BUT MY VIN NUMBER DOES NOT FALL IN THE RECALL. MY AUTO REPAIR PERSON STATED THAT THIS IS SOMETHING THAT SHOULDN'T HAPPEN, AND IS EXTREMELY DANGEROUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V806000 AND 17V807000 (AIR BAGS). THE CONTACT STATED THAT FOOTHILLS MAZDA (LOCATED AT 202 E NORTH FOOTHILLS DR, SPOKANE, WA 99207, (509) 324-8200) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER, STEERING ABILITY, AND THE RADIO SHUT OFF. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE FAILURE MILEAGE WAS 210,548.

TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THERE WAS AN ODOR OF COOLANT FLUID AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO NAPLETON'S COUNTRYSIDE MAZDA (6060 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, (708) 354-2700) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

PER TECH CROSS MEMBER BUSHING. IT MAKES A CLERKING NOICE WHEN DRIVING AND TURNING.

THE FRONT DRIVER SEAT NOW WOBBLES BACKWARD. THE SEAT IS NOT SECURELY IN PLACE, WHICH IS VERY UNSAFE. THE SAME MODEL VEHICLE HAD A RECALL FOR THE 2010-2011 VERSIONS FOR THE SAME ISSUE. THE FOLLOWING LINK SHOWS THAT OTHER 2012 MAZDA 3 OWNERS ARE EXPERIENCING THE SAME ISSUES HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/MAZDA3/SEATS-PROBLEMS.PHP I HAVE EMAILED MAZDA TODAY ABOUT THE ISSUE AND ARE AWAITING THEIR REPLY, BUT I THINK THIS NEEDS TO BE LOOKED INTO. THE VEHICLE IS CURRENTLY IN THE SHOP FOR A TRANSMISSION ISSUE AT THE MOMENT, IF NEEDED I CAN HAVE THE SHOP TAKE PHOTOS.

THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.

BOTH REAR BRAKES LOCKED UP ON SEPARATE OCCASION WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH. EACH TIME THE BRAKE ENGAGED THEMSELVES AND LOCKED ONTO THE DISK/ROTOR. THIS CAUSED THE PADS TO BURN UP AND PRODUCE A LARGER QUANTITY OF SMOKE. ON ONE OCCASION THE ROTOR BECAME RED HOT, FLAME WAS VISIBLE, LOTS OF SMOKE WAS BEING PRODUCED, AND IT WARPED ROTOR. EVERY TIME IT OCCURRED I STOPPED THE VEHICLE AND TURNED IT OFF. AFTER THE RESTART OF THE VEHICLE THE BRAKES WERE NOT LOCKED BUT THE VEHICLE WOULD SHAKE AS NOW THE ROTORS WERE WARPED AN THE PADS WERE DESTROYED. I TOOK MY VEHICLE TO THE MAZDA DEALERSHIP AND THEY INFORMED ME THAT I NEEDED NEW PADS, I DID BUT IT WAS DUE TO THE REAR BRAKES LOCKING UP ON THEIR OWN. I GOT THE PADS REPLACED AND 6 MONTHS LATER IT HAPPENED AGAIN. THIS TIME I RECORDED A VIDEO ON MY PHONE AND SHOWED THE DEALER SHIP WHAT I EXPERIENCED AGAIN. THIS TIME THEY INFORMED THAT I NEEDED, NEW BRAKE PADS(AGAIN), ROTORS, AND PISTON BUT THEY DID NOT ADDRESS WHAT IS CAUSING THE REAR BRAKES ONLY TO LOCK UP ON THEIR OWN CREATING EXCESSIVE WEAR AND DAMAGE TO THE BRAKE COMPONENTS. SOMETHING IS AND CONTINUES TO ENGAGE MY REAR BRAKES. IT LAST OCCURRED ON 10-04-19 AND IT HAS ONLY BEEN 3 DAYS SINCE THE MAZDA DEALER REPLACED THE DAMAGED PARTS AND UNDER HARD BRAKING THE VEHICLE CONTINUES TO SHAKE WHICH ARE EARLY SIGNS OF WHAT HAPPENED BEFORE, SO ITS ONLY A MATTER OF TIME BEFORE IT OCCURS AGAIN.

ON 10/19/19 THE VEHICLE WAS INVOLVED IN A CRASH WHEN SWERVING TO AVOID A DEER ON THE ROAD. TWO TREES WERE HIT AND THE VEHICLE WAS FLIPPED ON ITS SIDE. NO AIRBAGS DEPLOYED DURING THIS ACCIDENT AS I WAS EXPECTED. PICTURES SHOW THE FRONT DAMAGE AND INTERIOR.