MAZDA Complaints

THERE WAS A RECALL ON THE DOOR LATCHES BACK IN 2013 WHICH I GOT REPAIRED. TODAY 10/20/2019 AFTER DRIVING ON HIGHWAY 15 SOUTH DROPPING OFF MY KIDS MY SON WENT TO CLOSE THE BACK PASSENGER DOOR THAT DID NOT CLOSE I HAD TO PURCHASE ROPE AND TAPE TO HOLD IT CLOSE SO I COULD DRIVE BACK HOME GOING ON THE 15 NORTH HIGHWAY. THIS IS A HUGE SAFETY ISSUE I WOULD LIKE TO HAVE THIS ISSUE FIX ASAP I WILL CALL THE DEALER TOMORROW AND HOPE THEY CAN REPAIR WITHOUT ME COMING OUT OF POCKET

WHEN IT RAINS WATER WILL POOL IN PASSENGER SIDE FLOOR BOARD. MAZDA DEALS SUGGESTS ADDING DRAINS AND FILTERS THAT ARE NOT PART OF ORIGINAL VEHICLE DESIGN. (THIS ISSUE IS DUE TO A DESIGN FLAW AND NO OTHER REASON), THIS HAPPENS REGARDLESS IF CAR IS MOVING OR STATIONARY. THIS HAS BEEN AN ON-GOING ISSUE SINCE I PURCHASED THE VEHICLE IN 11/2012. . DOOR SEALS AND WINDOW SEALS ARE NOT DAMAGED.

VEHICLE HAS LESS THAN 33,000 MILES AND THE DRIVER-SIDE DAYTIME RUNNING LIGHT HAS GONE OUT. THIS IS A SAFETY ISSUE AND SHOULD NOT HAPPEN WITH LED LIGHTS THIS EARLY IN THE VEHICLE'S LIFE.

WHEN ACCELERATING AFTER DRIVING FOR A FEW MINUTES MAYBE 10-15 AFTER THE VEHICLE HAS HAD TIME TO WARM UP, AS I AM APPLYING PRESSURE TO THE GAS PEDAL AND IT IS SHIFTING INTO GEARS (USUALLY INTO GEARS 3,4, & 5) THE VEHICLE IS SHOWING THAT IT IS INTO THE NEXT GEAR BUT YOU FEEL IT SHIFT AFTER THE FACT SO IT IS DELAYED AND AS ACCELERATING IT FEELS AS THOUGH IT IS LAGGING AND TRYING TO SHIFT BUT CAN'T FULLY RIGHT AWAY. I AM ONLY SUBMITTING THIS COMPLAINT BECAUSE I KNOW A COUPLE OTHERS WITH THIS MAKE OF VEHICLE BUT DIFFERENT YEARS AND THEY STATED THEY HAVE THE SAME ISSUE WITH THEIR VEHICLE AS WELL

TRAFFIC WAS HEAVY ON THE PARKWAY THAT DAY SO THERE WAS A LOT OF STOPPING AND GOING. APPLYING THE BRAKES, THE CAR STARTED TO SLOW DOWN BUT SUDDENLY THERE WAS A JERK AND THE CAR ACCELERATE WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WAS A FRONTAL COLLISION WHICH INDICATES THAT THE SMART BRAKES SYSTEM WAS ALSO NOT WORKING. THE WARNING 'BRAKE SYSTEM MALFUNCTION' APPEARED ON MY DASHBOARD AFTER THE ACCIDENT. MY INSURANCE COMPANY SENT A WRITTEN REQUEST FOR THE EDR TEST AND HAVE AGREED TO PAY THE FEE WITH THE EXPECTATION OF BEING PROVIDED WITH A QUOTE OF THE COST AND THE END RESULTS. MAZDA HAS NOT APPROVED THE REQUEST AND IT HAS BEEN OVER 3 WEEKS. ASKED TO SPEAK TO A SUPERVISOR AND DID NOT GET A RESPONSE.

AFTER TWO YEARS OF DRIVING THIS CAR THE CLUTCH PEDAL ASSEMBLY COMPLETELY BROKE PUNCTURING THROUGH THE FIRE WALL AND BRAKE RESERVOIR, LUCKILY I WAS STARTING THE VEHICLE IN A HOSPITAL PARKING LOT WHEN I PUSHED THE CLUTCH IN IT WENT COMPLETELY TO THE FLOOR AND DID NOT COME BACK UP. IT WAS COMPLETELY INOPERABLE, I HAD TO HAVE THE CAR TOWED AFTER PATCHING THE FIREWALL AND REPLACING THE CLUTCH PEDAL ASSEMBLY FOR $1800 I WAS TOLD THAT PART WAS FAULTY ON THIS VEHICLE AND IF IT HAPPENED ONCE IT WOULD PROBABLY HAPPEN AGAIN. ONE YEAR LATER IT BROKE AGAIN ONLY THIS TIME I WAS DRIVING DOWN THE ROAD WHEN I WENT TO SHIFT GEARS THE CLUTCH WENT TO THE FLOOR AND DIDN'T COME BACK UP, I HAD TO PULL OVER LUCKILY I DIDN'T GET HIT OR CAUSE AN ACCIDENT. I WAS TOLD BY MAZDA THERE WOULD BE NO RECALL BECAUSE THIS PART ISN'T A DIRECT SAFETY ISSUE.

HAPPEN 2 DAYS AGO WHILE DRIVING I NOTICED A BURNING SMELL OF PLASTIC INSIDE THE CABIN AND UPON INSPECTION I TRACED IT AT THE REAR BRAKE LIGHTS. THE BULBS GETS TO HOT AND MELTING THE PLASTIC INSIDE THE HOUSING OF THE TAIL LIGHT ASSEMBLY. THIS CAR HAS A CLEAR TAIL LIGHT ASSEMBLY AND SINCE IT'S BURNING THE LENS IS BECOMING SMOKY. I THINK IT IS A SAFETY CONCERN THAT THIS BULB CAN CAUSE A FIRE IN THE FUTURE.

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND HEAD. VEHICLE PROCEEDS TO ROLL OUT OF THE DRIVEWAY BACKWARD WHILE IN PARK. DRIVER AND CHILD ESCAPE VEHICLE'S REAR PASSENGER SIDE DOOR, WHICH IS PUSHING THEM ALONG IN THE VEHICLE'S PATH TOWARD RESIDENTIAL STREET. VEHICLE CONTINUES ROLLING IN PARK BACKWARD DOWN RESIDENTIAL STREET, THROUGH A 3-WAY STOP INTERSECTION, UP A CURB, THROUGH A YARD AND INTO A BUSH ON A PRIVATE PROPERTY. A WITNESS WHO HELPED RETRIEVE THE VEHICLE ON BEHALF OF THE DRIVER NOTED THE VEHICLE WAS STILL IN PARK WHEN HE TRIED TO REMOVE IT FROM THE BUSH. NO ONE WAS SEVERELY INJURED BUT DRIVER HAS SUSTAINED BRUISING ON LEG AND SEVERE EMOTIONAL DISTRESS.

IT HAS HAPPENED A LOT. SOME OF THE ELECTRICAL SYSTEMS OF THE CAR SUCH AS RADIO, DISPLAY, ETC STAY ON WHEN IT IS TURNED OFF. I SPEND SEVERAL MINUTES MOVING BACK AND FORTH TO SHUT IT DOWN SUCCESSFULLY. THIS MIGHT CAUSE A SERIOUS PROBLEM LIKE BATTERY DRAIN ON A COLD DAY WHEN I AM IN A RUSH TO LEAVE THE CAR QUICKLY.

I HAD A SCARY SAFETY ISSUE WITH MY 2018 MAZDA 3 YESTERDAY. I HAD LEFT THE CAR RUNNING SO THAT MY DOG WOULD HAVE A/C. MY CAR IS HAS STANDARD TRANSMISSION. I PULLED UP THE EMERGENCY BRAKE BUTTON BUT AS I WAS EXITING THE CAR MY DOG ACCIDENTALLY PUT HER PAW ON THE EMERGENCY BRAKE BUTTON AND THE CAR STARTED GOING BACKWARDS. THANK GOODNESS I WAS ABLE TO REACH IN AND PULL THE EMERGENCY BRAKE BUTTON BACK UP. THIS COULD HAVE BEEN A TRAGEDY, NOT ONLY POTENTIALLY DAMAGING MY CAR AND OTHER PEOPLE'S PROPERTY BUT GOD FORBID MY CAR ROLLED INTO A PERSON. THIS EMERGENCY BRAKE IS A SERIOUS SAFETY HAZARD. I HAVE LEFT MY CAR IN NEUTRAL WITH THE EMERGENCY BRAKE ENGAGED MULTIPLE TIMES SINCE I GOT THE CAR LAST DECEMBER AND AM VERY LUCKY THIS INCIDENT DIDN'T OCCUR WHEN I WASN'T SO CLOSE TO MY CAR. THE CAR SHOULD HAVE A SENSOR OR SAFETY FEATURE OF SOME SORT THAT WOULD REQUIRE THERE TO BE A CERTAIN AMOUNT OF WEIGHT IN THE FRONT SEAT THAT PREVENTED THE EMERGENCY BRAKE FROM DISENGAGING. IN PRIOR CARS WITH A NORMAL EMERGENCY BRAKE THAT IS EITHER ENGAGED ON THE FLOOR OF THE CAR OR PULLED UP MANUALLY NEAR THE GEAR SHIFT THIS WOULD NEVER HAPPEN. MY DRIVER SIDE DOOR WAS OPEN. THIS ISSUE NEEDS TO BE ADDRESSED. THIS CAN'T BE THE FIRST TIME THIS HAS HAPPENED AND IT COULD VERY EASILY HAVE DEADLY CONSEQUENCES. I KNOW THAT MANY PEOPLE WILL LEAVE THEIR A/C OR HEAT RUNNING WHILE THERE IS A HUMAN OR DOG IN THE CAR WHEN THEY HAVE TO STEP OUT OF THE CAR TO GET THE MAIL, PUT SOMETHING ELSE IN THE CAR, ETC. IN A CAR WITH STANDARD TRANSMISSION, THE ONLY WAY TO LEAVE THE A/C OR HEAT RUNNING IS TO LEAVE THE CAR IN NEUTRAL.