MAZDA Complaints

CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START

PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.

DRIVERS SIDE LED HEADLIGHT NOT WORKING AFTER 3 YEARS AND ~25K MILES. I SEE SO MANY COMPLAINTS WITH THE HEADLIGHTS ON ONLINE FORUMS AND NO RECALL HAS BEEN MADE BY MAZDA OVER THIS ISSUE. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND NEEDS TO BE FIXED VIA A RECALL AND NOT CHARGE CUSTOMERS FOR AN EXPENSIVE FULL HEADLIGHT CONSOLE REPLACEMENT. WHAT IS THE USE OF GETTING A MORE EXPENSIVE TECH PACKAGE FOR THESE LIGHTS AT THE TIME OF PURCHASE WHEN THEY DON'T EVEN WORK FOR 3 YEARS.

THE BRACE THAT CONNECTS THE BOTTOM OF THE SET TO THE MECHANISM THAT PIVOTS AS THE HEIGHT OF THE SEAT IS ADJUSTED HAD A WELD THAT FAILED / CRACKED. THIS SEEMS VERY SIMILAR TO THE 17V082000 NHTSA CAMPAIGN THAT EFFECTED THE SAME MODEL YEAR CAR, EXCEPT THIS IS A POWER SEAT INSTEAD OF A MANUAL SEAT. THE PART THAT FAILED IS IN THE SAME LOCATION OF THE SEAT FRAME AND APPEARS TO SERVE THE SAME PURPOSE THAT WAS RECALLED UNDER 17V082000. THE RESULT IS THE SAME, THE SEAT IS BECOMING DETACHED FROM THE FRAME AND INCLINES MAKING IT DIFFICULT TO MAINTAIN A SAFE DRIVING POSITION.

DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE FLICKERING. VEHICLE HAS UNDER 50K MILES. HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. A FLICKERING LIGHT IS A SAFETY CONCERN AND REDUCES VISIBILITY. CAN ALSO BE SEEN AS A DISTRACTION TO OTHER CARS ON THE ROAD.

TL* THE CONTACT OWNS A 2019 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER AND ELECTRICAL SYSTEM FAILED. THE CONTACT STATED THAT THE EMERGENCY BRAKE DID NOT ENGAGE, THE LANE ASSIST DISENGAGED AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC AND A DITCH, AND THE LANE DEPARTURE FEATURE FAILED TO ALERT THE DRIVER WHEN A VEHICLE WAS IN THEIR BLIND SPOT. THE VEHICLE WAS TAKEN TO BASS CARS AND TRUCKS (4032 WEST HOUSTON HARTE EXPRESS WAY, SAN ANGELO, TX 76901, (325)-949-4621) WHERE THE DEALER UPDATED THE COMPUTER; HOWEVER, THE VEHICLE'S CAMERAS WERE NOT REPLACED. THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100.

MY CAR IS AUTOMATIC, AND I HAD PULLED INTO A PARKING LOT OFF THE STREET IN FRONT OF A STORE, AND WAS TURNING RIGHT INTO THE PARKING SPOT, AND WAS PUTTING ON THE BRAKE, THE CAR SURGED, AND WENT FORWARD, STILL AS I AM PRESSING ON THE BREAK, AND WENT THROUGH A STORE WINDOW. THEN ONCE IT STOPPED INSIDE THE STORE I PUT IT IN PARK, AND STARTED TO TAKE MY FOOT OFF THE BREAK, AND IT STARTED TO MOVE FORWARD, SO I PUT ON THE BREAK AGAIN. THEN TRIED IT AGAIN, TAKING MY FOOT OFF THE BRAKE, AND IT MOVED AGAIN A BIT, AND STOPPED. SO I TURNED OFF THE CAR.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHEN THE VEHICLE WAS STARTED, THE WRENCH ICON ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO PAUL MILLER MAZDA (1029 E NEW CIRCLE RD, LEXINGTON, KY 40505, (800) 528-1710) WHERE IT WAS DETERMINED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 156,745.

TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. WHILE PULLING INTO A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT BELIEVED THAT THERE WERE FAULTY COMPONENTS IN THE STEERING WHEEL. THE CONTACT WAS ABLE TO PULL INTO A PARKING SPOT AND HAD THE VEHICLE TOWED HOME. CAPITAL MAZDA OF CARY (525 CROSSROADS BLVD, CARY, NC 27511, (919) 859-2000) SUGGESTED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL IN 2014, THEY WOULD NOT ASSIST WITH THE REPAIR COSTS, CONTACT STATED HE RETIRED TECHNICIAN FROM CATERPILLAR INC CAN HANDLE MOST REPAIRS HIMSELF, HAD AESS TO A DIAGNOSTIC COMPUTER AND PULLED THE CODES FOR THE FAILURE, LOOKED UP THE CODES UP FOR A STEERING TORQUE SENSOR ORDERED ONE FROM CAPITAL MAZDA ON NOVEMBER 14TH FOR DELIVERY ON FRIDAY THE 15TH PICKED IT UP BUT DIDN'T HAVE TIME TO INSTALL TIL THE 16TH WHICH IS A SATURDAY. INSTALLED AND STILL HAVE THE SAME FAILURE. BUT THE SENSOR PART FROM MAZDA HAD BEEN USED AND PUT BACK IN BOX WHICH WERE ESTIMATED AT $2,800. THE SENSOR ALONE WAS $368.98 LOCATED A TRIBUTE IN A LOAD U-PULL-IT JUNKYARD GOT THE WHOLE ASSEMBLY FOR $35.44 GOT THE PART REMOVED AND REPLACED THE UNIT VEHICLE PERFORMED AS IT SHOULD THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,000. *BF *TP

THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTHER ELECTRICAL ISSUES.