MAZDA Complaints

The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.

I was driving down the Highway and the sun roof just exploded send shards of glass everywhere and nothing had hit it or anything. It just exploded. When I got to the dealer the person ahead of me had the exact same thing and we compared pictures. It was scary, dangerous and really loud when it happened.

Steering feels stucked and when navigating in a curve. You have to put an effort to get the steering wheel unstuck.

The steering wheel becomes sticky when turning at highway speeds and around 30 MPH. This problem happens consistently when turning at certain speed. Lot of extra effort needs to be applied to bring the sticky steering wheel back to the original position. This extra effort makes the turning very dangerous as the sticky steering wheel doesn't smoothly reverts back to normal position. Any extra effort applied to bring the steering back to the normal position results in a jerky, sudden, and rash movement of the vehicle. Without the conscious application of this unnatural and abnormal extra effort, the vehicle is more prone to accidents during turning particularly at highway speed. Contacted the nearest local dealer. Local dealer outright refuses to diagnose the problem without charging the fee even though car is well under warranty. Please take action so that this safety issue can be corrected. Also, Mazda needs to improve customer service by informing the dealer(s) not to refuse a basic safety related diagnostic unless a hefty diagnostic fee is paid by the the owner of the new vehicle.

Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection.

The AT light came on the dash, added transmission fluid because it was a little low but the light still has not gone off. I think there is an electrical problem within the transmission. It's had shifting issues since purchasing this vehicle. I also have a small child that comes with me to work and I do not want my car to catch on fire while we are in this vehicle.

Steering sticks in one direction doesn’t recenter by itself stiff while driving even city or freeway

Due to oil consumption issues & oil leak on 2021 Mazda cx 5 AWD I was told the timing cover and gasket needs replacement due to oil leakage. This appears to be a very common issue with this vehicle. The engine is at risk of catastrophic failure due to low oil levels

My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle.

High pressure fuel pump has been replaced twice in less than a year. Car has less than 100,000 miles. Both times the fuel pump went out while driving, causing loss of acceleration and stalling of vehicle. Had to be towed to shop both times.