MAZDA Complaints

TL* THE CONTACT OWNS A 2003 MAZDA 626. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

BRAKE PEDAL MAKES HISSING SOUND WHEN DEPRESSED LIKE AIR LEAKAGE; INTERMITTENTLY VERY DIFFICULT TO DEPRESS BRAKE PEDAL WITH A LOT OF FORCE APPLIED (TYPICALLY IF PUMPING BRAKE), LEADING TO INCREASED STOPPING DISTANCE/DIFFICULT STOPPING. OCCURS WHEN BRAKES DEPRESSED (SOFT PEDAL, AIR HISSING); IF DEPRESSED AGAIN IN QUICK SUCCESSION, VERY HARD TO PRESS WITH SIGNIFICANTLY REDUCED STOPPING POWER. OCCURS WHETHER VEHICLE STANDING OR IN MOTION. *JS

TL* THE CONTACT OWNED A 2007 MAZDA 3. WHILE DRIVING 45 MPH, THE STEERING WHEEL VEERED TO THE LEFT AND RECOVERED. WITHOUT WARNING, THE FAILURE RECURRED AND CAUSED THE DRIVER TO CRASH INTO A CEMENT BARRIER WITH ENOUGH FORCE FOR THE VEHICLE TO RICOCHET INTO A GUARDRAIL ON THE OPPOSITE SIDE OF THE ROAD. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO INVESTIGATIONS WERE INITIATED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 MAZDA 6. WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V382000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA RX-8 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I NOTICED THAT MY SEAT WAS ROCKING ON THE LEFT SIDE AND WOULD LIFT UP. WHEN I GOT DOWN ON THE FLOOR BOARD TO SEE WHAT WAS GOING ON I NOTICED THAT ONE OF THE FRONT WELDS WAS COMPLETELY BROKE OFF AND LAYING ON THE FLOOR BOARD. WHILE TAKING MY DAUGHTER TO DAYCARE THIS MORNING, I WENT TO ACCELERATE AND THE OTHER SIDE OF MY SEAT BROKE AND MY ENTIRE SEAT WENT BACK, ALMOST CAUSING ME TO GET INTO AN AUTO ACCIDENT WHEN I LOST CONTROL OF THE CAR. NOT ONLY WAS MY AND MY 3 YR OLD DAUGHTERS SAFETY AT RISK, BUT I NOW HAVE LOST A DAY OF WORK UNTIL THIS CAN BE FIXED. AS IF THIS WAS NOT ENOUGH, I SPOKE WITH MAZDA CORP. (1-800-222-5500) ABOUT 3 WEEKS AGO B/C MY DASHBOARD IS TOTALLY MELTED. THE REPRESENTATIVE WAS VERY NICE AND MAZDA IS GOING TO REPLACE MY DASHBOARD AFTER YEARS OF THE RUN AROUND AT THE DEALERSHIP. THE BIGGER ISSUE: HOW IS IT THAT MAZDA IS INVOLVED IN A CLASS ACTION LAW SUIT FOR THEIR DASH BOARDS MELTING, AND THEY HAVE PLENTY OF COMPLAINTS FILED IN THE NHTSA WEBSITE FOR FAULTY SEAT WELDS, AND THERE IS NO RECALL ON EITHER OF THESE THINGS???????????????? WHY??????????? DO LIVES HAVE TO BE LOST FOR THE GOVERNMENT TO DO A RECALL????

THE DASHBOARD IN MY 2010 MAZDA 6 IS MELTING INTO A STICKY, SHINY SUBSTANCE WITH A TAR-LIKE APPEARANCE. IN SUNNY WEATHER THE REFLECTIONS CREATED BY THE METED DASHBOARD SEVERELY AFFECT MY VISIBILITY OUT OF THE PASSENGER-SIDE OF MY WINDSHIELD. WHEN TAKING RIGHT-HAND TURNS I OFTEN NEED TO CRANE MY NECK TO SEE AROUND THE BRIGHT REFLECTIONS CREATED ON MY WINDSHIELD FROM THE AFFECTED DASHBOARD MATERIAL, WHICH IS ABOUT 1 SQUARE FOOT IN SIZE. I HAVE TROUBLE SEEING PEDESTRIANS COMING FROM THE PASSENGER SIDE OF MY CAR DUE TO THE REFLECTIONS. I HAVE TRIED TO CLEAN OFF THE STICKY MATERIAL TO NO AVAIL. THIS SAFETY ISSUE IS MAKING ME FEEL UNCOMFORTABLE WHILE DRIVING MY CAR, BOTH ON THE ROAD, HIGHWAY, OR EVEN IN A PARKING LOT.

WHILE DRIVING THE CAR ENGINE SUDDENLY TURNS OFF. RADIO AND HEADLIGHTS REMAIN ON, BUT POWER STEERING STOPS FUNCTIONING. THIS HAS HAPPENED 5 TIMES, 4 TIMES ON SURFACE STREETS AND ONCE MERGING ONTO THE HIGHWAY. LOCAL MAZDA DEALERSHIP COULD NOT FIND ANYTHING WRONG THE TWO TIMES I HAVE TAKEN IT IN. THERE IS NO CODE BEING DISPLAYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V382000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 15V382: RECEIVED LETTER FROM MAZDA DEC 2015 INSTRUCTING TO MAKE APPOINTMENT WITH DEALER TO REPLACE DEFECTIVE AIRBAG. CONTACTED DEALER 12-28-15, TOLD THAT PARTS WERE NOT AVAILABLE AND DEALER DID NOT KNOW WHEN THEY WILL BE RECEIVED. FOLLOWED UP BY CALLING MAZDA CUSTOMER SERVICE 800 NUMBER AND WAS TOLD THAT PARTS BEGAN BEING SHIPPED TO DEALERS SINCE NOV 2015; HOWEVER, NOT YET TO ILLINOIS REGION. I ASKED THE REPRESENTATIVE IF THEY KNEW OF OTHER DEALERSHIPS IN THE AREA WHICH HAD THE PART OR AN ESTIMATED DATE OF WHEN THE PART WOULD BE AVAILABLE. MAZDA REPRESENTATIVE SAID THAT THEY WOULD HAVE TO CALL BACK IN MID JAN TO FOLLOW UP WITH AN ESTIMATED DATE OF PART AVAILABILITY. SO WHY WAS I CONTACTED TO MAKE AN APPOINTMENT WITH MY LOCAL DEALER TO HAVE THIS LIFE THREATENING DEFECT CORRECTED IF THE PARTS ARE NOT AVAILABLE?! FURTHERMORE HOW CAN THE COMPANY, OR ITS DEALERSHIPS, NOT EVEN HAVE INFORMATION TO GIVE AN ESTIMATE FOR WHEN THE RECALL CAN BE ADMINISTERED?