MAZDA Complaints

TAKATA INFLAORS. I RECEIVED A RECALL NOTICE OVER 6 MONTHS AGO, BUT THE PART ISN'T YET AVAILABLE FOR REPLACEMENT. THIS IS UNACCEPTABLE. WHILE I UNDERSTAND THAT THE DEFECT IS MAINLY FOR VEHICLES IN HOT HUMID CLIMATES HOW CAN THEY ASSUME JUST BECAUSE I'M IN WI I DON'T DRIVE THE VEHICLE IN OTHER STATES. ALSO IT GETS HOT AND HUMID HERE IN THE SUMMER TOO. PLEASE FORCE THEM TO COMPLY QUICKER.

BOTH REAR TAIL LIGHTS LOOKED CLOUDY AND THE RED COLOR OF THE REAR LIGHTS APPEARED WHITE. I REMOVED THE LIGHT BULBS, THINKING THAT MAYBE THEY HAD BURNED OUT. I NOTICED THE LIGHT BULBS HAD MELTED THROUGH THE INTERNAL RED PLASTIC LENS OF THE TAIL LIGHT ASSEMBLY AND LEFT A HOLE ABOUT THE SIZE OF A QUARTER THAT ALLOWS THE WHITE LIGHT FROM THE BULB TO SHINE THROUGH. THE MELTED PLASTIC WAS ALL OVER THE BULBS AND THERE WAS A BURNT PLASTIC ODOR. THE 7743 BULBS WERE BOTH ORIGINAL TO THE CAR FROM MAZDA WHEN I PURCHASED THE CAR NEW IN JULY 2009. I NOTIFIED MAZDA CORPORATE AND THEY HAD ME TAKE IT TO MY DEALER. THEY INSPECTED THE LIGHTS AND SAID MAZDA WAS WILLING TO OFFER A $500 GOODWILL TO REPLACE THE TAIL LIGHT ASSEMBLY. THAT WILL NOT COVER THE COST OF $1226.77 WITHOUT LABOR TO HAVE THE DEALER REPLACE THE TAIL LIGHTS. THEY GAVE ME A CASE REF# 1-174187018. THERE SHOULD BE A RECALL FOR THIS ISSUE AND THE CONSUMER SHOULD NOT HAVE TO PAY TO GET THE LIGHTS REPLACED. THIS IS A PROBLEM WHEN THE LIGHT BULBS BURN THROUGH THE PLASTIC TAIL LIGHT ASSEMBLY. THIS IS A DESIGN FLAW.

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE LOWER CONTROL ARM AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE), WHICH STATED THAT THE LOWER CONTROL ARM COULD DETACH AND CAUSE A LOSS OF STEERING CONTROL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM OF THE RECALL. THE VEHICLE WAS NOT REPAIRED AND BECAME INOPERABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

I HAVE A 2016 MAZDA 6 GT WITH STOCK 19" DUNLOP TIRES. I BOUGHT THE CAR WITH AROUND 80 MILES & AT THE TIME OF THE INCIDENT WAS AROUND 6800 MILES. I WAS TRAVELING TO WORK GOING AROUND 72 MPH & THE LEFT REAR TIRE BLEWOUT CAUSING AN ACCIDENT ON THE INTERSTATE. TIRES SHOULD NOT BLOWOUT THAT QUICKLY WITH PROPER CARE OF THE VEHICLE. THE TIRE TREAD WORE TOO FAST.

WHILE ATTEMPTING TO PULL INTO A PARKING SPACE WITH A 2016 MAZDA CX-5 (7000 MILES) ALL OF THE WARNING LIGHTS ON THE DASHBOARD LIT UP AND THE CAR STARTED ACCELERATING ON ITS OWN (UNINTENDED ACCELERATION). THE BRAKES WOULD NOT WORK! IN AN ATTEMPT TO AVOID THE CAR PARKED IN FRONT OF ME I SWERVED TO THE RIGHT, UNFORTUNATELY I HIT THE PARKED CAR WITH ENOUGH FORCE TO MOVED IT ABOUT 12 FEET FORWARD. MY VEHICLE CONTINUED GOING UP AN OVER A CURBED MEDIAN AND FINALLY CAME TO REST APPROXIMATELY 100 FEET AWAY WITH ENOUGH FORCE (BRAKES FINALLY WORKED) TO KNOCK MY GLASSES OFF AS MY HEAD JERKED FORWARD. VEHICLE WAS TOWED TO THE DEALER AND WAS EXAMINED AND DEEMED "WORKING AS DESIGNED". SUPPOSEDLY, INFORMATION WAS SENT TO MAZDA USA ENGINEERS, THE DEALER STATES THEY FOUND NOTHING UNUSUAL BUT HAVE NEVER GIVEN ME A WRITTEN REPORT STATING SO EVEN THOUGH I HAVE REQUESTED IT ON MULTIPLE OCCASIONS. THE DEALER RECOMMENDATION WAS TO FIX THE DAMAGE TO MY CAR ($4400.00 WORTH) AND THEN THEY WOULD INSTALL A "SPECIAL BLACK BOX" AND DRIVE THE VEHICLE FOR A FEW DAYS. AFTER DRIVING THE VEHICLE FOR 3 DAYS, THE DEALER STILL SAYS THAT NOTHING IS WRONG WITH THE VEHICLE. WE FEEL THAT MAZDA CORP SHOULD TAKE THIS VEHICLE BACK AND INSPECT IT THOROUGHLY FOR UNINTENDED ACCELERATION, AS WE DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.

ACCELERATOR (GAS PEDAL) STOCK OPEN WHEN PEDAL PRESSED FOR ACCELERATION ONTO INTERSTATE HIGHWAY. VEHICLE ACCELERATED TO VERY HIGH SPEED. PRESSING BRAKE SLOWED VEHICLE TO 55 MPH. SHIFTED TO NEUTRAL, HEARD A LOW POP AND ACCELERATOR MECHANISM DISENGAGED.

WHILE DRIVING VEHICLE, AT APPROXIMATELY 50 MPH, SUNROOF EXPLODED. WEATHER WAS SUNNY AND APPROXIMATELY 18 DEGREES FAHRENHEIT. DRIVER'S SIDE HEAT WAS ON AND SET AT 73 DEGREES FAHRENHEIT. SUN SHADE AND SUNROOF WERE CLOSED. SUNROOF HAD NOT BEEN OPERATED IN A FEW MONTHS. NO EVIDENCE OF OUTSIDE INTERFERENCE. NO OTHER TRAFFIC WITHIN 150 FEET. EXAMINATION OF REMAINING GLASS INDICATED UPWARD BOW, INDICATING PRESSURE FROM INSIDE PUSHING OUT, IN MY OPINION. ROAD WE WERE ON AT TIME WAS A STATE ROAD IN A RURAL AREA AND WE WERE TRAVELLING IN A STRAIGHT LINE, TRANSITIONING FROM A 2-LANE HIGHWAY TO A 4-LANE SECTION APPROXIMATELY 1 MILE FROM AN INTERSTATE EXCHANGE. ROAD CONDITIONS WERE CLEAR AND DRY. I HAVE NO PLAUSIBLE EXPLANATION FOR THIS OCCURRENCE? NO POLICE REPORT WAS FILED. DEALER SERVICE DEPARTMENT CLOSED ON SATURDAY (DAY OF INCIDENT), BUT WILL BE CONTACTED REGARDING EXTENDED WARRANTY COVERAGE. THIS COULD HAVE RESULTED IN AN ACCIDENT, IF SUN SHADE WAS OPEN, EXPOSING PASSENGER AND DRIVER TO FLYING GLASS. THEREFORE, I CONSIDER THIS AN UNEXPLAINED SAFETY HAZARD.

HORN GRADUALLY FAILED, BECAME WEAKER AND WEAKER, EVENTUALLY TOTALLY SILENT. LOOKED ON GOOGLE TO FIND LOCATION (IT IS VERY TIGHT IN THERE!) DISCOVERED NUMEROUS COMPLAINTS OF FAILED HORNS FOR THIS EXACT MAKE AND MODEL. HORN IS MADE BY FIAMM (ITALY). EXAMINED HORN, THE ADJUSTMENT SCREW IS SEALED. FAILURE IS INTERNAL. VEHICLE IS TWO YEARS OLD, HAS 39,000 MILES. REPLACED HORN WITH $10 AFTERMARKET ITEM, ALL OK NOW. TOOK ME ABOUT 45 MINUTES TO DO, AND I AM AN EXPERIENCED MECHANIC (CAUSE IS ABSOLUTELY MISERABLE ACCESS, ONLY HAD TO REMOVE ONE NUT AND ONE WIRE, THE TRICK IS GETTING TO IT), I FIX EVERYTHING FROM WRISTWATCHES TO AIRPLANE ENGINES. NO ACCIDENTS, NO INJURIES, BUT YOU MUST HAVE A WORKING HORN . . . THIS IS MY WIFE'S CAR, AND I WANT HER TO BE SAFE.

THE TRANSMISSION NEEDED TO BE REPLACED AFTER 1,525 MILES. TODAY, AFTER 1,600 MILES THE DRIVER'S WINDOW AUTOMATIC UP/DOWN FUNCTION STOPPED WORKING.

THE CAR STARTED TO NOT WANT TO CRANK IT WOULD CRANK SOMETIMES THEN ONE DAY WE WENT TO THE STORE THEN WHEN WE WENT TO LEAVE THE STORE IT FINALLY JUST STOPPED TRYING TO CRANK ONLY MAKING A CLICKING SOUND AND WHILE TRYING TO CRANK IT THE STEERING COLUMN STARTED SMOKING AND ALMOST CAUGHT ON FIRE I BELIEVE IT IS THE IGNITION SWITCH