MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MAZDA6- AMHERST, NY
TL* THE CONTACT OWNS A 2008 MAZDA 6. WHILE DRIVING AT 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE STOPPED AT A STOP SIGN. THE CONTACT STATED THAT THE AIR BAG FAILED TO FULLY DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A COLLISION REPAIR FACILITY AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS); HOWEVER, THE DEALER REFUSED TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,250. UPDATED 10/07/15*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-7- TORRANCE, CA
I WAS DRIVING AT A NORMAL RATE OF SPEED ON A FAIRLY BUSY STREET WHEN THE CAR JUST SUDDENLY DECELERATED, CAUSING THE CAR BEHIND ME TO SWERVE TO NARROWLY AVOID ME. THANKFULLY HE ALSO AVOIDED HITTING ANYONE ELSE. MY CAR CONTINUED TO MOVE FORWARD, BUT WITH NO ABILITY TO ACCELERATE. I MANAGED TO GET CLEAR OF TRAFFIC AND WAS ABLE TO GET THE CAR TO A REPAIR PLACE NEARBY. I WAS TOLD THAT THE ENTIRE THROTTLE BODY WAS BAD, AND THAT IT WOULD HAVE TO BE REPLACED. THE CAR IS A 2011, LESS THAN 60K MILES ON IT WITH REGULAR OIL CHANGES AND HAS NEVER HAD ANY ISSUES UNTIL THIS. THE COMPLETE AND IMMEDIATE DECELERATION SEEMS QUITE DANGEROUS IN MY OPINION. AND HAVING DONE SOME READING ONLINE, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM THAT MAZDA IS AWARE OF YET HAS DONE NOTHING TO RECTIFY.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA5- ORANGEVILLE, CA
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS WERE CHIPPING INTO THE ENGINE, CAUSING THE ENGINE TO KNOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA MAZDA6- KEYSER, WV
HEADLIGHTS KEEP FAILING. I CONTINUE TO CHANGE THE BULBS BUT TODAY FOUND THAT ELECTRICAL WIRING HARNESS THAT POWERS FRONT LIGHTS HAS MELTED AND LOST ALL OF ITS INSULATION. THERE ARE ONLY BARE WIRES RUNNING INTO CONNECTOR FOR HEADLIGHTS.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- ELBERT, CO
AS I WAS DRIVING THE POWER STEERING LIGHT CAME ON, AND I LOST ALL POWER STEERING. I PULLED OVER AND CHECKED THE FLUID, IT WAS FINE. WHEN I GOT BACK IN AND DROVE THE LIGHT WENT OUT. I CALLED THE DEALER AND EXPLAINED WHAT HAPPENED, MADE AN APPOINTMENT, TOOK MY CAR IN AND THEY SAID THEY COULDNT GET THE CAR TO DO IT AGAIN SO JUST WATCH IT. ABOUT A MONTH LATER THE CAR DID IT AGAIN BUT I WAS TRAVELING AT ABOUT 67 MILES AN HOUR, AND LOST POWER STEERING! THE LIGHT STAYED ON LONG ENOUGH FOR ME TO RECORD WHAT WHAT HAPPENING AND TO DRIVE TO THE DEALER. AGAIN THE LIGHT WENT OUT AS I ENTERED THE DEALERSHIP AND THEY SAID THERE WERENT ANY CODES ON THE CAR NOR WERE THERE ANY IN THE MEMORY. THIS IS DANGEROUS AS I WAS TURNING INTO THE DEALER, THE POWER STEERING TURNED BACK ON AND I ALMOST SPUN IN A DONUT BECAUSE I WAS TURNING THE WHEEL REALLY HARD DUE TO NO POWER AT THE TIME. ITS ANNOYING AND I WOULD REALLY LIKE TO HAVE IT FIXED BUT NOBODY CAN TELL ME WHAT IT IS!
Source: NHTSA WEB SITE -
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2005 MAZDA TRIBUTE- SHAWNEE, KS
2005 MAZDA TRIBUTE, REAR WHEEL WELL COMPLETELY RUSTED. WHILE DRIVING MY WIFE HIT A BUMP IN THE ROAD, SHE THEN TELLS ME THERE IS A RATTLE. SO I DRIVE IT THE NEXT DAY. THE RATTLE WAS VERY EASY TO HEAR. UPON INSPECTION THE REAR PASSENGER WHEEL WELL HAD DISINTEGRATED AND WAS ALMOST COMPLETELY GONE, AND THE RATTLE WAS THE STRUT THAT HAD COME UNDONE HITTING THE CARGO COMPARTMENT. JUST HAD TIRES AND BRAKES REPLACED AND THEY INSPECTED THE VEHICLE AS WELL ONLY 2 MONTHS PRIOR WITH NO MENTION OF ANY OTHER PROBLEMS. NOW IT IS UNSAFE TO DRIVE. NO HELP FROM MAZDA, INSURANCE, OR THE SUPER WARRANTY THAT COVERS EVERYTHING BUMPER TO BUMPER(OR SUPPOSE TO). COME TO FIND OUT WHILE DOING SOME RESEARCH, THIS SEEMS TO BE A PROBLEM FOR MAZDA. THE 01-04 TRIBUTE HAS A RECALL FOR THE SAME THING EXCEPT CALLING FOR THE FRONT DRIVER WHEEL WELL. WHEN YOU TAKE IT IN THEY REPLACE ALL FOUR. IT ALSO SEEMS THAT THE 05 MODEL YEAR HAS JUST AS MANY PROBLEMS WITH THIS AS WELL. BOTH OF US WORK AND HAVE TO BE ABLE TO GET THERE AS WELL AS GETTING THE CHILDREN TO MULTIPLE PLACES. WE BOUGHT THIS VEHICLE THINKING THAT IT WAS GOING TO BE A GOOD AND SAFE WAY TO GET WHERE WE NEED TO GO. TURNS OUT IT WAS JUST A MATTER OF TIME WITH THIS ISSUE. WE ARE LUCKY THAT IT WAS THE BACK I GUESS AND NOT THE FRONT AS SHE HAD THE KIDS WITH HER WHILE ON THE HIGHWAY AND IF THE FRONT WOULD HAVE COME LOOSE AT HWAY SPEED IT COULD HAVE BEEN A DIFFERENT OUTCOME. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE. 2 ESTIMATES TO REPAIR BOTH ARE $5-7000. CAN'T PAY TO FIX, AND CAN'T TRADE IT IN AS IT IS WORTHLESS RIGHT NOW. THIS IS A PROBLEM THAT THE NHTSA AND MAZDA NEEDS TO ADDRESS. IT IS NOT ONLY MONETARY BUT A SAFETY ISSUE AS WELL. WE WORK HARD FOR WHAT WE HAVE AND FEEL LIKE WE JUST GOT ROBBED OF OUR MONEY. THE DEALERS AND MAZDA GOT THEIRS THOUGH.
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA2- LEEDS, NY
THERE WAS/IS NO INFORMATION ON THE DOOR OR IN THE OWNERS MANUAL TO INDICATE TIRE PRESSURE FOR THIS VEHICLE. HAD TO OBTAIN INFORMATION FROM THE DEALER.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- BATON ROUGE, LA
MY DASHBOARD IS STICKY AND MELTING. THIS IS VERY BAD !!!!!! AND VERY CONCERN ABOUT THE AIR BAG.
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA3- CENTREVILLE, VA
TRAVELING DOWN THE HIGHWAY AT 60 MPH IN MY BRAND NEW MAZDA 3 COUPE WHEN THE DRIVERS SIDE FRONT WINDOW SPONTANEOUSLY IMPLODED THROWING SAFETY GLASS ALL OVER DRIVER AND PASSENGER.
Source: NHTSA WEB SITE -
2015 MAZDA CX-9- ROUND ROCK, TX
TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE MIRROR VIBRATED CAUSING THE CONTACT'S VISION TO BECOME DISTORTED THROUGH THE MIRROR. AS A RESULT, THE CONTACT WAS UNABLE TO IDENTIFY THE OBJECTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO RESOLVE THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE