MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 MAZDA CX-5
    - Saint Petersburg , FL

    The steering column in this car has a known defect in the steering column nut resulting in knocking/rattling/clunking. Mazda is aware of this issue and has redesigned the steering column and issued multiple TSBs for specific models, years, and even VINs. Mazda is not classifying this a a safety issue to avoid recall but if the part is to fail it can result in loss of vehicle control and a crash. The steering column is main component necessary to have control over the car and the direction it travels. I've called my dealership and Mazda corporate who both refuse to fix the issue even though my car is under an extended warranty. TSB 06-001/24 previous TSB 06-004/23.

    Source: NHTSA WEB SITE
  • 2016 MAZDA CX-5
    - University Heights, OH

    Airbag light is flashing. Independent shop found code B00C1:93-8B. OCS Sensor B. Shop sent owner to dealer for inspection & repair. Charged $57.24. Dealer found DTC B00C1 passenger seat occupant classification sensor b. Replacement cost for the part $1,110.13, plus shop fess and tax for a total repair cost of this critical safety item would be $1,197.29. I did not have this service performed due to the high price. This safety item should be covered by the manufacturer. I recently learned that a dealer may not sell a car with this safety issue so I want it fixed and covered by Mazda.

    Source: NHTSA WEB SITE
  • 2017 MAZDA CX-5
    - Castle Rock, CO

    My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been in an accident simply a commuter car used around town

    Source: NHTSA WEB SITE
  • 2025 MAZDA CX-90
    - Fresno, CA

    On March 14, 2026, I was attempting to turn left into a parking stall within a busy shopping center lot when my vehicle suddenly accelerated unexpectedly. I lost all control of both the steering and the braking systems. This resulted in my vehicle striking a parked car to my left, jumping a cemented planter border, and coming to rest in the adjacent parking stall. Fortunately, the other vehicle was unoccupied, and both my passenger and I were uninjured. Local law enforcement was contacted; however, they indicated the policy officers will not be sent to the seen to file a report as there were no injuries. They did assist in identifying the owner of the other vehicle. I have initiated a claim with my insurance carrier, American National Property and Casualty Co (Claim #10401408), and have opened a case with Mazda Corporate (Case #00428640). Mazda has indicated that they require a report from my insurance provider to proceed with a technical investigation. Please advise what other steps I need to take.

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - San Francisco, CA

    Symptom Description: The vehicle is experiencing "sticky" and "notchy" steering, characterized by a sudden increase in physical resistance (friction) when making small steering corrections at highway speeds. The steering feels like it "binds" or "catches" before releasing, making smooth lane centering difficult.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-5
    - Huntington, NY

    Airbags failed to deploy in a collision where the front end of the vehicle was crushed, and a driver wearing a seat belt hit the steering wheel with enough force to fracture their sternum and cause two cervical fractures as well.

    Source: NHTSA WEB SITE
  • 2023 MAZDA CX-30
    - Weslaco , TX

    While driving down the road a vehicle in front of me braked to stop for a bus loading kids, as I stepped on the brakes nothing happened and the vehicle surged forward. After the accident I viewed the vehicles onboard system status and it had logged several errors including errors to the activsense driver assist control. I used the vehicle’s emergency assist button and contacted 911, and reported the incident to ride share and contact my spouse. Police report lists the wrong time and vehicle but does have the correct vin number

    Source: NHTSA WEB SITE
  • 2024 MAZDA CX-90
    - Adamstown, MD

    Several times over the past year I have had a weird steering wheel issue. A couple of times it occurred on on and off highway ramps. As I was turning I was not able to immediately (1/2 to 1 sec) correct the steering to continue straight. Finally the steering became unstuck and everything was fine. At first I thought it was just me until I have noticed others reporting a sticky steering on my 2024 CX-90. I plan to approach my dealership this week, but my VIN is not in the range mentioned on the NHTSA 6524A/24V-022.

    Source: NHTSA WEB SITE
  • 2022 MAZDA CX-30
    - RICHMOND, KY

    The infotainment software is bricked. It happened when the battery died after purchasing it. The dealership told me to get a battery should be ok Now the infotainment system doesn't work and lane assist about put me into a guard rail the other day. I have no access to my cars functions and it is crazy scary

    Source: NHTSA WEB SITE
  • 2020 MAZDA MAZDA3
    - Las Vegas , NV

    size 21545ZR18 93Y. replaced these oem tires with these from costco on feb 27 2025. in dec 5 2025 the tire developed a large bubble. miles bought was 27790. current miles 31212. per tire center steal belting was broken no signs of road hazard or other damage. the belt broke and rubber was stressed with " maybe a 1000 miles regaining before catastrophic failure." wear instrument showed they were literally showing new tires. states they were the 3rd michellin tires with dude wall bubbling that week. states could have caused severe accident. no warnings damage leaks or idicators. all maintenance and pressure follwed per manufacturing specs. tires are a danger to drivers even low miles to failure to cause accident.

    Source: NHTSA WEB SITE