MAZDA Complaints

RUSTED ON LEFT SIDE REAR WHEEL WILL NOT PASS INSPECTION NEW TIRES, BRAKES SPARK PLUGS AND PISTONS RIDES LIKE A DREAM BUT THE RUST WILL NOT SUPPORT THE SHOCKS NEEDS TO BE RECALLED BY MAZDA AN INFERIOR FORD BODY

ON ABOUT JULY 16, 2015 THE POWER STEERING FAILED MAKING IT EXTREMELY DIFFICULTY TO STEER VEHICLE. I CALLED MAZDA DEALER TO EXPLAIN FAILURE AND ASKED IF THEY WOULD REPAIR UNDER RECALL. THEY SAID MAZDA WOULD ONLY HONOR RECALL REPAIR ONCE. I DO NOT BELIEVE MAZDA REPAIRED THE ISSUE. I WOULD EXPECT THEM TO PROVIDE A FIX THAT PREVENTS THIS FAILURE FROM REOCCURRING. NOTE: ON 1/27/2011 I HAD TAKEN VEHICLE IN AFTER RECEIVING RECALL NOTICE REGARDING POWER STEERING. VEHICLE POWER STEERING WAS REPAIRED BY BYERS MAZDA IN COLUMBUS OHIO AND ROAD TESTED TO CONFIRM REPAIRS.

URGENT NHTSA:ON 6/21/15 I FILED A COMPLAINT (SEEN HEREIN) NHTSA ID #10726451 REAGARDING MY MAZDA M6 2009 MELTING DASH AND MY DISAPPOINTMENT WITH MAZDA CORP USA. I AM GUILTY OF EXPRESSING IMPATIENCE!!! MAZDA CORP HAS PROVIDED ME WITH UNPRECEDENTED COURTESY AND STATED THEY WILL REPAIR THIS FAULTY DASH! I HAVE BEEN A MAZDA OWNER FOR 30 YEARS AND WILL CONTINUE TO GIVE THE AUTOMAKER MY BUSINESS. OTHER THAN THE DASH ISSUE I HAVE ONLY HAD MINOR ISSUES WITH ALL CATEGORIES OF MY MAZDA AUTO'S! NHTSA P L E A S E.....DELETE THE EARLIER STEMENT HEREIN NHTSA ID # 10726451 6/21/2015. SATISFIED MAZDA CUSTOMER!

WHILE SHIFTING FROM 2ND TO 3RD GEAR AT LOW SPEED, THE SHIFTER FOR MY MANUAL TRANSMISSION BROKE OFF IN MY HAND. AFTER COASTING TO THE SIDE OF THE ROAD AND REMOVING THE CONSOLE, I DISCOVERED IT SNAPPED IN HALF AT THE LOCATION OF THE RETENTION PIN.

IN JUNE, I NOTICED THAT WHEN I STEPPED ON THE BRAKE PEDAL, IT WOULD MAKE A HISSING SOUND, LIKE AIR BEING RELEASED FROM A TIRE. RECENTLY, THE BRAKE PEDAL FEELS SOFT AND I HAVE TO STEP ON IT ALL THE WAY FOR THE CAR TO SLOWLY SLOWDOWN. BEEN IN VERY CLOSE SITUATIONS RECENTLY. I CHECKED THE BRAKE FLUID AND IT WAS LOW, SO I REFILLED IT AND TOOK IT OUT FOR A DRIVE... THIS DID VERY LITTLE. THE BRAKE PEDAL STILL MAKES A HISSING SOUND AND FEELS VERY SPONGY. IT IS NOW MAKING A BRAND NEW SOUND TOO. WHEN I STEP ON THE BRAKE PEDAL ALL THE WAY, IT MAKES A WHISTLING SOUND. VERY HIGH PITCH WHISTLING SOUND LIKE A LOT OF AIR IS TRYING TO SQUEEZE OUT OF A TINY HOLE. IF THIS IS A COMMON PROBLEM, THEY NEED TO GET THIS CAR RECALLED BECAUSE I USE IT TO TRANSPORT MY LITTLE ONES AROUND.

TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15

IN MARCH 2015 I STARTING RECEIVING A SERIES OF FLASHES ON THE AIRBAG LIGHT IN MY 1994 MIATA, WHICH INDICATED A PROBLEM. I TOOK MY CAR INTO BOB KING MAZDA IN WINSTON-SALEM, NC TO HAVE IT DIAGNOSED. I WAS TOLD THAT MY CLOCKSPRING ASSEMBLY WAS DEFECTIVE. THEY ORDERED THE PART AND REPLACED IT. I PICKED THE CAR UP AND WAS TOLD THAT AFTER REPLACING THE CLOCKSPRING, THAT THEY GOTTEN ANOTHER FAILURE CODE AND THIS TIME IT WAS THE AIRBAG CONTROL MODULE THAT WAS NOT WORKING. THEY SPECULATED THAT THE CLOCKSPRING PROBLEM MAY HAVE SHORTED IT OUT. I WAS WAS TOLD THAT THIS PART WAS "DISCONTINUED" AND IT WAS NOTED ON MY SHOP WORK ORDER. I HAVE MADE NUMEROUS INTERNET SEARCHES TO TRY TO FIND A USED ONE. ONE AFTER MARKET SOURCE SAID THEY HAD BEEN LOOKING FOR SOME FOR QUITE AWHILE AND HAD MANY PEOPLE CONTACTING THEM TO OBTAIN ONE. I SPENT NEARLY $700 TO HAVE THE CLOCKSPRING REPAIRED ONLY TO STILL HAVE NON-FUNCTIONING AIR BAGS. THE DEALER WAS ABSOLUTELY NO HELP TO ME IN TRYING TO OBTAIN THE PART I NEED. I DO NOT UNDERSTAND HOW A AUTOMOBILE MANUFACTURER CAN SIMPLY "DISCONTINUE" A KEY SAFETY PART TO ONE OF THEIR VEHICLES. I DON'T FEEL COMFORTABLE DRIVING IT NOW AND WITHOUT THE AIRBAGS WORKING I FEEL THAT THE VALUE OF MY CAR HAS BEEN VERY NEGATIVELY AFFECTED. I BELIEVE THAT THIS SITUATION NEEDS TO BE INVESTIGATED AND ANY ONE EXPERIENCING THIS PROBLEM NEEDS TO BE MADE WHOLE.

I HAD BROUGHT MY 2008 MAZDA CX-9 TO THE DEALERSHIP FOR SERVICE BEFORE A LONG ROAD TRIP. I MENTIONED THAT THE CAR WAS PULLING SEVERELY WHEN TURNING OR ROUNDING A CURVE. I THOUGHT THAT IT NEEDED AN ALIGNMENT. WHILE I WAS WAITING AT THE DEALERSHIP FOR MY CAR TO BE REPAIRED THE TECHNICIAN CAME TO GET ME TO EXPLAIN THAT HE COULD NOT LET ME DRIVE MY CAR BECAUSE I COULD BE KILLED. HE STATED THAT THE BALL JOINTS HAD SEPARATED FROM THE LEFT AND RIGHT LOWER CONTROL ARMS. MY HUSBAND QUESTIONED THE TECHNICIAN ABOUT THE LIKELIHOOD OF THIS HAPPENING AND THE TECH TOLD HIM THAT IT WAS WEAR AND TEAR. WE FOUND THIS HARD TO BELIEVE! WE FELT AT THIS POINT THERE WAS NOTHING ELSE TO DO BUT TO APPROVE THE REPAIRS AND PAID THE $883.66 PLUS LABOR!

I WAS PULL OUT OF MY OFFICE PARKING LOT AND TURNED RIGHT ON TO A 1 LANE ROAD. AS I TURNED RIGHT THE LOWER BALL JOINT DISLODGED FROM THE CONTROL ARM. IT PULL THE DRIVERS SIDE TRANSAXLE WITH IT AND IT TIE ROD ENDS. SLAMMING MY CAR TO A HALT AND ALMOST CAUSING AN ACCIDENT WITH THE CAR BEHIND ME. THE WHEEL FACED LEFT EVEN THOUGH MY CAR WAS STILL SLIGHTY TURNING RIGHT. THIS IS A DANGER AND A HAZARD, I'VE ALSO HEARD THIS IS SERIOUS PROBLEM AMONGST OTHER CX-9 DRIVERS....

TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.