MAZDA Complaints

WAITED MONTHS FOR DEALER TO REPAIR RECALLED AIR BAG INFLATOR. HAVE NOT BEEN CONTACTED. CAR MAY HAVE BEEN DRIVEN IN HIGH HUMID AREAS AS IT WAS ORIGINALLY A RENTAL.

THE 2005 MAZDA TRIBUTE INITIALLY STARTED TO BE SPORADICALLY SLUGGISH/HESITATION WHEN STEPPING ON THE GAS. IT SEEMED LIKE THERE WAS A DELAY FROM WHEN I PRESSED ON THE GAS PEDAL TO WHEN THE VEHICLE ACTUALLY ACCELERATED. ON 6/4/15, A COUPLE DAYS AFTER FIRST EXPERIENCING THE SLUGGISHNESS/HESITANT ACCELERATION, THE VEHICLE STALLED/LOST POWER WHILE DRIVING 55 MILES PER HOUR ON A BUSY ROAD. FORTUNATELY, I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. WITHIN A FEW MINUTES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON MY WAY. THE VEHICLE CONTINUED TO BE SLUGGISH AT ACCELERATION AND WOULD RANDOMLY STALL WHILE DRIVING AND/OR IDLING. AT THIS POINT WITH THE VEHICLE'S MECHANICAL ISSUES, THE CHECK ENGINE LIGHT WAS NOT ON- EVEN THOUGH THERE WAS SOMETHING MAJOR WRONG WITH THE VEHICLE. OVER THE NEXT COUPLE WEEKS I HAD THE VEHICLE IN THE SHOP THREE TIMES. THE FIRST TIME IN THE SHOP (6/6/15) THE CHECK ENGINE LIGHT WAS STILL NOT ON- -SO THEY WERE NOT ABLE TO DIAGNOSE THE PROBLEM. THEY SHOP SUGGESTED REPLACING THE FUEL FILTER AND DO A FUEL SYSTEM CLEAN-- WHICH I DID. THE VEHICLE CONTINUED TO BE SLUGGISH/HESITANT WHEN ACCELERATING & RANDOMLY STALLED WHILE DRIVING AND/OR IDLING. ABOUT A WEEK LATER THE CHECK ENGINE LIGHT FINALLY CAME ON. I TOOK THE VEHICLE TO THE SHOP & THEY INDICATED THE CODE WAS TELLING THEM THAT CYLINDER 2 WAS MISFIRING. NO OTHER CODES WERE READ. ALL THE SPARK PLUGS WERE REPLACED, COILS WERE CHECKED (IN GOOD CONDITION). THE CHECK ENGINE LIGHT DID NOT COME BACK ON; HOWEVER, THE VEHICLE CONTINUED TO RUN SLUGGISH AND STALL WHILE DRIVING (MULTIPLE TIMES WHEN I WAS GOING 55-65 MPH). ON 6/24/15 THE CAR STALLED AGAIN BUT THIS TIME IT WOULD NOT RESTART. I HAD THE VEHICLE TOWED TO THE SHOP & THEY INDICATED THE COMPUTER WAS DEAD AND NEEDED TO BE REPLACED. I CONTACTED MAZDA AND THEY DENIED THERE WERE ISSUES WITH THE MAZDA TRIBUTE COMPUTERS AND SAID IT WAS JUST MY VEHICLE.

ABS MALFUNCTION INDICATOR LIGHTS ARE CONSTANTLY ON. INSPECTION REVEALED THAT THE ELECTRICAL CABLE FOR THE FRONT PASSENGER SIDE ABS SENSOR WAS BROKEN. I AM CONCERNED ABOUT WHY AND HOW THIS COULD HAPPEN TO A SYSTEM DESIGNED FOR PERSONAL SAFETY AND HOPE FOR IMPROVEMENT OF DESIGN TO PREVENT DAMAGE OR BREAKAGE TO THIS CABLE. I AM ALSO CONCERNED THAT THIS ISSUE WAS NOT TREATED WITH THE ATTENTION IT SHOULD HAVE AS IT IS A SAFETY ISSUE. I WAS TOLD THAT IT COULD BE SPLICED TOGETHER AT A COST OF $60.00. REALLY? IS THIS SAFE TO DO? THIS SEEMS TO BE A DESIGN FLAW AND BELIEVE IT SHOULD BE COVERED BY THE MANUFACTURER.

TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 15 MPH MAKING A RIGHT TURN, THE FRONT DRIVER SIDE BALL JOINT SUDDENLY FRACTURED AND THE DRIVER WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.

THE TIRE COMPLETELY SEPARATELY FROM THE SIDEWALKS ON BOTH SIDES. I HEARD A POP SOUND AND WITHIN 15SECOND I LOSS CONTROL OF MY CAR 2015 MAZDA 6 I HAVE PICTURES OF THE INCIDENT

WHILE DRIVING HOME FROM THE SHORE TODAY GOING 70MPH I HEARD A POPPING SOUND AND WITHIN 15 SECOND MY 2015 MAZDA 6 13,000 MILES WAS OUT OF CONTROL I BARLEY MADE IT CROSSING FOUR LANES OF TRAFFICS TO GET ONTO THE SHOULDER. ONCE I EXITED THE CAR I NOTICED THE LEFT REAR TIRE P245/65R19 SPORT WAS THE ISSUE UPON FURTHER EXAMINATION I NOTICED THE TIRE BROKE OFF APPROX 1" ABOVE WHERE THE DOT NUMBERS ARE LOCATED. THE INSIDE OF TIRE TO THE RIM ALSO BROKE OFF COMPLETELY FROM THE RIM. THE TIRE WAS STILL COMPLETELY ROUND BUT WAS SEPARATED FROM THE RIM. STILL APPROX 2" OF THE RUBBER WAS STILL ATTACHED TO THE BOTH SIDES OF THE RIM. I TOOK NUMEROUS PICTURES OF THE TIRE AND RIM. I'M NOW AFRAID THE THREE REMAINING TIRES MAY STILL HAVE THIS TYPE OF DEFECT. I WAS A POLICE OFFICER FOR THE PAST 35 YEARS AND WOULD OCCASIONALLY TRAVEL WELL OVER 100MPH WHILE PERFORMING MY DUTIES AND NOT ONCE IN THOSE 35 YEARS DID I EVER EXPERIENCE A TIRE SEPARATING FROM THE RIM LIKE TODAY. I REALLY FEEL THAT IF THIS HAPPENED TO AN AVERAGE DRIVER THAT DRIVER WOULD'VE COMPLETELY LOSS CONTROL OF THE VEHICLE AND COULD'VE BEEN SERIOUSLY INJURED OR DEATH TO HIM OR TO OTHER DRIVERS. PLEASE RESPOND BACK TO ME ASAP. I ALSO WOULD LIKE TO KNOW HOW I CAN SEND YOU THE PICTURES I TOOK ON IPHONE. [XXX] HTTPS://WWW.DUNLOPTIRES.COM/EN-US/COMPANY/CONTACT-US INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING HOME FROM WORK TODAY. WHEN I APPROACHED A TRAFFIC LIGHT, I DEPRESSED THE BRAKE PEDAL AND HAD TO PRESS IT VERY HARD FOR THE CAR TO STOP. GOOD THING THERE WAS NOBODY IN FRONT OF ME BECAUSE I WOULD HAVE HIT THEM. AS I STARTED TO GO AGAIN AND PROCEED TO ANOTHER LIGHT, AS I PUSHED THE BRAKE PEDAL, I HEARD A 'HISSING' SOUND COMING FROM THE PEDAL. IT ALMOST SOUNDED LIKE AIR COMING OUT OF A TIRE. THIS WAS ALARMING TO ME BECAUSE I FELT AS IF MY BRAKES WERE GIVING OUT. I HAD TO PRESS VERY HARD ON THE BRAKE AND AS IT BRAKED, IT WAS SO SUDDEN IT SHOVED ME FORWARD IN THE SEAT. I TOOK IT RIGHT OVER TO OUR SERVICE SHOP IN TOWN, AND AFTER HE TOOK THE CAR FOR A TEST DRIVE, HE DROVE IT RIGHT BACK AND PROCEEDED TO TELL ME THAT IT SOUNDS LIKE THE BRAKE BOOSTER WAS GOING. HE ADVISED ME NOT TO DRIVE THE CAR AND TO CALL AAA AND HAVE IT TOWED TO THE DEALER. I MANAGED TO GET IT BACK HOME, VERY SLOWLY, AND INTO THE GARAGE. THIS IS VERY FRIGHTENING TO ME BECAUSE MY DAUGHTER ALSO DRIVES THIS CAR ON OCCASION AND WHAT IF THE BRAKES FAILED WHILE SHE WAS DRIVING?! IN READING ALL THE POSTS WITH CUSTOMERS HAVING THIS SAME ISSUE WITH THE BRAKES, I THINK MAZDA NEEDS TO RECALL THIS PART BEFORE THEY HAVE A BIGGER LAWSUIT ON THEIR HANDS! I WILL BE CALLING THE DEALERSHIP FIRST THING TOMORROW MORNING.

WHILE DRIVING ON THE HIGHWAY COMING HOME FROM A TRIP I NOTICED THAT EVERY TIME I HIT A SMALL BUMP THE FRONT END WOULD MOVE ONE DIRECTION AND THEN COME BACK HARD THE OTHER WAY. WHEN I RETURNED HOME I TOOK THE CAR TO MY MECHANIC WHO INFORMED MY THAT MY LOWER BALL JOINTS WERE EXTREMELY LOOSE (1/2" OF MOVEMENT) AND THAT I WAS LUCKY THEY DID NOT FALL OUT. HE ALSO SAID IT WAS SO BAD THAT IT WASN'T EVEN SAFE FOR HIM TO TEST DRIVE THE CAR. BOTH SIDES HAD TO HAVE THE FOLLOWING REPLACED: OUTER TIE ROD, LOWER CONTROL ARM/BALL JOINT, AND THE SWAY BAR LINK. I FEEL VERY FORTUNATE THAT I DID NOT HAVE A WHEEL COME OFF WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY AS OTHERS HAVE EXPERIENCED WITH THIS SAME ISSUE.

THERE WAS A RECALL ISSUED FOR MY CAR FOR THE AUTOMATIC SHOULDER BELT ON 02-17-1997, CAMPAIGN # 68702. MINE WAS ORIGINALLY REPAIRED ON 05-23-2006. IT HAS SINCE FAILED AGAIN AND MY LOCAL MAZDA DEALER, # 23963, RAN A REPORT SHOWING THAT THE STATUS WAS CLOSED BECAUSE IT WAS FIXED ONCE. AS A SAFETY ISSUE, I THOUGHT THAT THIS RECALL COVERED THE PROBLEM FOR THE CAR'S LIFETIME, AT LEAST FOR THE ORIGINAL OWNER WHICH I AM. I WOULD LIKE YOUR HELP RESOLVING THIS ISSUE AS THE AUTOMATIC SHOULDER BELT ON THE DRIVER'S SIDE, THE ONE PREVIOUSLY REPAIRED, IS NOT WORKING AGAIN. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB