MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA MAZDA3- SAN ANTONIO, TX
2010 MAZDA 3 DASHBOARD IS MELTING. CONDITION IS MORE PRONOUNCED DURING HOT SUMMER MONTHS. AS A RESULT OF THE MELTING DASH, VISIBILITY CAN OCCASIONALLY BECOME OBSCURED BY SUNLIGHT GLARE CAUSING SERIOUS SAFETY HAZARDS. MELTING DASH MATERIAL IS TRANSFERRED TO REMOVABLE SUN SCREEN PUT IN TO REFLECT SUNLIGHT OUT OF THE VEHICLE - THIS MELTED DASH MATERIAL CAN THEN BE TRANSFERRED TO THE WINDSHIELD ITSELF WHICH IS DIFFICULT TO CLEAN.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- SAN ANTONIO, TX
THE DASH BOARD IS MELTING WHICH IS CAUSING A REFLECTION INTO THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHILE DRIVING.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- CHARLESTON, SC
THE DASH HAS DEVELOPED A GLOSSY SHEEN FROM THE DETERIORATION OF THE MATERIAL. DUE TO THE DETERIORATION, THE DASH CANNOT BE CLEANED AND OVER THE PAST YEAR THE AFFECTED AREA HAS GROWN. DUE TO THE GLOSSY NATURE OF THE AFFECTED AREA, LIGHT REFLECTS ONTO THE WINDSHIELD CAUSING REDUCED VISIBILITY. THERE HAVE BEEN SEVERAL CLOSE CALLS WHEN TURNING AND THE CHANGE IN ANGLE OF THE SUNLIGHT AND THE RESULTING REFLECTION HAS PREVENTED THE DRIVER FROM SEEING OBJECTS IN THE PATH OF THE VEHICLE AS IT TURNS TO THE RIGHT INCLUDING PEDESTRIANS AND CARS ENTERING THE ROADWAY. THE INCIDENT OF CLOSE CALLS WILL INCREASE WITH THE INCREASE IN THE AFFECTED AREA OF THE DASH AND WILL BECOME INCREASINGLY DANGEROUS IF THE AFFECTED AREA SPREADS TO THE DRIVER SIDE OF THE DASH.
Source: NHTSA WEB SITE -
2012 MAZDA MAZDASPEED3- COLUMBUS, OH
END OF 2013, THE VEHICLE BEGAN RANDOMLY POPPING OUT OF 2ND GEAR AND BACK INTO NEUTRAL. DEALER REBUILT TRANS UNDER WARRANTY AND ALL WAS OKAY UNTIL OCTOBER 2014 WHEN THE SAME ISSUE BEGAN AGAIN. DEALER REPLACED TRANS UNDER WARRANTY BUT ADVISED TRANSMISSION WARRANTY WAS NO LONGER VALID. CURRENTLY, JULY 2015, THE SAME ISSUE IS HAPPENING AGAIN. VEHICLE WILL BE IN GEAR THEN OUT OF GEAR CAUSING ME TO BE UNABLE TO ACCELERATE, AND CAUSING A MAJOR ACCIDENT RISK.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- NEW ORLEANS, LA
DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. *TR
Source: NHTSA WEB SITE -
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2012 MAZDA MAZDA3- MIDWAY, FL
MY CAR WAS T-BONE, IT SHOULD NOT HAVE BEEN DRIVEN. MY DAUGHTER WAS MADE TO DRIVE THE DAMAGED CAR HOME INSTEAD OF USING A TOW TRUCK TO TAKE IT TO THE NEAREST BODY SHOP. THE SUSPENSION WAS BENT COMPLETELY INWARDS (DOUGHNUT TIRE WAS USED TO DRIVE THE CAR HOME WITH A BENT SUSPENSION). I WAS TOLD BY THE INSURANCE COMPANY TO DRIVE THE CAR TO THE NEAREST SHOP THEY DO BUSINESS WITH, AND I DID. I ASKED THE SUPERVISOR/ADJUSTER TO TOTAL THE CAR BEFORE EVER SEEING THE INTERNAL DAMAGE. I KNEW THE CAR COULD NOT BE REPAIRED BACK TO THE WAY IT WAS, ALMOST NEW CONDITION. WE WENT BACK AND FORWARD ABOUT TOTALING THE CAR. HE REFUSED TO TOTAL ONLY AFTER PLEADING WITH HIM, HE AGREED TO DO SO. AFTER SEEING THE CAR STRIPPED FROM LID OF TRUNK, TIRES OFF, I SAW THE RIGHT TIRE COMPLETELY BENT INWARD. I WAS TOLD IT WAS SUPPOSED TO BE THAT WAY. I TOLD THE ADJUSTER I DID NOT WANT THE CAR THAT IT IS DESTROYED, AGAIN I ASKED HIM TO TOTAL THE CAR. HE SAID NO, THE CAR COULD BE REPAIRED. I WAS ASSURED BY THE BODY SHOP OWNER THAT HE WOULD REPAIR IT BACK 100%. HE DID NOT. THE SHOP KEPT MY CAR APPROX. 2 MONTHS FROM THE 15 DAYS PROMISED TO BE FIXED. I PICKED UP THE CAR ON 6/24/15. MY DAUGHTER AND I EXAMINED IT AND THE BACK SEAT PULLED AWAY FROM THE BACK AND BASE OF THE SEAT; WOULD NOT STAY LOCKED DOWN. IT PULLED COMPLETELY AWAY FROM THE BACK, OUT, AND UP; TAIL LIGHTS DID NOT WORK; SUSPENSION WAS UNBALANCED, THE CAR PULLED LEFT. THE RIGHT SUSPENSION WAS LOWER ABOUT 5/8" LOWER THAN THE LEFT SUSPENSION; NAIL IN TIRE WHICH MADE THE TIRE SENSOR LIGHT STAY ON; CAR SMELLED OFFER INSIDE; IT WAS NOT WASHED BEFORE GIVEN BACK TO ME; PAINT HAD DRIPPED AND DRIED UP AT THE BASE OF THE CAR WHERE REPAIR WORK HAD BEEN DONE; RIGHT DOOR DID NOT ALIGN; BACK PANEL DID NOT ALIGN; SUSPENSION WAS NOT COATED, LEFT TO RUST OUT; RADIO HAD BEEPING SOUND WHEN CHANGING STATIONS; MY DAUGHTER HAS 13 MONTH OLD WHO RIDES IN THE CAR.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- PALM BEACH GARDENS, FL
THE DASH ON MY 2010 MAZDA 3 HAS BECOME VERY "STICKY" AND SHINY FROM NORMAL EXPOSURE TO THE SUN. I AM LOCATED IN PALM BEACH COUNTY FLORIDA. ADDITIONALLY, THE DASH HAS STARTED TO SPLIT ON THE RIGHT SIDE THAT COVERS THE PASSENGER AIRBAG. I BELIEVE THSE TWO ISSUES POSE A SAFETY HAZARD FROM REDUCED VISIBILITY THRU THE WINDSHIELD DUE TO GLARE AND FROM THE CHANCE THAT THE PASSENGER SIDE AIRBAG COULD DEPLOY UNEXPECTEDLY/INCORRECTLY OR NOT AT ALL IN A CRASH.
Source: NHTSA WEB SITE -
2008 MAZDA CX-9- OCEAN, NJ
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIRE SEPARATED FROM THE AXLE. THE VEHICLE SKIDDED, BUT THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE SUSTAINED LOWER CONTROL ARM, OUTER TIE ROD END, STABILIZER LINK, AXLE, AND DRIVE BELT DAMAGE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MAZDA CX-9- YULEE, FL
UPON STARTING CAR AND PUTTING CAR INTO DRIVE, BRAKES WOULD NOT STOP THE CAR INITIALLY AND HAD TO PUMP THE BRAKES SEVERAL TIMES TO EVENTUALLY KEEP THE CAR FROM ROLLING. WHEN THE BRAKES ARE PRESSED TO THE FLOOR, THERE IS A HIGH PITCHED SQUEALING SOUND AS IF THERE IS A VACUUM LEAK OR SOMETHING. I SUSPECT THAT BASED ON THE OTHER COMPLAINTS AND ARTICLES I HAVE READ THAT THE BRAKE BOOSTER HAS A COMPROMISED SEAL. THIS NEEDS TO BE A RECALL ITEM AND VERY SOON AS MANY PEOPLES' LIVES ARE BEING PUT IN DANGER BECAUSE OF THIS COMMON DEFECT IN THE CX9 FAMILY OF BRAKING SYSTEMS.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- HAMMOND, LA
DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. SPOKE TO MAZDA HQ WITH NO HELP SIMPLY STATING THAT THEY HAD HEARD OF THIS HAPPENING TO OTHER CARS OF THE SAME MAKE AND YEAR BUT SINCE IT ISN'T CAUSING A "SAFETY HAZARD" THEY WILL NOT COVER IT UNDER WARRANTY OR RECALL IT. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR CONSIDERATION! *TR
Source: NHTSA WEB SITE