MAZDA Complaints

HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN IN THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8

THE FRAME OF MY 2003 MAZDA TRIBUTE RUSTED AND BROKE WHILE I WAS DRIVING. THIS VEHICLE SHOULD HAVE LASTED SEVERAL MORE YEARS AND IF THIS HAD HAPPENED WHEN I WAS GOING FASTER, I COULD HAVE BEEN SERIOUSLY INJURED.

I OWN A 2008 MAZDA CR-9 WHOSE LEFT FRONT WHEEL FELL OFF THE AXLE WHILE PULLING INTO DRIVEWAY BACKWARDS (WITH MY CHILD IN THE CAR) WITH FRONT WHEELS TURNED LEFT. IT MADE A LOUD NOISE AND I WAS UNABLE TO MOVE THE CAR OR TURN THE WHEELS. I CALLED FOR A TOW TO VIRGINIA TIRE AND AUTO AND THEY DIAGNOSED THE LEFT BALL JOINT BROKEN WHICH CAUSED THE AXLE TO COME OUT - IRREVERSIBLY DAMAGING BOTH ITEMS SO THEY HAD TO BE COMPLETELY REPLACED FOR $1,131.42!. I KEPT THE DAMAGED LF LOWER CONTROL ARM FOR PROOF AND CAN SEND TWO PICTURES I TOOK. I WANT TO STRESS THAT 5 DAYS EARLIER, I DROVE THE MAZDA TO OCEAN CITY, A THREE HOUR DRIVE. HAD THE BALL JOINT BROKEN DURING HIGHWAY DRIVING - MY WHOLE FAMILY COULD HAVE BEEN KILLED. THIS IS NOT A SITUATION TO BE TAKEN LIGHTLY AND I WOULD LIKE TO HEAR FROM MAZDA (WROTE SEPARATE LETTER) SINCE COMPLAINTS POSTED ON CARCOMPLAINTS.COM INDICATE THAT THERE HAVE BEEN SIX (6) SIMILAR COMPLAINTS MADE SINCE MAY 2015 INDICATING THERE IS AN INVESTIGATION UNDER WAY. THESE COMPLAINTS ALL INDICATE THAT THE SIX OWNERS OF THE 2007-2008 MAZDA CX-9 SAY THE LOWER BALL JOINTS "SEPARATE IN THE FRONT SUSPENSION AND CAUSE THE FRONT WHEEL TO DISLODGE FROM HE CAR". THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) HAS OPENED AN INVESTIGATION INTO REPORTS OF LOWER BALL JOINTS BREAKING (SUSPENSION PROBLEMS). I SINCERELY HOPE THAT MAZDA WILL RECALL ALL THE 54,000 CARS WHICH COULD BE AFFECTED AND COMPENSATE THE OWNERS OF THE VEHICLES WHICH HAD THE WHEEL FALL OFF WHILE THE CAR WAS MOVING. THIS COULD BE A LIFE AND DEATH SITUATION AND NOT TAKEN LIGHTLY. *TR...UPDATED 09/22/15 *BF

TWO WEEKS AGO I BROUGHT IN MY CAR DUE TO NOISE AND STEERING ISSUES. THE RIGHT BALL JOINT WAS FOUND TO BE VERY LOOSE AND ABOUT TO FAIL, SO IT WAS REPLACED. THE MECHANIC LOOKED AT THE LEFT BALL JOINT AND DETERMINED IT WAS TIGHT AND THEREFORE DID NOT RECOMMEND REPLACEMENT. YESTERDAY, WHILE DRIVING, THE LEFT BALL JOINT FAILED. MY TIRE GOT WRACKED AND LOCKED-UP SENDING ME INTO A SKID. I HAD TO BE TOWED. THE AXLE BROKE, PLUS THE SWAY BAR, STRUT AND CONTROL ARM ALL NEED TO BE REPLACED, BETWEEN THE TWO REPAIRS, THE COST IS QUITE HIGH. THIS COULD HAVE BEEN DEADLY AT HIGH SPEEDS.

I BOUGHT MY CAR NEW AT THE END OF 2009 IN TEXAS. WITHIN THE LAST YEAR OF OWNERSHIP, MY DASHBOARD HAS GOTTEN STICKY AND VERY SHINY. WITH DAYTIME DRIVING, THE SUN GLARES ON MY DASH AND PREVENTS ME FROM BEING ABLE TO SEE DIRECTLY IN FRONT OF ME. IT IS AN UNMANAGEABLE CONDITION; IT IS DANGEROUS TO DRIVE WITH IMPAIRED ROAD VISION. IT IS TOTALLY UNACCEPTABLE, AND I NO LONGER DRIVE AT CERTAIN TIMES OF THE DAY TO AVOID BEING IN AN ACCIDENT. I AM AWARE THAT THIS IS A WIDESPREAD PROBLEM FOR 2010 MAZDA 3 VEHICLES LIKE MINE. PLEASE RECTIFY THIS OBVIOUSLY DANGEROUS DEFECT WITH THE MANUFACTURER AND PROVIDE ME WITH A CORRECTION. YOUR TIMELY RESPONSE WOULD BE MUCH APPRECIATED. THANK YOU......UPDATED 12/03/15 *BF UPDATED 11/22/2017*CN

FOR IT HAVING SO FEW MILES 60K AND HAVING BEEN SERVICED WITH SYNTHETIC TRANSMISSION OIL, THIS CAR SHIFT HARD FROM FIRST AND SECOND AT REGULAR TEMPERATURE. ON COLD STARTS CAR SHIFT HARDER AND AT TIMES TURNS OFF OR LOSSES POWER.

TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING AND ALL OF A SUDDEN MY CAR BEGAN TO SLOW DOWN AND NOT GO FOWARD AND HESITATED TO GO BACKWARDS. I HAD TO HAVE IT TOWED TO SHOP. THE SHOP MACHANIC INFORMED ME THAT THE TRANSMISSION WAS BUILT WITHOUT A PRESSURE RELEASE VALVE,AND THAT IS WHAT CAUSE IT TO MALFUNCTION. AND I WOULD LIKE TO KNOW WHY YOU DON'T HAVE TRANSMISSION IN DROPDOWN BOX OF AFFECTED PARTS. MA 10/5 UPDATED 11/16/2017*CN

1. WARNING ILLUMINATOR LIGHT ON INDICATING DRIVER/PASSENGER AIRBAGS MAY REQUIRE REPAIR AND/OR IMMEDIATE ATTENTION. 2. REAR TAIL LIGHT: BULB HAS BECOME SO HOT THE BULB IS LITERALLY BURNING THROUGH THE RED CASING OF THE BREAK LIGHT - CONDENSATION OR WIRING IS CAUSING THE BULB TO OVERHEAT.

ON 06 JUNE 2015 AT APPROXIMATELY 1400 MY WIFE WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION AT APPROXIMATELY 15 MPH. NEAR THE END OF THE TURN THE FRONT PASSENGER WHEEL BROKE LOOSE TURNING NEARLY 90 DEGREES TO THE RIGHT AND JAMMED ITSELF INTO THE REAR OF THE FENDER WELL. THE CAR WAS IMMEDIATELY IMMOBILIZED AND CAME TO AN ABRUPT HALT IN THE MIDDLE OF THE INTERSECTION. LOOKING AT THE DAMAGE IT WAS OBVIOUS THAT THE LOWER BALL JOINT HAD FAILED AND BROKE COMPLETELY FREE. THIS CAUSED THE WHEEL TO TURN NEARLY 90 DEGREES TO THE RIGHT WHICH SUBSEQUENTLY RIPPED OUT THE CV AXLE FROM THE TRANSMISSION. HAD THIS OCCURRED AT HIGHWAY SPEEDS THE RESULTS COULD HAVE BEEN DEADLY. THE VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY WHERE THE CONTROL ARM/BALL JOINT ASSEMBLY, THE CV SHAFT, AND SWAY BAR LINK WAS REPLACED. THERE IS ALSO FENDER WELL AND BODY DAMAGE THAT WILL HAVE TO BE REPAIRED. ON 10 JULY 2015, I NOTICED AN UNUSUAL INSTABILITY WHILE NEGOTIATING WIDE TURNS ON THE HIGHWAY. IT FELT AS IF THE VEHICLE HAD A WHEEL LOOSE. WHILE TURNING TO THE RIGHT, THE VEHICLE WOULD ABRUPTLY TURN EVEN SHARPER TO RIGHT ALMOST CAUSING AN UNINTENTIONAL LANE CHANGE. AFTER COMING OUT OF THE TURN I COULD FEEL THE VEHICLE SUDDENLY CORRECT ITSELF. ONCE I ARRIVED AT MY RESIDENCE I JACKED UP THE FRONT END OF THE VEHICLE TO INSPECT THE FRONT WHEELS. THE FRONT PASSENGER WHEEL SEEMED NORMAL (WAS REPAIRED IN JUNE 2015 AS MENTIONED ABOVE). MUCH TO MY DISMAY WHEN INSPECTING THE FRONT DRIVER SIDE WHEEL, I DISCOVERED THAT THE BALL JOINT ON THIS SIDE IS NOW BROKE. IT IS NOT SEPARATED, BUT IS CLEARLY BROKEN AS EVIDENCED BY THE EXCESSIVE MOVEMENT AND CLUNKING NOISE WHEN MOVING THE WHEEL FROM SIDE TO SIDE AS IT IS SUSPENDED ABOVE THE GROUND FROM THE CAR BEING ON A JACK. I WILL BE HAVING THIS REPAIRED THIS WEEK ONCE PARTS ARRIVE FROM THE LOCAL MAZDA DEALER. BOTTOM LINE: I NO LONGER FEEL SAFE IN THIS VEHICLE.