MAZDA Complaints

ON 7/23/15, MY KEY FOB WOULDN'T WORK UNLESS I PRESS IT UP AGAINST THE START/STOP BUTTON, THIS HAS HAPPENED A FEW TIME AND I'M NOT TOO WORRIED ABOUT IT. THE ODD THING WAS AFTER IT STARTED AND STILL IN PARK, THE VEHICLE AUTO LOCKED THE DOORS. I DIDN'T THINK TOO MUCH OF IT, I BACKED OUT OF MY DRIVEWAY AS NORMAL AND WENT TO UNLOCK THE DOOR FOR MY WIFE. THE DOOR UNLOCK FUNCTION DIDN'T WORK, IT DIDN'T RESPOND TO MY KEY FOB WITHIN THE VEHICLE OR MY WIFE'S FOB OUTSIDE OF THE VEHICLE. I DECIDED TO PUT THE VEHICLE IN PARK TO SEE IF IT WORK THEN, STILL NO RESPOND TO ALL THREE (DOOR PANEL BUTTON, INSIDE FOB OR OUTSIDE FOB). ONLY AFTER TURNING THE VEHICLE OFF AND BACK ON DID THE LOCK WORK CORRECTLY. I REPORTED IT TO THE DEALER THIS MORNING, AND WAS TOLD THEY HAVE NO IDEA WHAT COULD HAVE CAUSED THIS ISSUE. I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO AND ADDRESSED.

WHEN LOOKING AT MY VEHICLE, I NOTICED GREASE STREAKS DRIPPING FROM A LINE ON MY ALLOY WHEEL. AFTER CLEANING THE GREASE OFF, WE NOTICED A CRACK COMPLETELY THROUGH THE SPOKES ON MY RIM. THIS IS THE SECOND TIME THIS HAS OCCURRED TO MY VEHICLE SINCE WE BOUGHT IT BUT I WAS TOLD THERE IS NOT A PATTERN OF DEFECTS. I WAS TOLD ON BOTH OCCASIONS, AT MAZDA DEALER SERVICE DEPARTMENTS, MY VEHICLE WAS UNSAFE TO DRIVE. MAZDA USA TOLD ME NO PATTERN OF INCIDENTS HAVE OCCURRED AND ITS NOT A SAFETY ISSUE ON THEIR END ALTHOUGH THEIR SERVICE DEPARTMENTS SAY OTHERWISE.

7/26/15 6:15 PM I WENT TO A FAMILY FRIEND'S HOUSE. I PULLED UP INTO HIS MAIN DRIVEWAY, TURNED TO THE LEFT TO A DIRT DRIVE WAY IT HAD ABOUT A 3% GRADE INCLINE. I PULLED MY E BREAK, PUT INTO 1ST GEAR AND TURNED OFF MY CAR AND GOT OUT, GOT MY DAUGHTER OUT OF THE CAR AND WALKED UP TO THE HOUSE WITH MY WIFE AND DAUGHTER. WITH THE INTENT TO ONLY STAY AT OUR FRIENDS HOUSE FOR ABOUT 15 MINS. WE WERE OUTSIDE CHATTING AT OUR FRIENDS HOUSE ABOUT 15 MINS AND LOOKING TO HEAD OUT WHEN MY WIFE YELLS FOR MY ATTENTION! I TURN AROUND AND SEE MY CAR ROLLING BACKWARDS TOWARDS THE MAIN DRIVEWAY AND DOWN INTO A RAVINE ABOUT 20 FT DOWN. OF COURSE THIS IS A HUGE SHOCK TO MY LIFE! WE ARE VERY LUCKY THAT MY DAUGHTER OR DOG WAS NOT WAITING IN THE CAR, AS WE WERE ONLY PICKING UP AN ITEM FROM OUR FRIENDS HOUSE. THE ISSUE I HAVE IS, WHY DID THE VEHICLE ROLL BACKWARDS WHILE IN GEAR AND WITH THE E BREAK PULLED. THE VEHICLE SHOULD NOT HAVE MOVED. I NEED TO KNOW IF THERE IS ANOTHER EVENT THAT THIS HAS HAPPENED, AND I NEED TO HAVE ALL THE FACTORY RECALLS AND DEFICIENCIES WITH THE E BREAK. THIS WAS A VERY SCARY MOMENT, AND I AM STILL IN SHOCK WITH THIS SITUATION THAT SHOULD NOT HAVE HAPPENED.

TL* THE CONTACT OWNS A 2004 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERE CORROSION AND THE DOOR FRAME WAS STARTING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT PORTIONS OF THE VEHICLE COULD BE REPAIRED; HOWEVER, THE CORROSION WAS IN AREAS THAT WERE BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY DASHBOARD IS MELTING. WHEN I RUB MY FINGER ON IT BLACK RESIDUE EASILY COMES OFF. IF YOU PRESS DOWN WITH YOUR FINGER IT IS VERY EASY TO TAKE CHUNKS OFF WITH YOUR NAIL. THE GOOEY DASHBOARD IS SHINY WHICH EMITS A REFLECTION ON THE WINDSHIELD WHICH THEN IN TURN IMPAIRS MY VISION. THIS CAN BE VERY DANGEROUS AS ONE DRIVES. WHEN ONE GOES INTO THE CAR IT EMITS AN ODOR SIMILAR TO A PLASTIC FORK THAT HAS BEEN LEFT IN A DISHWASHER. INHALING TOXINS IS NOT SOMETHING I WANT AS PART OF MY DAILY LIFE.

THE PLASTIC DASHBOARD PANEL HAS MELTED AND NOW HAS A STICKY TEXTURE. IT IS ALSO HIGHLY REFLECTIVE, CAUSING DANGEROUS GLARE ON THE WINDSHIELD WHEN DRIVING.

RIGHT REAR SHOCK HAS BROKEN THROUGH WHEEL PANEL AND CAN BE SEEN FROM THE TRUNK AREA. LEFT REAR SIDE HAS STRESS FRACTURES AND I ASSUME WILL ALSO BREAK THROUGH EVENTUALLY. TOOK CAR TO BODY SHOP AND WAS TOLD THAT THE WHEEL PANEL HAS RUSTED THROUGH AND THAT IT WOULD BE TOO EXPENSIVE TO FIX BECAUSE TO PROPERLY FIX THE CAR ONE WOULD HAVE TO REPLACE THE WHEEL PANEL AND ANY OTHER METAL AREA ON BOTH SIDES OF THE CAR THAT IS RUSTED. IS NHTSA WILLING TO TAKE THE CAR TO TEST THE UNDERCOATING AND METAL TO DETERMINE IF THEY MEET PROPER STANDARDS? I WENT ONLINE AND HAVE SEEN THAT THIS SAME PROBLEM WITH OTHER MADZA TRIBUTES AND EVEN FORD ESCAPES. CAN YOU HELP?

A COUPLE MONTHS AGO I HEARD A CLICK WHILE DRIVING MY CAR AND AFTER HEARING THAT CLICK I NOTICED THAT MY DRIVERS CAR SEAT TITLED A LITTLE. YESTERDAY AFTER LOADING MY CAR I HEARD ANOTHER CLICK AND NOW BOTH FRONT WELDS ATTACHING MY DRIVERS SEAT TO THE FLOOR BOARD HAVE BROKEN OFF LEAVING MY DRIVERS CAR SEAT COMPLETELY UNATTACHED AT THE FRONT. MY CAR IS NOW EXTREMELY UNSAFE AND BASICALLY A ROCKING CHAIR. AFTER CALLING BOTH THE DEALERSHIP I PURCHASED MY CAR FROM AND THE MAZDA DEALERSHIP THEY BOTH TURNED ME AWAY TELLING ME IT WASN'T SOMETHING THAT THEY WOULD LOOK AT. THIS IS AN EXTREME DANGER AND AFTER DOING MY RESEARCH ON THE INTERNET IT SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS. THIS NEEDS TO BE RECALLED.

ON 24 JULY 2015, WHILE DRIVING HOME FROM WORK, THE DRIVER IN FRONT OF ME EXECUTED AN EMERGENCY BRAKING TO AVOID A COLLISION WHICH CAUSED ME TO DO THE SAME. FROM THE MOMENT I TRIED TO ACTUATE THE BRAKE PEDAL, IT FELT AS IF THE PEDAL WAS IN THE FLOOR AND IMMOVABLE. LITTLE, IF ANY, BRAKE FORCE WAS APPLIED AND REQUIRED BOTH FEET WITH ALL THE POWER OF MY LEGS TO GET EVEN A SMALL AMOUNT OF BRAKING. I HAD TO IMMEDIATELY DIVE INTO THE MEDIAN AT SPEEDS OF 60-65 MPH TO AVOID HITTING THE CAR IN FRONT OF ME. THIS CAUSED TWO TIRES TO HAVE TO BE REPLACED. WHEN I LEFT MY PARKING GARAGE AND ALL THE WAY TO THE FREEWAY, BRAKING WAS NORMAL. NO DASH LIGHTS WERE ACTIVE NOR ARE THEY NOW. THE ISSUE PERSISTS NOW AND DRIVING THE VEHICLE IS NOT AN OPTION.

08 MAZDA CX-9 MAKING LOUD NOISE UNDERNEATH VEHICLE. MADE A RIGHT TURN(5MPH) IN RESIDENTIAL AREA. WHILE MAKING THE TURN THE LEFT SIDE SUSPENSION/STEERING CAME APART CAUSING VEHICLE TO COME TO A SUDDEN STOP. VEHICLE WAS TOWED AND LATER REPAIRED AT A FIRESTONE AUTO CARE. VEHICLE NEEDED REPAIRS TO CONTROL ARM ASSEMBLY(REMOVE-REPLACE F CONTROL ARM/LOWER ONE SIDE).. LEFT NEW CV COMPLETE ASSEMBLY(REMOVE/INSTALL F AXLE SHAFT ASSEMBLY-LEFT). SWAY BAR LINK(REMOVE/REPLACE F STABILIZER BAR CONTROL LINK-BOTH). REPLACE FRONT SHOCK/STRUT ASSEMLY-BOTH SIDES. SUDDEN STOP ALSO CAUSED DAMAGE TO LEFT FRONT TIRE THAT HAD TO BE REPLACED. TOTAL AMOUNT OF REPAIRS $1,756.96. PROVIDING THIS INFORMATION AFTER READING ON INTERNET THAT NHTSA WAS INVESTIGATING SIMILAR COMPLAINTS INVOLVING THIS VEHICLE AND FRONT END PROBLEMS.