MAZDA Complaints

I HAVE BEEN WAITING FOR A REPLACEMENT DRIVER AIR BAG SINCE JUNE OF 2014. I RECEIVED A LETTER FROM MAZDA IN FEBRUARY OF 2015 THAT STATED I WOULD BE NOTIFIED WHEN A PART IS AVAILABLE. I CONTACTED A MAZDA DEALERSHIP IN JUNE OF 2015 TO INQUIRE ABOUT THE AIRBAG AND WAS TOLD I NEED TO WAIT UNTIL THEY ARE AVAILABLE. IT'S BEEN A YEAR AND I DO NOT FEEL SAFE DRIVING THE VEHICLE. IS THERE ANY ACTION THAT CAN BE TAKEN TO HAVE THIS EXPEDITED OR FINANCIAL COMPENSATION FOR THE LOSS OF A VEHICLE?

I WAS CLEANING MY CAR AND FOUND THAT THE PASSENGER SIDE DASHBOARD WAS SORT OF MELTING. LINT FROM MY TOWEL WAS STICKING TO IT. I THOUGHT IT MIGHT SOMEHOW HAVE SOMETHING ON IT, SO I KEPT SCRUBBING, AND THE PROBLEM GOT WORSE. I TRIED CLEANING IT ON A CLOUDY, COOL DAY, BUT THE LINT WAS STILL STUCK, NOT COMING OFF!

WHILE ACCELERATING ON 2 OCCASIONS IN PAST 2 MONTHS, THE ENGINE WILL LOSE POWER WITHOUT WARNING. IT IS STILL RUNNING BUT WILL NOT GO FASTER THAN ABOUT 10 MILES AN HOUR. THE FIRST TIME OCCURED WHILE PULLING OUT ON A ROAD AND ALMOST CAUSED A COLLISION AND THE SECOND TIME WAS ON A BUSY INTERSTATE WHILE PASSING A VEHICLE AND HAD TO COAST TO THE SIDE OF THE ROAD. THE ENGINE LIGHT FLASHES AND THE STABILITY CONTROL LIGHT COMES ON. IT WILL WORK NORMALLY AFTER RESTARTING THE ENGINE AND IT CLEARS THE LIGHTS. I HAD IT LOOKED AT BY A MAZDA DEALERSHIP THE FIRST TIME AND THEY SAID IT WAS A CRACKED SPARK PLUG AND REPLACED IT. HOWEVER, THE PROBLEM JUST HAPPENED AGAIN.. PLEASE INVESTIGATE AS THIS IS A SIGNIFICANT SAFETY CONCERN!

THE DASHBOARD IS CRACKING ON THE PASSENGER SIDE AND MELTING ON THE DRIVERS SIDE.

BOUGHT 4 NEW TIRES ON 3/23/12. THREE OF THESE TIRES DEVELOPED BUBBLES AND HAD TO BE REPLACED.

TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!

TPMS VALVE STEM BROKE WHILE WE WERE SERVICING A VEHICLE. ..UPDATED 10/02/15*BF UPDATED 12/28/2015*JS

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE EXPLODED. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TPMS SENSOR WAS CORRODED AND THE NUT WAS FRACTURED. THE TIRE WAS REPLACED AND THE SENSOR WAS REPLACED WITH REGULAR VALVE STEMS. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS MELTING, WHICH CAUSED A GLARE FROM THE SUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN

TL* THE CONTACT OWNS A 2011 MAZDA CX-9. ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE WHILE IT WAS IDLING. THE AIR BAGS FAILED TO DEPLOY AND BOTH FRONT PASSENGER SEAT BELTS DID NOT RETRACT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTOBODY SHOP FOR REPAIR; HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 104,585.

WE WERE COMING HOME FROM OUR SON'S BASEBALL GAME WHEN THIS INCIDENT OCCURRED. THERE WERE 2 ADULTS AND 3 CHILDREN IN THE CAR AT THE TIME OF INCIDENT. WE WERE TRAVELING IN THE MIDDLE LANE OF A 3 LANE HIGHWAY AND WERE GOING ABOUT 65 MPH, WHICH IS THE SPEED LIMIT ON THIS HIGHWAY. OUT OF NOWHERE, THERE WAS A VERY LOUD "POP" SOUND AND YOU COULD FEEL THE CAR SHIFT A LITTLE BIT. I WAS NOT ABLE TO CONTROL THE VEHICLE AT ALL. I PUT MY FOOT ON BRAKE LIGHTLY TO TRY AND BRING THE CAR TO A STOP WITHOUT SLAMMING THE BRAKES SINCE WE WERE ON HIGHWAY. THE CAR BRIEFLY JERKED TO THE LEFT AND THEN DRIFTED TO THE RIGHT. IT CONTINUED TO DRIFT TO THE RIGHT AND I WAS ABLE TO BRING TO A COMPLETE STOP ABOUT 2-3 FEET FROM THE EDGE OF HIGHWAY INSIDE LANE. THE WEATHER WAS CLEAR AND IT WAS JUST STARTING TO GET DARK. THERE WERE PLENTY OF OTHER VEHICLES TRAVELING ON HIGHWAY AT THE TIME, BUT THIS HAPPENED AT JUST THE RIGHT TIME WHEN THERE WERE NO OTHER VEHICLES TO THE LEFT OR RIGHT OF US. IF IT WOULD HAVE HAPPENED 15 SECONDS EARLIER OR LATER, IT WOULD HAVE BEEN IMPOSSIBLE TO AVOID HITTING ANOTHER VEHICLE BECAUSE I WAS UNABLE TO CONTROL WHERE THE CAR WAS GOING. IT WAS DEFINITELY A VERY SCARY SITUATION AND WE FEEL EXTREMELY LUCKY. SINCE THE CAR WAS UNDRIVEABLE, I HAD TO CALL AAA TO COME GET VEHICLE AND TAKE TO LOCAL AUTO SHOP. THEY TOLD ME THE BALL JOINT COMPLETELY SNAPPED/SEPARATED AND I WOULD NEED NEW TIE RODS, BALL JOINT, CONTROL ARM, AXLE, QUICK STRUT AND TIRE ON FRONT DRIVER SIDE. THIS WAS THE SECOND TIME THIS HAPPENED WITHIN 5 MONTH PERIOD. THE SAME THING HAPPENED TO FRONT PASSENGER SIDE 5 MONTHS EARLIER AT LOW SPEED IN A PARKING LOT. WE HAD REPAIRED AND THEN IT HAPPENED AGAIN TO THE OTHER SIDE IN THIS SITUATION, WHICH WAS MUCH MORE DANGEROUS SITUATION. IN BOTH CASES, THE BALL JOINT COMPLETELY SEPARATED.