MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2005 MAZDA TRIBUTE- NORTH RIDGEVILLE, OH
WAS DRIVING AND HEARD A LOUD THUD IN THE BACKSEAT PASSENGER WHEEL WELL. I DROVE LESS THAN A MILE HOME AND SAW THAT THE WHEEL WELL HAD DISINTEGRATED COMPLETELY ABOVE THE TIRE FORCING THE SHOCK INTO THE BODY OF THE CAR.
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- LAWRENCEVILLE, GA
TURNING INTO INTERSTATE ENTRANCE RAMP, VEHICLE ACCELERATED NORMALLY UP TO ABOUT 40 MPH, THEN LOST ALL POWER EVEN THOUGH ENGINE RACED. SWITCHED AUTO TRANS TO MANUAL MODE AND DISPLAY WAS BLANK WHERE IT SHOULD HAVE SHOWN CURRENT GEAR. COASTED ONTO SHOULDER AND SHUT OFF IGNITION. .... AFTER A FEW MINUTES, STARTED ENGINE AND ISSUE HAS NOT RECURRED.HAD NOTED A SMELL AS OF BURNING PLASTIC FOR SEVERAL MILES PRIOR TO THIS INCIDENT... FOLLOWING DAY, DEALER FOUND "WHAT LOOKED LIKE CARPET DEBRIS WRAPPED AROUND SPEED SENSORS" AND REMOVED IT. THEY FOUND NO OTHER PROBLEM......CURRENT MILEAGE IS 14,590 AND PROBLEM HAS NOT RECURRED....UPDATED 08/12/15 *BF UPDATED 12/23/2015 *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- PENSACOLA, GU
WHILE PREPARING TO DRIVE MY 2010 MAZDA 3, I GOT IN TO ADJUST THE DRIVERS SEAT. AS I WAS ADJUSTING I HEARD A LOUD POP FROM THE FRONT LEFT SIDE OF THE DRIVERS SEAT. I GOT OUT OF THE CAR AND REALIZED THE SEAT HAD A LOT OF PLAY IN IT. I TOOK THE SEAT OUT TO FIND OUT WHAT THE PROBLEM WAS, I NOTICED THAT THE WELD POINT THAT SECURED THE SEAT TO THE CROSS BAR UNDER THE SEAT, SHEARED OFF CLEANLY, POINTING TO A BAD WELD. THIS IS DEFINITELY A SAFETY HAZARD AND I WOULD LIKE TO BE ABLE TO PREVENT ANY FUTURE ACCIDENTS OR WORSE. BASED ON THE WELD POINTS ON THE PASSENGER SEAT AND THE RIGHT SIDE OF THE DRIVERS SEAT, I CAN'T IMAGINE THAT THIS PART WOULD HAVE EVER FAILED, BUT IT HAS AND ON NUMEROUS MAZDA 3 MODELS. THERE ARE AT LEAST 25 COMPLAINTS ON THIS SITE ALONE. CAN SOMEONE DO SOMETHING ABOUT THIS? $700 TO FIX IS OUTRAGEOUS AND THAT "ESTIMATE" WAS FROM 3 DIFFERENT LOCATIONS.
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- MONROVIA, CA
TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- ORLANDO, FL
THE DASHBOARD, PARTICULARLY THE PART OVER THE STEERING WHEEL IS MELTING. IT IS STICKY AND SHINY, AND IT CREATES A HORRIBLE GLARE ON THE WINDSHIELD AT CERTAIN TIMES OF THE DAY.
Source: NHTSA WEB SITE -
-
2007 MAZDA CX-9- CHANNAHON, IL
YESTERDAY (6/21/15) AT APPROXIMATELY 630PM; MY WIFE WAS DRIVING OUR 2007 MAZDA CX9 GRAND TOURING (AWD). AS SHE WAS PULLING OUT OF A SUBDIVISION AT APPROXIMATELY 10MPH, SHE HEARD A LOUD BANG AND THEN IMMEDIATELY LOST CONTROL OF THE VEHICLE. THERE WAS NO OTHER TRAFFIC IN THE VICINITY AND SHE WAS ABLE TO MAINTAIN CONTROL AND GET STOPPED. THE RIGHT FRONT PASSENGER WHEEL AT BROKEN FREE OF THE SUSPENSION AND STEERING MECHANISM. ACCORDING TO THE REPAIR SHOP THE LOWER BALL JOINT BROKE, PUSHED OUT AND BROKE THE AXLE SHAFT. ALSO THE FORCE OF THE SHIFTING WHEEL/TIRE PUSHED THE RIGHT QUARTER-PANEL INTO THE RIGHT PASSENGER DOOR, MAKING THE DOOR INOPERABLE. I'VE HEARD OF OTHERS WITH THIS SAME INCIDENT WITH THE CX9. FORTUNATELY THIS OCCURRED AT LOW SPEED, WITH NO OTHER TRAFFIC OR PEDESTRIANS IN THE AREA.
Source: NHTSA WEB SITE -
2011 MAZDA CX-9- SOUTH JORDAN, UT
BRAKE PEDAL IS VERY HARD TO PUSH IN. TRIED TO STOP AT A LIGHT AND THE BRAKES WOULDN'T STOP THE CAR, LUCKILY THERE WAS'T SOMEONE IN FRONT OF ME. BRAKES FEEL LIKE I AM PUSHING AGAINST A WALL, ALSO CAN HEAR A HISSING OR LEAKING SOUND WHEN I TRY TO PUSH THE BRAKES.
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- SARASOTA, FL
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. AS A RESULT, THE SUN CAUSED A GLARE WHICH IMPAIRED THE CONTACT'S VISION. THERE WAS ALSO A STICKY SUBSTANCE PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE'S ALARM ACTIVATED RANDOMLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO CLOSE AND THE DOOR LATCH WAS REPLACED. THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR LATCH WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V425000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA6- PITTSBURGH, PA
HEADLIGHTS WENT OUT, MARCH 2014 - 20,662 MILES; SEPTEMBER 2014 - 36,107 MILES - OCTOBER 2014 - 36,669; FEBRUARY 2015 - 47,153; MARCH 2015 - 48236 MILES; JUNE 2015 - 60,089; LOW BEAMS IN ALL INCIDENTS.
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- CLEVELAND HEIGHTS, OH
I AM THE SECOND OWNER OF THIS VEHICLE. ITS A 2010. I WENT TO THE DEALERSHIP TO SEE WHY I WAS HEARING NOISES WHEN I DRIVE AND WAS ADVISED THE WHEEL BEARINGS WHERE LOOSE. HOW IS THAT POSSIBLE? THIS VEHICLE IS NOT EVEN 5 YEARS OLD. PER MY RESEACH, THESE THINGS AT SUPPOSED TO LOSE FOR THE LIFE OF THE VEHICLE. ITS ONLY BEEN 5 YEARS. HOW IS THIS POSSIBLE?
Source: NHTSA WEB SITE