MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING IN WARM WEATHER CONDITIONS, THE DASHBOARD CHANGED FROM MATTE TO GLOSSY. AS A RESULT, THE DASHBOARD MELTED AND CAUSED A GLARE THAT OBSTRUCTED THE VIEW OUT OF THE FRONT WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I WAS PULLING INTO A DRIVEWAY AND MY MAZDA CX 9 CAME TO A SUDDEN STOP. WHEN I GOT OUT OF THE CAR I REALIZED THAT THE SUSPENSION BROKE AND THE FRONT DRIVERS SIDE WHEEL WAS NO LONGER ATTACHED TO THE BEARING. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED...UPDATED 08-12-15*BF THE CONSUMER STATED THE PART WAS REPLACED. UPDATED 08/25/15*JB

UPON ACCELERATING FROM A FULL STOP, THE LEFT-FRONT MOUNTING BRACKET OF THE DRIVER'S SEAT BROKE AT THE WELD POINT. THIS RESULTED IN INSTABILITY AND SIGNIFICANT ROCKING IN THE DRIVER'S SEAT WHEN ACCELERATING, BRAKING, AND TURNING. THE SEAT INSTABILITY COULD SIGNIFICANTLY IMPACT THE SAFETY OF THE DRIVER DURING AN ACCIDENT, RENDERING SAFETY MECHANISMS SUCH AS THE SEAT BELT AND AIRBAGS INEFFECTIVE. AS THE MOUNT BROKE UNDER NORMAL SEAT USAGE AND DRIVING CONDITIONS WITH NO PREVIOUS VEHICLE ACCIDENTS, I AM DOUBTFUL WHETHER THE MOUNTING BRACKET IS SUFFICIENT TO WITHSTAND THE IMPACT OF A CRASH.

2015 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONING CONDENSER ISSUES. *SMD THE CONSUMER WAS INFORMED THE AIR CONDENSER HAD BEEN HIT BY A STONE, CAUSED A HOLE TO FORM WHICH RESULTED IN FREON LEAKING OUT. *JB

....TOYOTA AND OTHER COMPANIES HAVE TAKEN ETHICAL ACTION TO RECOGNIZE THIS FACTORY/PRODUCT DEFECT AND ARE RESPONDING PROFESSIONALLY TO THEIR CUSTOMERS. MAZDA CONTINUES TO IGNORE THE COMPLAINTS AND HAS TAKEN NO RECALL,ETC ACTION. WHY HASN'T THE NHTSA EXPLOITED MAZDA'S GREED AND LACK OF CUSTOMER SUPPORT VIA THE NEWS AND INTERNET? MAZDA SPENDS MILLIONS ON ADVERTISING..........BUT DOESN'T WON'T TO ADDRESS THIS SAFETY ISSUE! JF...............A MAZDA CUSTOMER OF 30 YEARS THAT IS VERY DISAPPOINTED IN MAZDA!

I HEARD A LOUD NOISE AS I TURNED LEFT INTO A DRIVEWAY AND CAME TO A STOP. THE CAR WOULDN'T MOVE FORWARD OR BACKWARD. WHEN I GOT OUT TO INSPECT, I FOUND THAT THE LEFT FRONT TIRE HAD DISENGAGED. THE CAR WAS TOWED TO A NON-DEALER SERVICE FACILITY, WHICH DETERMINED THAT THE LEFT FRONT BALL JOINT HAD BROKEN. THE BALL JOINT, AXLE AND SWAY BAR LINK WERE REPLACED. THE NEXT WEEK, I RETURNED THE CAR TO THE SERVICE FACILITY, AND THEY DETERMINED THAT THE SAME REPAIRS WERE NEEDED ON THE RIGHT FRONT, AS WELL AS REPLACEMENT OF THE TIE ROD ENDS ON THE LEFT FRONT. ABOUT A MONTH AFTER THESE REPAIRS, I TOOK MY CAR TO MY LOCAL MAZDA DEALER FOR A FULL ("USED CAR") INSPECTION. I MENTIONED THE REPAIRS I'D HAD DONE, AND THEY SAID THEY WEREN'T AWARE OF ANY PROBLEMS WITH BALL JOINTS ON CX-9S. I HAD BEEN TRAVELING ON THE FREEWAY (70 MPH) NOT FIVE MINUTES BEFORE THE BALL JOINT BROKE. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF IT HAD BROKEN AT THAT SPEED.

DASH HAS GLARE FROM ON THE TOP THAT CAUSES SAFETY ISSUES. DASH HAS AREAS THAT ARE MELTING AND CAUSE GLARE FROM THE SUN THAT PREVENTS SAFE DRIVING. MAZDA NEEDS TO REPLACE DASH JUST LIKE TOYOTA IS DOING ON EVEN OLDER CARS. MAZDA CHOOSE INFERIORS PARTS AND NOT OWNERS HAVE A SAFETY ISSUE; MAZDA STEP-UP AND REPLACE THE DASH ON MAZDA 3.

TURNING INTO A PARKING LOT ON 17 JUNE 2015, MY 2005 MAZDA TRIBUTE SUDDENLY GAVE A LOUD THUMP, A TIRE SCREECH, AND STOPPED. THE CAR WOULD NOT MOVE UNDER ITS OWN POWER, AS THE RIGHT FRONT WHEEL WAS POINTED IN A DIFFERENT DIRECTION THAN THE LEFT ONE, AND IT WAS CLEAR THE DRIVE SHAFT HAD BEEN PULLED OUT OF THE TRANSAXLE, AS THE WHEEL WAS TOO FAR OUT AND ALMOST BACK AGAINST THE WHEEL WELL. UPON INSPECTION AT A REPAIR SHOP, IT WAS CLEAR THE RIGHT FRONT SUBFRAME HAD RUSTED THROUGH, CAUSING THE LOWER ARM TO DETACH FROM THE CHASSIS. RESEARCH INDICATED THAT THIS PROBLEM HAD BEEN THE SUBJECT OF A RECALL OF PREVIOUS MODEL YEARS. IT SEEMS THAT THE RUST-THROUGH PROBLEM WITH THIS ASSEMBLY IS STILL A PROBLEM. THIS IS GOING COST A LOT TO FIX. NOT HAPPY. UPDATED 09/03/15*LJ

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, THE CONTACT HEARD A LOUD POP AND THE FRONT PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE LOWER BALL JOINT FRACTURED AND NEEDED TO BE REPLACED AND THE AXLE FRACTURED AND LODGED INTO THE ENGINE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V315000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.