MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING 10 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT AND HEARD A LOUD BANGING SOUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FRACTURED BALL JOINT AND AXLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

WENT TO DEALERSHIP FOR AN OIL CHANGE AND THEY STATED THAT WE NEEDED TO REPLACE OUR LOWER BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND SWAY BAR LINKS BECAUSE NHTSB HAS BEEN RECEIVING COMPLAINTS ABOUT 2008 MAZDA CX-9S CRASHING DUE TO THESE ITEMS FAILING. THE DEALERSHIP BROUGHT IT OUR ATTENTION THAT DUE TO SAFETY CONCERNS, WE NEEDED THOSE ITEMS REPLACED. THEY SCARED US TO DEATH. WE SPEND $1,125 TO REPLACE THE ITEMS. I NOW HAVE DONE RESEARCH AND IT APPEARS THEY WERE CORRECT, THERE HAVE BEEN CATASTROPHIC CASES WHERE THE CARS CRASHED DUE TO THE SUSPENSION PARTS FAILING. I SURE HOPE THAT NHTSB MOVES FORWARD AND MAKES MAZDA PERFORM A RECALL. HOPEFULLY I CAN GET MY MONEY BACK FROM PAYING FOR THIS SERVICE. MY VEHICLE ONLY HAS 75K MILES ON IT...UPDATED 08/20/15 *BF UPDATED 12/10/15 *JS

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE BALL JOINT DETACHED FROM THE VEHICLE AND THE STEERING WHEEL TURNED 360 DEGREES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE BALL JOINT SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE DRIVING 55 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000. THE VIN WAS INVALID.

WHILE DRIVING WENT TO MAKE RIGHT TURN TO HAVE CAR SERVICED FOR UNKNOWN CLICKING WHEN I WOULD ONLY MAKE RIGHT TURNS. WHEN TURNING INTO PARKING LOT I HEARD A LOUD BANG AND AUTO WAS IMMOBILE AT THAT POINT. I EXITED AND FOUND LEFT FRONT TIRE TURNED SIDEWAYS. I HAD VARIOUS DAMAGE TO LEFT FRONT WHEEL AREA HAVING TO REPLACE BALL JOINT, LOWER CONTROL ARM, BENT AXLE AND RIM DAMAGE. I WAS ALSO INFORM FROM IRWIN MAZDA THAT RIGHT BALL JOINT HAD ISSUES AND I ALSO HAD THAT REPLACED.

WE HAVE REPLACED PASSENGER SIDE LOW BEAM AND DRIVER SIDE LOWBEAM LIGHTS SINCE MARCH 2015. AFTER READING COUNTLESS REVIEWS OVER LAST COUPLE OF MONTHS, MANY MANY PEOPLE HAVE REPLACED MORE OFTEN THAN THIS. THERE IS AN OBVIOUS DESIGN FLAW BECAUSE A SLIGHT RAP ON AFFECTED HEADLIGHT WILL MAKE IT TEMPORARILY WORK. THERE SHOULD BE A RECALL BY MAZDA TO FIX THIS ISSUE VERY SOON..

TL* THE CONTACT OWNS A 2006 MAZDA 6. WHILE DRIVING UPHILL AT APPROXIMATELY 68 MPH, THE VEHICLE SLIPPED OUT OF GEAR WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE LANDED IN A DITCH. THE FAILURE RECURRED SEVERAL TIMES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANS-AXLE SLIPPAGE WAS DUE TO POOR DESIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. MA 08/05/2015 UPDATED 10/23/2017*CN

WHILE BACKING OUT OF MY DRIVEWAY THE RIGHT FRONT BALL JOINT SEPARATED AND THEN THE PULLED WHEEL AWAY FROM THE VEHICLE, PULLING THE AXLE OUT. WE HAD TO REMOVE THE WHEEL, INSERT THE AXLE AND PUT THE WHEEL BACK ON BEFORE WE COULD EVEN MOVE THE CAR ONTO THE TOW TRUCK.

MY CAR HAD BEEN STARTING OFF VERY SLOW FROM A COMPLETE STOP.ONE DAY PRIOR IT WOULD GO INTO REV. THE NEXT DAY I AM SITTING AT A STOP SIGN AND WITHOUT TOUCHING ANYTHING THE SUV SWIFTED INTO REV ON ITS OWN AND I COULD NOT PULL OFF FROM THE STOP SIGN. IT WOULD REVEARSE . SO I HAD TO DRIVE IT IN REV DOWN A LONG CURVY ROAD BACKWARDS HOPING SOMEONE WOULD NOT HIT ME OR ME HIT ANYONE. NOW IT IS PARKED CAUSE I CANT DRIVE IT. I HAVE ONLY HAD THE CAR FOR THREE MONTHS.