MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE FAILURE MILEAGE WAS 90,081. UPDATED 7/21/15*CN

PASSENGER BACK WHEEL CARRIAGE IS COMPLETELY RUSTED OUT. SUSPENSION IS EXPOSED ALONG WITH SHOCKS. MADE LOUD NOISES WHILE DRIVING OVER BUMPS - I HAD NO IDEA THAT MY ENTIRE WHEEL CARRIAGE WAS COMPLETED RUSTED. THIS WILL COST HUNDREDS IF NOT THOUSANDS OF DOLLARS TO FIX. WORST CAR I HAVE HAD. WILL NEVER EVER PURCHASE ANOTHER MAZDA. I AM AMAZED AND DISGUSTED THAT MAZDA HAS NOT RECALLED THESE CARS. WHAT A DISGRACE TO OWNERS OF THESE CARS.

IN MARCH OF 2014, WHILE DRIVING, THE TRANSMISSION POPPED OUT OF GEAR AND WOULD ONLY GO FROM 2ND TO 3RD GEAR (CHECK ENGINE AND AT LIGHT IMMEDIATELY CAME ON). I BROUGHT IT TO MY MECHANIC AND THEY DETERMINED IT WAS A FAILURE OF THE SOLENOID A /TRANSMISSION MODULE...COST ME $1500. THEN, 9 MONTHS LATER, THE SAME THING HAPPENED. THIS TIME THE MECHANIC SAID IT WAS NOW THE WIRE HARNESS THAT WAS DEFECTIVE AND HAD TO REPAIR SHORTED WIRES...COST ME $500. THEN, 3 MONTHS LATER, THE SAME THING HAPPENED. THIS TIME I BROUGHT CAR DIRECTLY TO LOCAL MAZDA DEALER. I ASKED ABOUT RECALL, AND THEY SAID NO RECALL! SO THIS TIME I WAS TOLD SOLENOID B HAD FAILED AND I NEEDED A NEW TRANSMISSION...COST ME $1800. A WEEK LATER, IT DID THE SAME THING!!! I BROUGHT BACK TO DEALER AND THEY SAID WIRES JUST NEEDED TIGHTENING. A WEEK LATER, MY CAR WOULDN'T START...NEEDED A NEW STARTER, BELTS, AND BATTERY...COST ME $1100. THIS IS CLEARLY A MAZDA DEFECT AND I SHOULD GET MY MONEY REFUNDED!!!

NOTICED FLICKERING OF HEADLIGHTS DURING NIGHT DRIVING WHILE BRAKING. THIS HEADLIGHT FLICKER WAS REPEATABLE WHILE NIGHT DRIVING AND BRAKING AT MODERATE TO HIGHWAY SPEEDS.

MY VEHICLE'S BRAKING SYSTEM HAD BEEN FUNCTIONING NORMALLY WITH THE EXCEPTION OF THE SOUND OF A "HISSING" WHEN APPLYING THE BRAKE WHEN STOPPED AT A RED LIGHT. I STOPPED TO GET GAS ON MAY 3RD, 2015 AND UPON RESTARTING THE VEHICLE, THE POWER ASSIST ON MY BRAKES WAS GONE. UPON DOING SOME RESEARCH, I DISCOVERED THAT MAZDA HAD ISSUED A SPECIAL SERVICE RECALL THAT WAS VIN SPECIFIC ON THIS EXACT ISSUE; HOWEVER, MY VIN # WAS NOT INCLUDED THEREFORE I WAS NEVER NOTIFIED. FOR THOSE VEHICLES AFFECTED, MAZDA ISSUED AN EXTENDED WARRANTY BETWEEN THE DATES OF MARCH 31, 2014 - MARCH 31, 2015 (SSP93 - HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=PE14005&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE). MY VEHICLE DID NOT PRESENT WITH THE PROBLEM UNTIL 33 DAYS PAST THE EXPIRATION OF MAZDA'S EXTENDED WARRANTY, AND THEY NOW REFUSE TO COVER THE COST I INCURRED TO FIX THE PROBLEM. THIS VEHICLE WAS NOT SUITABLE TO DRIVE ONCE THE POWER ASSIST ON THE BRAKES FAILED. IF MY VIN WAS NOT IDENTIFIED AS PART OF THE ORIGINAL RECALL, THERE ARE LIKELY OTHER VEHICLES THAT HAVE OR WILL EXPERIENCE THIS EXACT SAME PROBLEM - AND THEY MAY NOT BE AS LUCKY TO HAVE IT HAPPEN WHEN THEY'RE STOPPED AT A GAS STATION LIKE I WAS. IF THE POWER BRAKE ASSIST WERE TO FAIL DURING NORMAL DRIVING, ACCIDENTS AND SUBSEQUENT INJURY OR LOSS OF LIFE COULD EASILY OCCUR. THIS NEEDS TO CONTINUE TO BE INVESTIGATED, AND A FULL RECALL SHOULD BE ISSUED.

MY MAZDA CX7 - 2008 HAS ONLY 70,000 MILES AND THE ENGINE LIGHT WENT ON AND AFTER BRINGING IT TO A MECHANIC AND CHECKING THE CODES WITH A COMPUTER, IT CAME UP THAT THE EGR VALVE NEEDS TO BE REPLACED. ALL THE MECHANICS THAT I TALKED WITH WERE REALLY SURPRISE AND ASKED ME IF THE MAZDA CX7 - 2008 HAS A RECALL ON THE EGV VALVE BECAUSE IT IS NOT NORMAL THAT WITH THAT LITTLE MILES THE EGR VALVE NEED TO BE REPLACED. I HAVE CHECKED ON THE INTERNET AND I'M SEEING MANY OTHER OWNERS THAT ARE HAVING THE SAME ISSUE. I THINK THERE IS A FACTORY DEFECT WITH THE EGR VALVE FOR THIS MODEL.

THE DRIVER SIDE SEAT BELT LATCH IS NO LONGER WORKING. THERE APPEARS TO BE BROKEN PARTS IN THE FEMALE PART.

EVER SINCE I BROUGHT THIS CAR IM HAVING ISSUES WITH MY HEADLAMPS. I HAD REPLACED HEADLIGHT BULBS ATLEAST 15 TIMES. LAMPS WILL LAST ROUGHLY 3 TO 6 MONTHS AND THEN BURNOUT. I COMPLAINED MANY TIMES TO THE DEALERSHIP AND THEY HAVE NO ANSWER TO THE ROOT CAUSE OTHER THAN SIMPLY CHANGING THE BULBS. I SUSPECT THERE MIGHT BE AN ISSUE IN WIRING. MANY 2008 MAZDA 3 OWNERS ARE COMPLAINING SIMILAR ISSUES ON-LINE AND WEBSITES.

VEHICLE NAVIGATION DISPLAY HAS MULTIPLE TIMES WHILE DRIVING, UNEXPECTEDLY RESTARTED. ONCE WAS LISTENING TO RADIO, RADIO DID NOT STOP BUT SYSTEM RESTARTED. OTHER TIME, WAS ON CALL, AND SYSTEM RESTARTED BUT CALL DID NOT DISCONNECT, USER ON OTHER END COULD NOT HEAR ME AND I COULD NOT HEAR THEM. WHEN SYSTEM RESTARTED, CALL CONTINUED. CALLED DEALER AND WAS INFORMED THAT THERE MAY BE A SYSTEM FIRMWARE UPDATE NEEDED. BROUGHT VEHICLE IN, WAS TOLD THAT NO FIRMWARE UPDATE WAS AVAILABLE, AND THAT THEY COULD NOT REPRODUCE ISSUE.

4/23/12 - TOOK CAR TO DEALERSHIP FOR AIRBAG LIGHT THAT WOULD CONTINUOUSLY FLASH ON DASHBOARD WHENEVER CAR WAS ON. THEIR FINDINGS: "PULLED CODE B1127 - CLEANED & TIGHTENED TERMINALS IN CONNECTOR UNDER SEAT TO CORRECT RESISTANCE. TEST DROVE OK. CONNECTOR 0810-15." COST ME $92.00 TO REPAIR. 3/12/14, (94,425 MILES) TOOK CAR BACK TO DEALERSHIP AFTER EXPERIENCING SAME PROBLEM WITH FLASHING AIRBAG LIGHT FOR SEVERAL MONTHS PRIOR. THEIR DESCRIPTION OF SERVICE: "TECHNICIAN PERFORMED DIAGNOSTICS USING MAZDA SCAN TOOL. FOUND CODE B1127 - PASSENGER SIDE AIRBAG MODULE HIGH RESISTANCE. CHECKED FOR TSB S, FOUND TSB 08-001/09 - COATING ON AIRBAG TERMINALS ALLOWING OXIDATION-- REPLACE MODULE. INSTALLED GS3L-57-KA0B: MODULE (R) A/B SIDE, REPLACED MODULE PER TSBP 08-001/09. CLEARED CODE FROM PCM." THIS TIME IT COST ME $453.87!!!! I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON THIS YET!!! ALSO IN JAN. 2015, (92,000 MILES) I WALKED OUT TO MY CAR ONE DAY, DURING THE WINTER, TO FIND MY PASSENGER SIDE DASHBOARD WITH A HUGE CRACK IN IT! IT IS ALSO VERY STICKY FEELING. I HAVEN'T EVEN LOOKED INTO HOW MUCH IT'S GOING TO COST TO REPAIR THIS. AFTER DOING SOME MORE RESEARCH I FOUND OUT THAT ALLOT OF PEOPLE ARE HAVING PROBLEMS WITH THEIR DASHBOARD AND I THINK MAZDA NEEDS TO GET INVOLVED AND FIX THIS.