MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 MAZDA MAZDA3
    - TULSA, OK

    IN PARKING GARAGE, TURNING INTO PARKING SPOT. CAR ENGINE REVVED UP, AND CAR ACCELERATED INTO THE GUARD RAIL, SMASHING THE FRONTEND OF THE VEHICLE AND DAMAGING THE RADIATOR. DRIVER DID NOT PUT FOOT ON THE GAS; CAR LUNGED FORWARD ON IT'S OWN. THE AIRBAG DEPLOYED, AND DRIVER HAD DARK BRUISES ON ABDOMEN, LEFT ANTERIOR THIGH, AND LEFT SIDE OF NECK D/T SEAT BELT, AND ALSO HAD MINOR WHIPLASH. FORTUNATELY, NO OTHER CARS OR PEOPLE WERE AROUND WHEN CAR ACCELERATED. ALSO, HAD THE CAR HAD MORE THAN JUST A FEW FEET TO RUN INTO SOMETHING, THE DRIVER WOULD HAVE BEEN INJURED WORSE. PRIOR TO INCIDENT, CAR ENGINE REVVED UP FOR SEVERAL SECONDS ON ITS OWN TWICE WHILE DRIVING DOWN THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - HAYESVILLE, NC

    THE DASHBOARD ON MY 2010 MAZDA 3 IS MELTING. IT APPEARS TO BE VERY STICKY AND REFLECTIVE. IT HAPPENED ABOUT A WEEK AGO AND IS SPREADING QUICKLY. I HAVE NOT SPILLED ANYTHING ON IT, I HAVE NOT USED ANY HARSH CHEMICALS TO CLEAN THE DASH, AND I KEEP THE CAR IN GENERAL AS CLEAN AS I CAN. WHEN I AM DRIVING INTO THE SUN THERE IS A GLARE/REFLECTION ON THE WINDSHIELD THAT I HAVE A HARD TIME SEEING THROUGH. I AM UNABLE TO CLEAN IT BECAUSE IT IS SO STICKY. IF THE AFFECTED AREA KEEPS SPREADING, THEN THE GLARE ON WINDSHIELD WILL BECOME LARGER AND LARGER. I DO NOT WANT THE GLARE TO BECOME SO BIG I CAN'T SEE CARS SLOWING DOWN IN FRONT OF ME OR ANYTHING ELSE OF THAT NATURE. THE DEALERSHIPS WILL NOT DO ANYTHING ABOUT IT. IN MY MIND THIS IS A DEFECTIVE PART AND SHOULD BE REPLACED.

    Source: NHTSA WEB SITE
  • 2005 MAZDA MAZDA6
    - ALBUQUERQUE, NM

    PURCHASED CAR USED 08/02/14 FIRST MAZDA PURCHASE EXPERIENCE) LOW BEAM HEADLIGHT WAS OUT, HAD IT REPLACED 11/06/14. NOW BOTH LOW BEAMS ARE OUT ON 05/12/15. BEGAN LOOKING ON INTERNET AND FOUND THERE IS A COMMON COMPLAINT THAT MAZDA'S "EAT LOW BEAM HEADLIGHTS". THIS, IN MY OPINION, IS A DEALER PROBLEM AND A SAFETY ISSUE. WE SHOULDN'T HAVE TO CONTINUALLY REPLACE HEADLIGHTS. WE HAVEN'T EVEN HAD THE CAR A YEAR (ALTHOUGH USED, NEW TO US. WHO KNOWS HOW LONG THE FORMER OWNERS HAD TO DEAL WITH THIS ISSUE), AND WE ARE HAVING TO REPLACE THE FIRST REPLACEMENT 6 MONTHS LATER AND NOW THE 1ST TIME FOR THE OTHER ONE. BEING THAT THAT IS UNUSUAL, I BEGAN SEARCHING ONLINE. ACCORDING TO WHAT I FOUND, WE'LL BE DOING THIS AGAIN. THEREFORE, I AM HOPING THAT WITH YOUR HELP AND INVESTIGATION, THERE WILL BE A RECALL IN WHICH MAZDA CAN PICK UP THE TAB WHICH, APPARENTLY, RIGHTLY BELONGS TO THEM. FOLLOWING ARE JUST A FEW OF THE COMPLAINTS I FOUND. THERE ARE MANY MORE!!! HTTP://WWW.MAZDAFORUM.COM/FORUM/MAZDA6-20/HEADLIGHT-PROBLEM-17454/PAGE3/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8 HTTP://WWW.MAZDAFORUM.COM/FORUM/MAZDA5-43/LOW-BEAM-HEADLIGHT-BULBS-KEEP-BLOWING-21310/ WOULDN'T IT BE GREAT IF MAZDA ASSIGNED AN ENGINEER TO READ THE FORUMS FOR PROBLEMS WITH THEIR CARS AND PREPARE POSTS WITH SOLUTIONS? IT IS PLAINLY OBVIOUS THAT A PROBLEM IS VERY COMMON WHEN YOU LOOK AT THE NUMBER OF "VIEWS" LISTED FOR CERTAIN TOPICS, SUCH THE HEADLIGHTS (MANY THOUSANDS OF OWNERS HAVE HEADLIGHT FAILURE PROBLEMS). MAZDA SHOULD HAVE ISSUED A BULLETIN OR A RECALL SINCE THE CORRODING PJB IS CLEARLY A SAFETY PROBLEM. THIS LOOKS LIKE A DESIGN/ENGINEERING FLAW. EVERY ELECTRICIAN AND PLUMBER KNOWS TO NEVER PUT MOISTURE SOURCES ABOVE ELECTRICAL BOXES. SHAME ON THEM.

    Source: NHTSA WEB SITE
  • 2008 MAZDA MAZDA6
    - NAUGATUCK, CT

    TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MAZDA TRIBUTE
    - WHITMAN, MA

    2003 MAZDA TRIBUTE WITH A RECALL THAT MAZDA REFUSED TO REPAIR. THE VEHICLE HAS A RECALL FOR CORROSION TO THE SUB-FRAME RESULTING IN SEPARATION OF THE LOWER CONTROL ARM INCREASING THE RISK OF A CRASH. INSTEAD OF REPLACING RECALLED SUB-FRAME THEY PUT AN INEXPENSIVE BRACE UNDERNEATH THE CORRODED PART FOR THE RECALL. MAZDA SAID IF THE CORRODED PART HASN'T ACTUALLY SNAPPED IN HALF THEN THEY PUT A CHEAP BRACE UNDERNEATH IT. NOW 8 MONTHS LATER THE CORRODED PART SNAPPED IN HALF AND MAZDA SAYS THEY ARE OFF THE HOOK SINCE THEY PUT A CHEAP BRACE UNDER THE CORRODED SUB-FRAME. I HAVE BEEN INFORMED THAT IF THE VEHICLE IS DRIVEN NOW THE WHEELS WILL FALL OFF. HOW CAN THEY JUSTIFY FIXING A RECALL BY INSTALLING A MEANINGLESS SO CALLED BRACE UNDER THE CORRODED PART WHEN IT DOES NOTHING. ONCE THE SUB-FRAME BRAKES THE LOWER CONTROL ARM STILL SEPARATES AND YOU STILL ARE IN RISK OF A CRASH.

    Source: NHTSA WEB SITE
  • 2006 MAZDA RX-8
    - KERRVILLE, TX

    TL* THE CONTACT OWNS A 2006 MAZDA RX-8. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MAZDA MAZDA6
    - STONEHAM , MA

    TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MAZDA CX-9
    - JACKSON, NJ

    I REVERSED MY VEHICLE INTO A PARKING SPOT AND STARTED HEARING ABNORMAL NOISE LIKE BRAKES GRINDING, BUT WAS STILL PRESENT EVEN WHEN NOT MOVING. HAVING A CAR BACKROUND I KNEW IT WAS MORE LIKE AIR. WASN'T SURE WHAT IT WAS, BUT BECAUSE I ALREADY WORK AT A DEALERSHIP I DECIDED TO HAVE ONE OF MY DIAGNOSTIC TECHS CHECK IT OUT. HE KNEW RIGHT FROM MY DESCRIPTION THAT IT WAS PROBABLY BRAKE BOOSTER RELATED. CALLED MY DEALERSHIP THAT ALWAYS SERVICES MY CAR FOR AN EMERGENCY DROP OFF. BRINGING THE VEHICLE TO THE DEALERSHIP, EVERY TIME I BRAKED THE PEDAL WOULD NOT GO DOWN ALL THE WAY, GO STRAIGHT TO THE FLOOR, OR I'D HAVE TO DOUBLE TAP THE BRAKES SIMILIAR TO IF I WAS DRIVING ON ICE. WHEN AT STOPS I'D HEAR THE AIR NOISE FROM THE BOOSTER, AND EVEN WHEN THE VEHICLE WAS OFF THE PEDAL GOES TO THE FLOOR. SOMETIMES I'D BE COMING TO A STOP AND THE BRAKES WOULD GRAB SUDDENLY AND I'D SLIDE FORWARD ON THE SEAT & MOST LIKELY INTO THE STEERING WHEEL IF I DIDN'T HAVE MY SEATBELT ON. THE PROBLEMS WITH THE BRAKE HAPPENED AT SUDDEN STOPS, SLOW STOPS, AND THE NOISE OF AIR WAS PRESENT AT ALL BRAKING. CHECK ONLINE FOR TSB BRAKES FOR MY VEHICLE AND SEE IT IS BECOMING A COMMON THING. VEHICLE IS AT THE DEALERSHIP CURRENTLY & IS OUT OF WARRANTY, BUT WITH THIS BEING SUCH A WELL NOTED CONCERN & OTHER ISSUES I'VE HAD I DON'T KNOW WHAT I WILL DO.

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - ROCKVILLE, MD

    MY WINDSHIELD DEVELOPED A CRACK FROM THE CENTER BOTTOM EDGE OVER NIGHT. IT WAS PARKED IN A GARAGE AS EVERYDAY AND APPEARS TO BE A STRESS CRACK. THE CRACK WAS SIGNIFICANTLY LONG ON THE FIRST DAY ITSELF THAT I HAD TO CHANGE IT.

    Source: NHTSA WEB SITE
  • 2005 MAZDA TRIBUTE
    - SARATOGA SPRINGS, NY

    THE RIGHT REAR WHEEL WELL COMPLETELY RUSTED OUT AND LEFT THE SHOCK ATTACHED TO ABSOLUTELY NOTHING.

    Source: NHTSA WEB SITE