MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MAZDA TRIBUTE- SOUTH CHARLESTON, WV
2005 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE ISSUES AND REQUESTS COMPENSATION FOR REPAIRS. *SMD THE CONSUMER STATED WHEN STARTED THE VEHICLE, IT SOUNDED LIKE A TRUCK AND THE CHECK ENGINE LIGHT STARTED FLASHING. A DIAGNOSIS REVEALED THE COILS AND SPARK PLUGS NEEDED TO BE REPLACED. *JB
Source: CONSUMER LETTER -
2008 MAZDA CX-9- SPARKS, NV
MY WIFE WAS DRIVING OUR CX-9 WITH OUR KIDS ON SATURDAY WHEN THE BRAKES FAILED. THIS PREVENTED HER FROM BRAKING AT A RED LIGHT. THERE WERE NO DASH WARNING LIGHTS PRIOR TO THE INCIDENT. THE BRAKE FLUID WAS AT A RECOMMENDED LEVEL SINCE THE VEHICLE IS WELL MAINTAINED. WE TOWED THE VEHICLE TO THE LOCAL MAZDA DEALER (WHERE WE ORIGINALLY PURCHASED THE VEHICLE). ON REMOVAL OF THE BRAKE BOOSTER THE MAZDA DEALERSHIP FOUND THE BRAKE BOOSTER FAILED BECAUSE IT WAS FULL OF BRAKE FLUID. ON CLOSER INSPECTION THEY FOUND THE BRAKE MASTER CYLINDER WAS CRACKED WHICH LED TO THE BRAKE BOOSTER FILLING UP AND CAUSING THE BRAKES TO FAIL. THEY SAID THE BRAKE MASTER CYLINDER WAS NOT COVERED UNDER THE FACTORY RECALL SINCE THIS ISSUE ONLY HAPPENS TO 2010-2011 MODEL YEAR CX-9'S EVEN THOUGH OUR 2008 CX-9 EXHIBITS THE SAME EXACT BRAKE MASTER CYLINDER DEFECT. THE BRAKE BOOSTER WAS COVERED UNDER THE FACTORY RECALL (FROM MAZDA NOTES: PERFORM MANUFACTURERS RECALL SSP93 POWER BRAKE UNIT WARRANTY). THE ONLY THING THAT PREVENTED A MAJOR ACCIDENT WAS THIS HAPPENED EARLY ON A SATURDAY MORNING WITH LIGHT TRAFFIC. IF THIS WOULD'VE HAPPENED MONDAY-FRIDAY AT THE SAME TIME IF WOULD'VE BEEN A SEVERE ACCIDENT SINCE IT'S A VERY BUSY INTERSECTION DURING THE WORK WEEK. I TRULY BELIEVE THIS SHOULD BE INVESTIGATED FOR THE 2008-2011 MAZDA CX-9'S.
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- RAMSEY, MN
I EXPERIENCED UNEXPLAINED SUDDEN ACCELERATION WHILE STOPPED AT A STOP LIGHT. AT THE TIME OF THE INCIDENT THERE WAS ONE CAR STOPPED IN FRONT OF ME AND ONE BEHIND ME. FROM THE ONSET OF THE INCIDENT IT TOOK JUST A VERY FEW SECONDS, PROBABLY BETWEEN TWO AND FOUR, FOR THE ENGINE TO REV TO AN EXTREMELY HIGH SPEED. WHILE THIS WAS HAPPENINGS I COULD FEEL THE VEHICLE ATTEMPTING TO MOVE FORWARD FORCEFULLY WHILE I WAS APPLYING THE BRAKES VERY HARD. I SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. I THEN SHIFTED INTO PARK. I TURNED THE IGNITION ON AGAIN AND THE ENGINE CONTINUED TO REV AT A VERY HIGH SPEED. I IMMEDIATELY SHUT OFF THE ENGINE. I DECIDED TO START THE VEHICLE ONE MORE TIME. THIS TIME WHEN I TURNED ON THE IGNITION THE VEHICLE RAN NORMALLY. I CAUTIOUSLY DROVE IT FOR POSSIBLY FIVE MILES AND PARKED IT WHERE I COULD HAVE IT TOWED TO THE DEALERSHIP. I WAS ASKED ABOUT FLOOR MATS.THE ORIGINAL FLOOR MATS WERE IN THE VERY BACK OF THE VEHICLE AND I HAD WEATHERTECH MATS, IN THE FRONT OF THE CAR, WHICH WERE ATTACHED TO HOOKS IN THE FLOOR HOLDING THEN IN PLACE. THE DEALERSHIP DID TAKE THE SITUATION VERY SERIOUSLY. THEY DID INDICATED CONCERN ABOUT HAVING THE VEHICLE ON THE ROAD AGAIN. THEY TESTED THE VEHICLE FOR ANY COMPUTER CODES WHICH MIGHT INDICATE WHAT MAY HAVE CAUSED THE PROBLEM AND FOUND NOTHING. THEY CONTACTED MAZDA AND AT THE TIME THAT I SOLD THE CAR BACK TO THE DEALERSHIP THEY HAD NOT HEARD ANYTHING FROM MAZDA.
Source: NHTSA WEB SITE -
2009 MAZDA CX-7- SEATTLE, WA
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 MAZDA MAZDA6- TAUNTON, MA
TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND THEN REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 MAZDA MAZDA6- CHESTER, VA
TL* THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN JUNE 2015. UPDATED 08/18/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA TRIBUTE- PITTSBURGH, PA
SHOCK MOUNT HAS RUSTED OUT AND THE STRUT IS HANGING LOOSE. YOU LOOK UP FROM UNDER THE VEHICLE AND SEE INTO THE INTERIOR INSULATION. STRUT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE. ROTTED OUT WHEEL WELL CAN ALLOW EXHAUST FUMES TO ENTER THE VEHICLE CAUSING SERIOUS INJURY OR DEATH.
Source: NHTSA WEB SITE -
2004 MAZDA MAZDA6- MILFORD, DE
TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA TRIBUTE- BLURFORD, GA
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA MAZDA6- GREENWELL SPRINGS , LA
THE BULBS ON MY VEHICLE SEEM TO BLOW OUT WITHIN A MONTH OR 2. WE TRIED DIFFERENT BULBS AND IT STILL HAPPENS. WE ARE SPENDING TONS OF MONEY REPLACING HEADLIGHTS AND THE CAR IS ONLY DRIVEN A COUPLE MILES A DAY.
Source: NHTSA WEB SITE