MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 MAZDA MAZDA2
    - SCOTTSDALE, AZ

    ON THE NIGHT DEC 24,2014, I HAD PICKED UP MY RENTAL CAR(1013 MAZDA 2 SILVER SEDAN) FROM DOLLAR RENTAL CAR AT BWI AIRPORT. ABOUT 30 MINUTES AFTER I DROVE OFF THE LOT, ABOUT 5 MILES AWAY FROM THE PICKUP GARAGE, I NOTICED THE LOW TIRE PRESSURE WARNING LIGHT WAS ON. BEFORE I HAD A CHANCE TO TURN AROUND AND RETURN THE CAR, THE FRONT DRIVERS SIDE TIRE BLEW OUT. THE TREAD WAS SEPARATED. THIS WAS OBVIOUSLY NEGLIGENCE ON PART OF THE RENTAL CAR COMPANY. WHOEVER DID THE MAINTENANCE AND SAFETY CHECK NEVER SHOULD HAVE ALLOWED THE VEHICLE TO BE DRIVEN OFF THE LOT. NO WHERE IN THE RENTAL CONTRACT DOES IT STATE THAT THE RENTER IS RESPONSIBLE FOR THE OPERATIONAL & MECHANICAL MAINTENANCE OF THE VEHICLE WITH THE EXCEPTION OF REFUELING THE VEHICLE. THE CONTRACT ALSO DOESN'T STATE THAT THE RENTER IS RESPONSIBLE FOR DAMAGES CAUSED BY NEGLIGENT OR IMPROPER MAINTENANCE PERFORMED BY THE OWNER/RENTAL CAR COMPANY. I WAS FORTUNATE I DIDN'T HAVE AN ACCIDENT. BECAUSE DOLLAR/THRIFTY RENTAL CAR REFUSES TO ACKNOWLEDGE/RECTIFY THIS PROBLEM OR TAKE RESPONSIBILITY FOR ITS NEGLIGENCE, THIS PROBLEM WILL EVENTUALLY HAPPEN TO ANOTHER CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2004 MAZDA MAZDA6
    - GLASTONBURY, CT

    I RECEIVED A RECALL FOR AIRBAGS AND MAZDA CONTINUES TO TELL ME THEY DON'T HAVE THE PARTS AND THEY DON'T HAVE ANY IDEA WHEN THEY WILL GET PARTS FOR MY CAR. I WAS TOLD IT WILL PROBABLY BE A FEW MORE MONTHS. I HAVE ABSOLUTELY NO FAITH THAT MAZDA WILL EVER FIX MY CAR !! *TR

    Source: NHTSA WEB SITE
  • 2006 MAZDA MAZDA3
    - LANCASTER, PA

    THE ENGINE WAS COLD. I ENTERED THE CAR, STARTED THE ENGINE, SHIFTED INTO REVERSE AND THE ENGINE ACCELERATED UNCONTROLLABLY, SCREAMING. I COULD NOT STOP THE CAR WITH FULL BRAKING AND SHUT OFF ENGINE. I RESTARTED AND IT WORKED NORMALLY. THIS ALSO HAPPEN ABOUT A YEAR AGO AND THE DEALER COULD FIND NOTHING WRONG. HELP!!!! *TR

    Source: NHTSA WEB SITE
  • 2007 MAZDA MAZDA3
    - BRANDYWINE, MD

    I HAVE BEEN HAVING ISSUES WITH THIS VEHICLE EVER SINCE I PURCHASED IT FROM A DEALERSHIP IN WOODBRIDGE, VA. THE CAR'S GEARS DOES NOT SHIFT CORRECTLY AND THE ENGINE CONTINUOUSLY STALLS. IF I'M AT A TRAFFIC LIGHT AND THE LIGHT SWITCHES FROM RED TO GREEN THE VEHICLE JUMPS AS IF IT'S GOING TO CUT OFF. MY AT LIGHT ALSO CAME ON AND MY CHECK ENGINE LIGHT COMES ON AND OFF. EVERY TIME THE VEHICLE'S ENGINE LIGHT IS CHECKED, IT'S BECAUSE OF "THE THERMOSTAT" WHICH I'VE SEEN MANY COMPLAINTS FROM OWNERS OF THE SAME TYPE OF VEHICLE. ALTHOUGH, THE ENGINE CODE IS COMING UP AS AN ISSUE WITH THE THERMOSTAT, THERE'S ACTUALLY NEVER AN ISSUE. I SEARCHED MY VIN AND ITS STATING THERE ARE NO OPEN RECALLS FOR MY VEHICLE, BUT I'M HAVING THE SAME ISSUES AS THE OPEN RECALLS FOR THIS PARTICULAR MAKE AND MODEL FOR 2007. I BOUGHT THE VEHICLE OCTOBER 2013 SO THERE'S NO WAY MAZDA COULD'VE SENT ME INFORMATION PERTAINING TO THE RECALL AND THE DEALERSHIP DID NOT INFORM ME OF THIS EITHER. *TR

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - GARDEN GROVE, CA

    I HAVE A 2010 MAZDA3 I-SPORT MODEL. AFTER COMING BACK FROM A TWO WEEK VACATION, I FOUND MY DASHBOARD TO BECOME STICKY AND, WHILE UNDER DIRECT SUNLIGHT, WILL EMIT A GLARE ONTO THE WINDSHIELD THAT GREATLY REDUCES VISIBILITY. IT APPEARS AS IF IT IS MELTING. THE PROBLEM IS MOST APPARENT CLOSE TO THE WINDSHIELD, BUT HAS SPREAD A GREAT DEAL ACROSS THE DASHBOARD ON THE DRIVER SIDE. IT CANNOT BE CLEANED. *TR

    Source: NHTSA WEB SITE
  • 2004 MAZDA RX-8
    - SAINT CLOUD, FL

    TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED STRONG EXHAUST FUMES IN THE VEHICLE. IN ADDITION, WHILE MAKING A LEFT TURN AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO CONTINUOUSLY MANEUVER THE STEERING WHEEL IN ORDER TO MAKE THE VEHICLE REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 05V325000 (SUSPENSION) AND 05V317000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA MAZDA3
    - BAYSIDE, NY

    TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE TPMS WARNING LAMP REMAINED ILLUMINATED, WHICH INDICATED A FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO PLACED AIR IN ALL FOUR TIRES AND RESET THE CODE. WITHIN LESS THAN A WEEK, THE TPMS WARNING LAMP CAME BACK ON AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA MAZDA3
    - CONVERSE, TX

    TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY RESIDUE OR FILM THAT WAS BUILDING UP. AS THE FAILURE PROGRESSED, THE DASHBOARD DETERIORATED. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE SEAT BELT BUCKLE, WHICH WAS DIFFICULT TO UNBUCKLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO UNLOCK THE BUCKLE. THE CIGARETTE LIGHTER DETERIORATED AND CAUSED THE CONTACT'S CHARGER TO BECOME STUCK AND UNABLE TO BE REMOVED. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION NEAR THE CONSOLE OF THE CIGARETTE LIGHTER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MAZDA MAZDA6
    - TORRENCE, CA

    TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS) IN JUNE OF 2014. THE MANUFACTURER STATED THAT THEY WOULD HAVE TO WAIT TWO MORE MONTHS BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-9
    - WINCHESTER, KY

    BRAKE BOOSTER GOES OUT CAUSING BRAKES TO UNEXPECTEDLY MALFUNCTION AND NOT STOP THE CAR IN A TIMELY MANNER. BRAKES BECOME HARD TO PRESS, SOUND OF HISSING AIR FROM UNDER DASHBOARD, BRAKE PEDAL WAS PRESSED ALL THE WAY TO FLOOR AND STILL DID NOT STOP THE CAR IN A SAFE MANNER. NO WARNING LIGHTS ALERTED TO THIS PROBLEM PRIOR TO THIS INCIDENT. *TR

    Source: NHTSA WEB SITE