MAZDA Complaints

MY CX-7 HAD BEEN MAKING SOME ENGINE NOISE FOR MONTHS THAT MY HUSBAND ATTRIBUTED TO FUEL INJECTOR NOISE, BUT WHEN THE SOUND GOT WORSE HE RESEARCHED IT AND MADE AN APPOINTMENT WITH A MAZDA DEALERSHIP. AFTER AN EVALUATION OF MY CAR THE SERVICEMAN TOLD ME THAT THERE HAD BEEN A DEFECT IN THE ENGINES IN 2007 CX-7 AND THERE HAD BEEN A RECALL ON THEM AND THAT MINE WAS PAST THE POINT OF BEING FIXED. HE SAID THAT IT WILL JUST QUIT WORKING ONE DAY. WE ASKED IF WE COULD HAVE ANOTHER ENGINE PUT IN, BUT HE SAID THE PROBLEM HAS NEVER BEEN FIXED, SO IT WOULD ONLY BE GOOD TEMPORARILY AND IT WOULD COST $5,500. WE STATED THAT WE NEVER RECEIVED RECALL INFORMATION AND AFTER HE RAN OUR VIN NUMBER HE SAID THAT WE HAD NEVER BEEN SENT ANY RECALL INFORMATION. THEY WOULD ONLY GIVE ME $3,000 FOR MY CAR BECAUSE IT IS WORTHLESS NOW, SO I INTEND TO DRIVE IT UNTIL IT DIES WHICH COULD BE ANY DAY. *TR

TL* THE CONTACT OWNS A 2002 MAZDA MPV. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD ALSO NOT ACCELERATE PROPERLY AND SHOOK WHILE IDLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE COIL PACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT OR MALFUNCTION IN WHICH THE GAUGES, SENSORS, AND WARNING LAMPS FLICKERED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THE RADIO WAS SHORTING INTERMITTENTLY. LATER, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURES AND THE VEHICLE STALLED MORE THAN FIVE TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

BECAUSE OF THE REAR END MAKING LOUD NOISE AND VIBRATION UPON CONTACTING ROAD BUMPS AND HOLES VEHICLE TAKEN TO REPAIR SHOP WHERE INSPECTION REVEALED SIGNIFICANT DETERIORATION OF THE METAL FORMING THE REAR PASSENGER SIDE WHEEL WELL, OXIDATION (RUST) TO THE EXTENT OF LARGE HOLE EXPOSING INTERIOR DEPARTMENT. REPLACEMENT OF THE REAR SHOCKS DID NOT CORRECT THE VIBRATIONS FROM ROAD IRREGULARITIES. MECHANIC DESCRIBED THE CAUSE AS A RESULT OF THE WHEEL WELL LOSS OF METAL & CHANGE IN SHAPE ENABLING METAL TO METAL CONTACT. STRUCTURAL INTEGRITY DURATION IS OF MUCH CONCERN. *TR

TL* THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V334000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE AN AIRBAG LIGHT THAT CAME ON. I TOOK IT TO THE DEALER WHO DID AN ESTIMATE AND TOLD ME A MODULE IN THE DRIVER SIDE AIRBAG IN THE STEERING WHEEL WAS NO GOOD AND THAT A NEW AIRBAG NEEDED TO BE INSTALLED. THEY SAID UNTIL THEN NON OF MY AIRBAGS WOULD BE WORKING IN THE CAR. THE COST WAS GOING TO BE BETWEEN 1, 500-2, 000 TO REPLACE THE PART AND REPROGRAM THE VEHICLE RESTRAINT CONTROL MODULE. DUE TO THE EXTREME COST, WE CHOSE TO FORGO THE DEFECTIVE AIRBAG REPLACEMENT AND HAVE BEEN DRIVING OUR CAR FOR SEVERAL YEARS WITH NO AIRBAGS WORKING. IT WASN'T UNTIL THE TAKATA RECALL WHEN IT BROUGHT THE ISSUE TO THE FOREFRONT. IT MADE ME THINK THAT MAYBE THIS MIGHT BE AN ISSUE HAPPENING IN SEVERAL MAZDA 3'S. AFTER SOME RESEARCH I FIND THAT YES I AM DEFINITELY NOT THE ONLY PERSON WITH THIS ISSUE. IT WOULD BE NICE TO SEE SOMETHING DONE CONSIDERING THE HIGH COST OF REPLACING AN EXTREMELY EXPENSIVE PART THAT SHOULD NOT HAVE GONE OUT THAT EARLY. *TR

I'VE CALLED MAZDA SEVERAL TIMES ABOUT MY DASHBOARD MELTING AND THE DON'T WANNA DO ANYTHING ABOUT IT AND AS TIME GOES BY IT GETS WORSE UR FINGER PRINTS STAY IN DASHBOARD WHEN TOUCH. *TR

TOOK MY 2010 MAZDA 6 TO THE DEALERSHIP FOR AN OIL CHANGE. AS PART OF THEIR SAFETY CHECK THEY REPORTED THAT BOTH OF MY LOW BEAM HEADLIGHTS WERE OUT. I WAS QUOTED $172.00 FOR REPLACING THE BULBS. WHEN I GOT HOME I WENT TO U-TUBE TO SEE HOW DIFFICULT THIS WAS TO WARRANT THE CHARGE. ONE OF THE VIDEOS SHOWED A MAZDA 3 OWNER WITH A SIMILAR PROBLEM, THE PASSENGER SIDE LOW BEAM OUT. HE TAPPED THE OUTER LENS WITH HIS FIST AND THE LIGHT CAME ON. I WENT OUT AND TRIED THE SAME ON MY MAZDA 6 AND BOTH HEADLIGHTS CAME ON AND WERE NORMAL. IT IS OBVIOUS THAT MAZDA HAS A SAFETY ISSUE WITH THERE HEADLIGHT WIRING OR CONNECTIONS. *TR

FROM THE TIME I PURCHASED THIS VEHICLE THE HEADLIGHTS WOULD RETAIN MOISTURE AND FOG UP. THIS HAS SUPPOSEDLY BEEN REPAIRED BY MAZDA, BUT RECURS AND RESULTS WITH POOR HEADLIGHT ILLUMINATION. THE ILLUMINATION PROVIDED BY MY HEADLIGHTS IS REDUCED CONSIDERABLY DUE TO THIS DEFECT. I HAVE 17,000 MILES ON THIS VEHICLE NOW AND HAVE REPEATEDLY TRIED TO HAVE THIS PROBLEM CORRECTED. I BELIEVE THIS DEFECT TO IMPOSE A DANGER. *TR

FOR SOME REASON THE POWER STEERING START WORKING INTERMITTENT, NOW IT IS NOT WORKING AT ALL. MAY CAUSE A FATAL ACCIDENT BECAUSE OF THE HARD TO MANIPULATE. MY LIFE IS IN DANGER. *TR