MAZDA Complaints

TL* THE CONTACT OWNS A 2008 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PUT MY TRUCK IN GEAR D FOR DRIVE START DRIVING AND AT 5MPH ITS MAKING A NOISE LIKE A STANDARD TRANSMISSION DO WHEN YOU ARE IN THE WRONG GEAR SUCH AS TOO LOW. AT FIRST I THOUGHT IT WAS MY RADIO BECAUSE IT WAS SIZZLING AND THE READ OUT THAT THE STATION SHOW WAS NO LONGER SHOWING THE SONG OR ARTIST. SO I SWITCH TO ANOTHER STATION AND IS STILL MADE THE SOUND SO I PUT IN A CD AND LISTEN TO IT AND I HAD TO TURN VOLUME UP IN ORDER NOT TO HEAR THE SOUND. THE FASTER I DROVE THE LOUDER IT GOT. I ONLY HAVE 28,000 MILES SO TRANSMISSION SHOULDN'T BE BAD. I HAD AN OIL CHANGE ABOUT 2 WEEKS AGO WITH TIRE ROTATION AND FLUIDS CHECKED AND ALL WAS FINE.TAKING IT TO SHOP. *TR

DURING NORMAL VEHICLE OPERATION, WITHOUT WARNING OR INDICATION, THE VEHICLE MASTER CLUTCH CYLINDER PLUNGER CONNECTING FROM THE CLUTCH PEDAL TO THE MASTER CYLINDER IN THE INTERIOR OF THE VEHICLE BROKE AND DISCONNECTED THE LINKAGE BETWEEN THE CLUTCH PEDAL AND THE CLUTCH MASTER CYLINDER THEREBY RENDERING THE CLUTCH SYSTEM INOPERABLE. THIS CAUSED THE INABILITY TO DISENGAGE THE TRANSMISSION FROM THE DRIVE GEARS AND INTO NEUTRAL, WHICH THEREFORE CAUSED THE ENGINE TO STALL ONCE I SAFELY BRAKED TO A STOP. IN MY SITUATION I WAS ABLE TO SAFELY STOP THE VEHICLE, BUT THIS ISSUE MAY CAUSE A SAFETY ISSUE IF I WERE AT HIGH SPEEDS. *TR

STICKY SUBSTANCE ON THE DASHBOARD HAS AFFECTED MY VISION WHILE I DRIVE DUE TO A HEATED CAR AND EXCESSIVE SUN GLARE. I PURCHASED A SUN VISOR WHICH IS NOW MELTING ONTO MY DASHBOARD. AT THE SLIGHTEST TOUCH A STICKY, GOOEY, TAR SUBSTANCE THAT BECOMES HOT RUBS OFF ONTO MY HAND.WHEN DRIVING, THE MELTING SUBSTANCE REFLECTS OFF THE GLASS AND MAKES IT HARD FOR ME TO SEE WHILE DRIVING. IN SUMMARY, MY DASHBOARD IS MELTING. . *TR

I RECEIVED A RECALL NOTICE ON FEBRUARY 17 THAT THE AIR BAG INFLATER NEEDS TO BE REPLACED BECAUSE IT IS AMONG THE MILLIONS OF TAKATA AIR BAGS THAT COULD EXPLODE INTO SHRAPNEL AND INJURE OR KILL THE DRIVER, TWO MONTHS LATER, I'M STILL WAITING FOR PARTS TO COME, AND MAZDA SAYS IT HAS NO IDEA HOW SOON PARTS WILL BE AVAILABLE. THIS LEAVES ME DRIVING A CAR THAT IS POTENTIALLY DANGEROUS -- EVEN FATAL. WORSE, WE WANT TO SELL THIS CAR, WHICH LEAVES ME WITH TWO OPTIONS: DON'T TELL PROSPECTIVE BUYERS ABOUT THE RECALL, WHICH PUTS THEM AT RISK BECAUSE OF A SIN OF OMISSION ON MY PART,OR GO AHEAD AND TELL THEM ABOUT THE AIR BAG ISSUE AND GREATLY DIMINISH MY CHANCES OF SELLING THE CAR (AND/OR REDUCE THE VALUE). I GUESS MY BEST OPTION IS TO KEEP MY MOUTH SHUT AND SELL THE CAR TO A DEALER BECAUSE THEY ARE NOT REQUIRED BY LAW TO DISCLOSE THAT THERE ARE UNFIXED SAFETY RECALLS ON USED VEHICLES. ANYONE BUYING A USED CAR SHOULD KEEP THIS IN MIND AND CHECK TO SEE IF THERE ANY OPEN RECALLS. *TR

I HAVE A 2007 MAZDA 6 AND UNFORTUNATELY RECENTLY AFTER I TURNED ON THE SEAT WARMER I SMELLED BURNING LEATHER. I THEN FELT A BURNING SENSATION ON MY THIGH. I QUICKLY MOVED AWAY THEN NOTICED THAT MY SEAT WAS ON FIRE. THE SEAT WARMER BURNT A WHOLE IN THE SEAT. THE THREADS LOOKED LIKE THE BLAZING WICK ON A LIT CANDLE. A RED GLARE WAS SEEN UNDER THE REST OF THE SEAT. I CONTACTED MAZDA AND WAS TOLD THAT ITS THE AGE OF THE VEHICLE, ITS WEAR AND TEAR AND THEREFORE ITS CUSTOMER COST TO REPAIR. THE ASSOCIATE DIDN'T EVEN BOTHER TO LOOK AT THE DAMAGE. HE SAID THAT HE COULD GIVE ME AN ESTIMATE OF HOW MUCH IT WOULD COST FOR THE REPAIRS. CUSTOMER PAY. THIS IS VERY SERIOUS BECAUSE IF I HAD NO SENSATION IN MY THIGHS I COULD HAVE ENDED UP WITH A THIRD DEGREE BURN. ALSO, THIS IS NOT AN ISOLATED INCIDENT AS EVIDENCED BY REPORTS ON THE INTERNET INCLUDING MAZDA'S WEBSITE. HTTP://FORUM.MAZDA.CLUB.COM/ELEMENT/ELECTRICAL "(PIC) HELP!! SEAT HEATER BURNS A HOLE THROUGH MY LEATHER SEAT". INJURY: I USED A COLD COMPRESS ON MY THIGH IMMEDIATELY, AND THEREFORE CURRENTLY DO NOT HAVE ANY VISIBLE MARKS ON MY THIGH. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1996 MAZDA 626. AFTER REFUELING THE VEHICLE, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE TOP OF THE FUEL TANK EXHIBITED A THREE INCH CRACK. THE MECHANIC WOULD NEED TO FIND A NEW FUEL TANK FOR THE REPLACEMENT. IN ADDITION, THE ENGINE AIR INTAKE VALVE AND RADIATOR WERE FAULTY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

THREE INCH CRACK IN TOP OF RULE TANK ,SEAT BELTS BROKE AND SLOW TO ROLE BACK UP AND PLASTIC PARTS USED IN DOOR OPENING MECHANISM BROKE. *TR

TL* THE CONTACT OWNS A 2004 MAZDA 6. WHEN THE EMERGENCY BRAKE WAS APPLIED, THE VEHICLE WAS ABLE TO ROLL BACKWARDS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,001.

PURCHASED USED IN JANUARY OF 2014. NOTICED RED PLASTIC HOUSING FOR BRAKE LIGHTS MELTING ABOVE ACTUAL LIGHTBULB. BRAKE LIGHTS NOW SHINE CLEAR/WHITE ON TOP (WHERE MELTED), INSTEAD OF JUST RED. SEARCHED ONLINE AND FOUND SEVERAL SIMILAR COMPLAINTS. CHECKED OTHER MAZDA CX-7'S AND CAN SEE THEY ALL HAVE THE SAME ISSUE. I REPLACED LIGHTBULBS TO MAKE SURE THEY MATCH MANUFACTURES REQUIREMENTS, THEY WERE CORRECT AND HAD MELTED PLASTIC ALL OVER THE BULB. TOOK TO LOCAL MECHANIC WHO SAID IT'S PROBABLY A WIRING ISSUE. TOOK IT TO MAZDA DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND HAD NEVER HEARD OF THIS ISSUE BEFORE. I ASKED THEM TO CONTACT MAZDA TO SEE IF THEY WOULD REPLACE LIGHT ASSEMBLIES WITH UNMELTED UNITS, THEY CLAIMED THEY WERE TOLD THAT MAZDA WOULD NOT REPLACE. *TR