MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MAZDA MAZDA3- TEMPERANCE, MI
WINDSHIELD HAS BEGUN CHIPPING IN MULTIPLE PLACES IN ONLY THE FIRST 1.5 MONTHS / 1400 MILES OF USE CREATING A SAFETY ISSUE (VISIBILITY OF THE ROAD IS IMPAIRED). WHAT IS SURPRISING IS THE RAPIDNESS AT WHICH THEY OCCUR. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- BRANDON, FL
DASHBOARD BEGAN GETTING STICKY, AND NOW IT IS A GOOEY SHINY MESS. THERE IS A REFLECTION IN MY WINDSHIELD, AND IT CAUSES A GLARE THAT DECREASES THE VISIBILITY. THE DASHBOARD IS ALSO SOFT WHERE IT HAS NOT GOTTEN SO BAD. I KNOW THAT THERE ARE OTHER OWNERS WITH THE SAME ISSUE. THERE NEEDS TO BE A RECALL OR SOME OTHER FORM OF REMEDY. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- SHARPSBURG, GA
CAR WAS DRIVEN TO THE GYM AND PARKED. OWNER ENTERED THE CAR TO RETURN HOME AND NOTICED A CRACK IN THE WINDSHIELD. CRACK INITIATED UNDER THE DRIVER SIDE SEAL ABOUT HALFWAY UP THE WINDSHIELD AND HAS PROGRESSED HORIZONTALLY OVER 12". NO APPARENT IMPACT OR DEBRIS FOUND ON CAR. APPEARS TO BE CAUSED BY STRESS. FURTHER RESEARCH INTO THIS ISSUE HAS REVEALED MANY OTHER MAZDA CX-5 OWNERS WITH SIMILAR EXPERIENCES. *TR
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA3- CARLSBAD, CA
TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM, THE BLUETOOTH FUNCTION, AND THE USB SYSTEM REBOOTED AND FAILED. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 5/4/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- SPRING, TX
ACCELERATING ONTO THE FREEWAY, THE ENGINE LOST POWER AND THE CHECK ENGINE AS WELL AS SEVERAL DASH WARNING LIGHTS ILLUMINATED. THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL, AND WOULD ONLY GO 45-50MPH. I TOOK IT TO THE DEALER AND AFTER READING OUT THE DATA ON THE ENGINE COMPUTER, I WAS TOLD THE PROBLEM WAS MOST LIKELY "BAD" GAS. I WAS DIRECTED TO JUST BURN THROUGH THE GAS IN THE TANK. WHEN THE CAR WAS RETURNED TO ME FROM THE GARAGE IT WAS RUNNING FINE AND I WAS NOT TOLD ANYTHING HAD BEEN DONE TO CORRECT THE PROBLEM. I AM STILL USING THE SAME TANK OF GAS AND HAVE NOT EXPERIENCED THE PROBLEM AGAIN SO FAR. I CHECKED WITH THE GAS RETAILER AND THEY HAVE HAD NO OTHER COMPLAINTS WITH RESPECT TO CONTAMINATED GAS. I FEEL THIS IS A SAFETY ISSUE. I HAD TO DRIVE THE CAR ON A 75MPH FREEWAY AT 45MPH TO REACH THE DEALER. EVEN WITH EMERGENCY FLASHERS ON THAT WAS A VERY HARROWING EXPERIENCE. *TR
Source: NHTSA WEB SITE -
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2004 MAZDA RX-8- LONGWOOD, FL
MY PASSENGER SIDE DASHBOARD OVER THE AIRBAG IS CRACKED REALLY BAD LIKE YOU CAN SEE THE AIR BAG I AM AFRAID TO HAVE ANYONE IN THE PASSENGER SEAT I FEEL LIKE IT IS GOING TO SET THE AIR BAG OFF FOR NO REASON THE DEALERSHIP IS TELLING ME ITS GOING TO COST AROUND 700.00 TO FIX I HAVE DONE SOME RESEARCH ON THIS IT SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. *TR
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- HUDSON, NC
WHEN VEHICLE IS TURNED OFF THE ENGINE COOLING FAN SOUNDS LIKE THE CAR IN STILL RUNNING...IT REVS UP AND BACK DOWN AND IT KEEPS REPEATING THIS THREE OR FOUR TIMES. I THOUGHT THE HOOD WAS GOING TO BLOW OFF BUT THE TEMPERATURE GAUGE INSIDE THE CAR DOES NOT SAY IT IS OVERHEATING. I BELIEVE THIS THE RESULT OF A FAULTY COOLING FAN CONTROL MODULE. THIS CONTROL MODULE SHOULD REALLY BE RECALLED BECAUSE IT IS PROBABLY CAUSING OTHER PROBLEMS AND IT IS KIND OF SCARY WHEN YOUR CAR IN SITTING IN YOUR GARAGE TURNED OFF BUT KEEPS GETTING LOUDER AND LOUDER. *TR
Source: NHTSA WEB SITE -
2004 MAZDA TRIBUTE- WISCSSET, ME
ALREADY REPORTED.....THIS IS ADDITIONAL INFO POOR MECHANIC SERVICE HAD CAR FOR MONTH NO RENTAL VEHICLE:2004 TRB LX XA SAFETY RECALL(S) FOUND: 4 SPECIAL SERVICE PROGRAM (SSP) RECALL(S) FOUND: 0 LAST UPDATED: MARCH 11, 2015 MAZDA RECALL #: 6812G NHTSA RECALL #: 12V357000 RECALL DATE RECALL DESCRIPTION REPAIR DESCRIPTION RECALL STATUS 07/26/12 TRIBUTE 3.0L ENGINE COVER MODIFICATION. THERE MAY BE INADEQUATE CLEARANCE BETWEEN THE ENGINE COVER AND THE SPEED CONTROL (SOMETIMES KNOWN AS CRUISE CONTROL) CABLE, WHICH COULD ALLOW THE ENGINE TO BE STUCK AT FULL POWER WHEN THE ACCELERATOR PEDAL IS FULLY OR ALMOST-FULLY DEPRESSED. SAFETY RISK: A THROTTLE THAT IS STUCK FULLY OR ALMOST FULLY OPEN MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP OR SLOW THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY, OR DEATH. THIS RISK EXISTS REGARDLESS OF WHETHER OR NOT CRUISE CONTROL IS USED. THE DEALER WILL MODIFY THE ENGINE COVER TO PROVIDE SUFFICIENT CLEARANCE FOR THE SPEED CONTROL CABLE, FREE OF CHARGE. INCOMPLETE FOR ANY ADDITIONAL QUESTIONS REGARDING A MAZDA RECALL OR SPECIAL SERVICE PROGRAM, PLEASE CONTACT YOUR LOCAL MAZDA DEALER OR CONTACT MAZDA. MAZDA RECALL #: 7514D NHTSA RECALL #: 14V174000 RECALL DATE RECALL DESCRIPTION REPAIR DESCRIPTION RECALL STATUS 04/04/14 TRIBUTE LOWER CONTROL ARM CORROSION. VEHICLES OPERATED IN AREAS WHERE SALT IS USED TO ON ROADWAYS DURING WINTER MONTHS MAY EXPERIENCE EXCESSIVE CORROSION AT THE ATTACHMENT OF THE LOWER CONTROL ARM. SAFETY RISK: A SEPARATION OF THE LOWER CONTROL ARM CAN RESULT IN A SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. DEALERS WILL INSTALL A NEWLY DESIGNED REINFORCEMENT CROSS-BRACE, FREE OF CHARGE. INCOMPLETE FOR ANY ADDITIONAL QUESTIONS REGARDING A MAZDA RECALL OR SPECIAL SERVICE PROGRAM, PLEASE CONTACT YOUR LOCAL MAZDA DEALER OR CONTACT MAZDA. *TR
Source: NHTSA WEB SITE -
2007 MAZDA CX-7- LEBANON, PA
ON JANUARY WHILE DRIVING HOME FROM A SHOPPING TRIP MY HUSBAND AND I HEARD A REALLY LOUD NOISE. IN A MATTER OF SECONDS MY VEHICLE SLOWED DOWN AND ALMOST CAUSED AN ACCIDENT. I HAD IT TOWED AND CALKED THE DEALER I PURCHASED IT FROM AFTER BEING TOLD BY A FAMILY MECHANIC THAT I SHOULD CALL BECAUSE THESE WAS A FAULTY PART WITH THE CX7 VEHICLES. I CALLED AND DIDN'T GET ANY PLACE WITH THE DEALER. KEPT CALLING UNTIL FINALLY ABOUT THREE WEEKS LATER THEY TOLD ME I SHOULD CALL MAZDA DIRECTLY AND PROVIDED ME WITH THEIR NUMBER. I CALLED MAZDA AND HAVE BEEN DEALING WITH THEM EVER SINCE. THEY ONLY WANT TO PAY $500 TOWARDS THE REPAIRS. THIS SHOULD BE A RECALL SINCE IS FAULTY PARTS AND THERE ARE HUNDREDS OF CUSTOMERS COMPLAINING OF THE SAME ISSUES. THE DEALERSHIP THAT I PURCHASED THE CAR FROM TOLD ME THERE IS ALSO A PROBLEM WITH THE VEHICLES TIMING BELT, SOUNDS FAMILIAR? YES!!! TURBO AND TIMING BELT!! IT IS TIME FOR MAZDA TO TAKE RESPONSIBILITY AND NOT MAKE US CUSTOMERS PAY FOR FAULTY PARTS PLACED ON A LEMON OF A VEHICLE. MY EMAIL IS [XXX] PLEASE HELP ME RESOLVE THIS ISSUE. I AM SO DISAPPOINTED AND FRUSTRATED AND FEEL THAT MAZDA IS INSULTING MY INTELLIGENCE BY OFFERING TO PAY A MISERABLE $500 TOWARDS A REPAIR THAT THEY SHOULD DO, SINCE IT IS THEIR FAULTY PARTS THAT LEAD TO THIS CAR PROBLEMS IN THE FIRST PLACE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- DOVER, OH
DRIVING ON INTERSTATE AT APPROX. 65 MPH. STEERING STARTED FEELING A LITTLE "SOFT" AND THEN IMMEDIATELY STARTED FEELING "NOTCHY" AND THE DASHBOARD ANNUNCIATOR PANEL STARTED GIVING WARNINGS "POWER STEERING FAILURE" "STEERING WILL BE DIFFICULT", "SCBS NEEDS INSPECTION", "FOW NEEDS INSPECTION". THE TRACTION CONTROL SYSTEM (TCS)/ DYNAMIC STABILITY CONTROL (DSC) INDICATOR IN THE TACHOMETER DISPLAY AREA LIT UP AND STAYED ILLUMINATED (I BELIEVE THAT INDICATES A TCS/DSC MALFUNCTION). WE WERE ABOUT 2 MILES TO THE INTERSTATE EXIT AND ANOTHER 3 MILES TO OUR HOME SO WE DROVE AT REDUCED SPEED TO EXIT AND THEN TO HOME. CAR WOULD OCCASIONALLY TRY TO JERK TO THE SIDE, OCCASIONALLY REQUIRE SIGNIFICANT EXTRA FORCE (INTERMITTENTLY) TO STEER, OCCASIONALLY ONLY NEEDED "NORMAL" AMOUNT OF EFFORT TO STEER, OCCASIONALLY THERE WOULD BE A LOUD "GROWLING" WITH A SIGNIFICANT VIBRATION THAT COULD BE FELT IN THE STEERING WHEEL. *TR
Source: NHTSA WEB SITE