MAZDA Complaints

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE), THE TECHNICIAN STATED THAT THERE WAS EXCESSIVE RUST ON THE UNDERCARRIAGE. AS A RESULT, THE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 58,000.

WHEN MY WIFE WENT OUT TO THE CAR ON THE MORNING OF 2/24/15, SHE NOTICED A CRACK IN THE WINDSHIELD. NO SIGN OF ANYTHING HITTING THE WINDSHIELD. IT WAS A 9 INCH CRACK FROM THE BOTTOM CENTER GOING UP. *TR

DURING THE SUMMER MY DASHBOARD BECAME STICKY AND SHINY DUE TO THE HEAT IN FLORIDA. IF TOUCHED THE PLASTIC FROM THE DASHBOARD WILL STICK TO SKIN, FABRIC, AND EVEN THE WINDOW COVER. EVEN DURING THE COOLER MONTHS THE DASHBOARD NEVER RETURNS TO ITS ORIGINAL TEXTURE. AGAIN USING A WINDOW COVER DOESN'T KEEP THE DASHBOARD FROM MELTING SINCE THE CAR CONTINUE TO HEAT UP. THIS CAUSES A SERIOUS GLARE DURING THE MIDDLE OF THE DAY AND MAKES THE DASHBOARD MORE SUSCEPTIBLE TO DAMAGE OR STAINING OTHER PARTS OF MY CAR. *TR

I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO. *TR

DROVE 80 MILES TO DESTINATION ON FREEWAY USING CRUISE CONTROL. CAR ACCELERATED ABOVE CRUISE SETTING ON DOWNHILL - DID NOT ENGINE BRAKE TO HOLD SPEED. WHEN PULLING INTO DESTINATION HOTEL PARKING SPOT AND WITH RIGHT FOOT ON BRAKE, ENGINE REVVED DRAMATICALLY. APPLIED BOTH FEET TO BREAK. AUTOMATIC TRANSMISSION. CHANGED GEARS TO N, R & P, BUT ENGINE CONTINUED TO REV. TURNED ENGINE OFF. SMOKE GENERATED FROM ENGINE ENTERED CABIN. DID NOT USE CAR UNTIL NEXT DAY. RETURNING HOME NEXT DAY USED CRUISE CONTROL AND EXITED FREEWAY FOR BREAK. SLOWING DOWN FOR STOP LIGHT WITH CAR AHEAD AND FOOT ON BRAKE WHEN ENGINE REVVED AGAIN AS BEFORE. SHIFTED CAR INTO NEUTRAL AND TURNED OFF CAR THEN BACK ON. DROVE CAR TO DEALER ON WAY HOME WITHOUT ANOTHER INCIDENT. THIS DEALER IS WHERE WE PURCHASED THE CARE AND ALL WORK EXCEPT TIRES/ALIGNMENT AND BATTERY OCCURRED. THEY EXAMINED AND INSPECTED THE CAR AND KEPT IT FOR THE NEXT 10 DAYS LOGGING 200 MILES WITHOUT A RECURRENCE OF THE UNINTENDED ACCELERATION. *TR

THE AIR BAG LIGHT IN THE DASH STARTED BLINKING A CODE (51) INDICATING FAILURE OF THE AIR BAG MODULE. I TOOK THE CAR TO THE MAZDA DEALER. THEY RETURNED THE CAR TO ME WITH NO REPAIR. THEY INDICATED THAT MAZDA NO LONGER MAKES OR SUPPLIES THE AIR BAG MODULE. THEY RECOMMENDED FINDING A USED MODULE FROM A JUNK YARD DEALER. I CONTACTED MAZDA CORPORATION. THEY TOLD ME THE SAME THING; BUY A USED AIR BAG MODULE FROM A JUNK YARD DEALER. I WENT ONLINE AND FOUND THE USED MODULES SELLING FOR ABOUT 10 TIMES THE PRICE THAT MAZDA CORP HAD SOLD THEM FOR. I ALSO FOUND ENTRIES FROM INDIVIDUALS WHO HAD BEEN INJURED BY THE AIR BAGS. THERE WERE MULTIPLE RECOMMENDATIONS THAT THE MODULE NOT BE REPLACED BECAUSE THE AIR BAGS COULD KILL. I HAVE WRITTEN TO MAZDA CORP. TELLING THEM THAT I EXPECTED THEM TO REPLACE THE WHOLE SYSTEM. A SECRETARY CALLED ME--AND OFFERED TO DO NOTHING. *TR

I WAS DRIVING ON THE FREEWAY AND WHEN I WANTED TO TAKE MY EXIT I NOTICED THAT MY POWER STEERING (ASSISTED STEERING) GAVE OUT WITHOUT ANY WARNING OR PRECONDITION THAT IT WAS FAILING. THE STEERING WAS REALLY HEAVY AND ALMOST MADE ME CRASH INTO A DIVIDER, WHICH REALLY SCARED ME. I THEN HAD TO DRIVE ALL THE WAY HOME WITH OUT ANY POWER STEERING. I HAVE THUS SPENT SEVERAL HUNDRED DOLLARS AT THE MECHANIC SO THEY CAN FIGURE OUT THE PROBLEM. THEY HAVE TOLD ME THE PROBLEM IS WITH THE COMPUTER MODULE THAT CONTROLS THE POWER STEERING AND IT WILL NEED TO BE REPLACED. THE MECHANIC DIRECTED ME HERE TO FILE A COMPLAINT BECAUSE THEY SAID IT IS A COMMON FAULT IN THIS CAR AND SHOULD BE BROUGHT UP TO MAZDA'S ATTENTION. *TR

IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEARS OLD WITH 80% OF TREAD REMAINING.

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER SIDE SUBFRAME DISENGAGED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC. THE VEHICLE WAS THEN TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE CONTROL AND SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V344000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.