MAZDA Complaints

AFTER RECEIVING A LETTER AND VERIFYING WITH THE MAZDAUSA WEBSITE IT WAS DETERMINED THAT MY RX-8 HAD A SAFETY RECALL ASSOCIATED WITH THE AIRBAG. I CONTACTED TWO SEPARATE MAZDA DEALERS ABOUT THIS ISSUE. THEIR RESPONSE WAS LESS THAN UNDESIRABLE. THEY FIRST INFORMED ME THAT THERE WERE NO PARTS AVAILABLE TO AFFECT REPAIRS. AFTER I REQUESTED A SAFE LOANER VEHICLE UNTIL REPAIRS COULD BE MADE, MY REQUEST WAS DENIED. SO, MAZDA HAS NO PARTS TO MAKE REPAIRS AND THEY ARE UNWILLING TO SUPPLY THE VEHICLE OWNERS WITH SAFE ALTERNATIVES. I AM WRITING TO INFORM YOU THAT MAZDA IS NOT EXECUTING YOUR MANDATED RECALL PROPERLY AND IS PLACING LIVES OF NUMEROUS DRIVERS AT RISK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING CROSS COUNTRY AND HEARD A LOUD THUMP IN RT REAR WHEEL WELL. AFTER THAT EVERY BUMP NO MATTER HOW SMALL THE THUMP BECAME MORE PRONOUNCED. STOPPED TO CHECK THINGS OUT, RT REAR WHEEL WELL COMPLETELY RUSTED THROUGH EXPOSING SUSPENSION AND CORROSION ON ATTACHMENT TO FRAME. ABLE TO DRIVE HOME SAFELY, HAD DEALERSHIP CHECK IT OVER AND COST OF REPAIR TO FRAME DAMAGE OVER COST OF VEHICLE. DEALERSHIP REPORTS ONGOING ISSUE WITH RT REAR WHEEL WELL ON 2005 YEAR. WAY TO EARLY FOR THIS MUCH CORROSION. *TR

TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, IT COMPLETELY SHUT OFF. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE RIGHT FONT ENGINE MOUNT HAS BROKE. THIS WAS A RECALL ON THE 2006 MODEL MAZDA 3 BUT IT APPEARS THAT MAZDA HAS CONTINUED TO USE THE RECALLED PAT O LATE MODELS OF VARIOUS MODELS. *TR

DASH HAS SEVERAL CRACKS OVER AIRBAG. CRACKING STARTED SOON AFTER WARRANTY WAS NULL. AIRBAG HAS RECALL, BUT MAZDA EXPECTS OWNERS TO PAY $500 FOR THIS DEFECTIVE PART. WILL REPLACE AIRBAG AND RE-INSTALL SAME CRACKED DASH. VERY DANGEROUS IN CRASH SITUATION AS SMALL FRAGMENTS MAY ENTER PASSENGERS FACE AND UPPER BODY. SEEMS TO BE A PROBLEM WITH RX8'S ACCORDING TO MAZDA MECHANIC. *TR

2009 MAZDA3. THE WHEEL END OF THE RIGHT FRONT LOWER CONTROL ARM SNAPPED OFF. UPDATED 02/13/15*BF

2013 MAZDA3, HAZARD INVOLVING THE DESIGN OF THE WINDOW AND DOOR WHICH THE POSTS ARE WIDER IN THIS CAR AND CAUSE A SERIOUS BLIND SPOT. UPDATED 02/12/15*BF

1995 MAZDA 6, CONCERNED THAT THE AIR BAG EXPLOSIONS DOES NOT INCLUDE CARS MANUFACTURED BEFORE THE YEAR 2000...UPDATED 02/12/15*BF THE CONSUMER STATED HER SON WAS DRIVING, WHEN SUDDENLY THE AIR BAGS SPONTANEOUSLY EXPLODED, FILLING THE FRONT OF THE CAR WITH SMOKE AND FLYING SHRAPNEL IN ADDITION TO THE DEFLATED MATERIAL FROM THE AIR BAG ITSELF. HER SON'S HAND WAS BURNED. THE CONSUMER STATED THE AIR BAG EXPLOSION WAS NOT THE RESULT OF AN ACCIDENT OF ANY KIND, NOT EVEN A POT HOLE OR ROUGH ROAD. *JB

PURCHASED (NEW) - JULY 4TH, 2011. ONE MONTH IN, THE FRONT DRIVER TIRE BLOWS OUT ON THE 55 FREEWAY IN COSTA MESA. THE CAR IS DRIVEN TO THE DEALER THE NEXT DAY - TO HAVE A TIRE PLACED ON. THE PRICE WAS SURELY "SURPRISE SURPRISE" - $250.00. WE PUSH TO KNOW WHY THE TIRE WAS SO EXPENSIVE, IT'S BECAUSE THE SIZE IS NEW FOR THIS SIZE VEHICLE AND THERE'S ONE MAKER OF THE TIRE. BRIDGESTONE. WE PAY FOR IT BEGRUDGINGLY, AND GO ABOUT OUR WAY. FEBRUARY 6TH, 2015, 3 YEARS, 6 MONTHS OF OWNING THE VEHICLE. THE VEHICLE HISTORY IS GOOD, MAINTENANCE IS EXCELLENT (MY WIFE IS A THERAPIST FOR CHILDREN WITH AUTISM SO THAT'S WHY VEHICLE CHOICE WAS EXTREMELY IMPORTANT - TRAVELING CLIENT TO CLIENT IN ADMINISTERING THERAPY SESSIONS) AND WITHOUT WARNING, SHE CANNOT REVERSE. CAR CAN DRIVE FORWARD, YET IS LOSING POWER WHEN THE AUTOMATIC ATTEMPTS TO SHIFT FROM 1ST TO 2ND GEAR, SO IT JUMPS FROM FIRST TO 3RD. WE TAKE THE VEHICLE TO BROWNING MAZDA IN CERRITOS AND WE ARE ADVISED THAT THE TRANSMISSION NEEDS TO BE REPLACED ($3,200.00). 3 YEARS 6 MONTHS 64,262 MILES, EXCELLENT MAINTENANCE HISTORY, & THIS VEHICLE NEEDS A NEW TRANSMISSION? THIS FELT LIKE A TERRIBLE JOKE. THE POWER TRAIN WARRANTY? 3Y/60K. EXPIRED JUST OVER 4,000 MILES AGO. WE CONTACT MAZDA (CORPORATE) & ARE ADVISED LATER IN THE DAY THAT THEY WOULD PAY HALF OF THE TICKETED AMOUNT. THAT'S STILL EGREGIOUS AS THERE WOULDN'T BE A VEHICLE SOLD IF MOST BUYERS KNEW THAT AT SUCH RIDICULOUSLY LOW MILEAGE, THE TRANSMISSION WOULD FAIL THEM. WE RETRIEVE THE VEHICLE AND HAVE IT LOOKED AT FOR TWO MORE OPINIONS AND APPARENTLY THERE ARE NO CODES INDICATING THE TRANSMISSION IS BAD, YET IT'S OBVIOUSLY THE TRANSMISSION ACCORDING TO THE MECHANIC AS INDICATED SIMPLY BY THE TEST DRIVE. *TR

MY DASHBOARD IS GETTING STICKY AND ITS STARTING TO, WHAT THEY CALL, "MELTING". AS THE SUN SHINES ON THIS STICKY AREA, THE GLARE IS GETTING WORSE BY THE DAY. I SAW ONLINE THAT THERE IS A CLASS ACTION SUIT AGAINST TOYOTA AND MAZDA FOR THIS SAME EXACT REASON. *TR