MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 MAZDA CX-5- MENLO PARK, CA
I DIDN'T SEE ANY CRACK. ALL THAT I SAW WAS THAT AFTER I SPRAYED MY WINDSHIELD AND WIPED IT WITH THE WINDSHIELD WIPERS, BEHOLD A 12 INCH LONG CRACK SHOWED UP. SOMEONE TOLD ME IT MAY HAVE OCCURRED WHEN THERE WAS A TINY CHIP. CHECKING THE WHOLE CRACK, THERE WAS NO CHIP. *TR
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- ADA, MI
I WAS DRIVING MY NEW 2015 CX 5 GRAND TOURING TODAY WHEN I HEARD A LOUD POP. I LOOKED DOWN AND SAW A 24 INCH CRACK IN MY WINDSHIELD EXTENDING FROM THE LOWER DRIVERS SIDE TO THE MIDDLE. THERE IS NO SIGN OF A CHIP AND THE WINDSHIELD APPEARED TO BE IN PERFECT CONDITION. AFTER LOOKING AT THIS SITE, I NOTICED THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERSHIP INDICATED THAT BECAUSE IT IS CONSIDERED WEAR AND TEAR, THERE IS NOTHING THEY CAN DO ABOUT THIS. AS COMMON AS THIS SEEMS TO BE WITH THIS VEHICLE I WOULD HAVE HOPED FOR SOME ASSISTANCE FROM MAZDA IN ADDRESSING THE ISSUE. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- MOUNTAIN VIEW, CA
AFTER A MECHANICS CHECK IT WAS FOUND: 1) SLIGHT FEATHERING/EDGEWEAR/CUPPING ON ALL TIRE'S AND 2) POWER STEERING WARNING LIGHT ON IGN ON HOWEVER CLEARS ON ENGINE START. THIS IS ALL DESPITE FULL MAINTENANCE HISTORY AS PER MAZDA GUIDELINES. THE PROBLEM CAUSES SIGNIFICANT TIRE NOISE WHEN DRIVING. ALTHOUGH TIRE THREAD ON THE VEHICLE IS AT 87%, IT WAS RECOMMENDED TO REPLACE ALL FOUR TIRES AT TIME OF INSPECTION. WHEEL ALIGNMENT SHOWS THE VEHICLE IS WITHIN FACTORY GUIDELINES FOR THE VEHICLE. POSSIBLE ISSUE COULD BE FLAWS IN SHOCK/STRUT MANUFACTURING AS THE VEHICLE IS WELL WITHIN REPLACEMENT TIMEFRAME FOR THESE PARTS. *TR
Source: NHTSA WEB SITE -
2005 MAZDA MAZDA6- ELKTON, MD
I AM UNDER THE IMPRESSION THAT MY VEHICLE UNDER SAFETY RECALL 14V344 SHOULD BE INCLUDED IN THE NATIONAL RECALL. WHEN I CHECK THE VIN LOOK UP, IT STATES ZERO RECALLS. *TR
Source: NHTSA WEB SITE -
2015 MAZDA MAZDA6- GEORGETOWN, TX
WE WERE ON A HIGHWAY ACCESS ROAD, SLOWING FOR A TURN ONTO AN OVERPASS. A PIECE OF GRAVEL FROM A GRAVEL TRUCK HIT THE WINDSHIELD. WE WERE NOT FOLLOWING CLOSELY. WE DID NOT SEE THE GRAVEL. WITHIN SECONDS OF THE GRAVEL IMPACT, AND AS WE SLOWED AND TURNED ONTO THE OVERPASS, THE WINDSHIELD DEVELOPED AN OVER 20 INCH CRACK. WE HAD TO REPLACE THE ENTIRE WINDSHIELD, WHICH COST US A $500 DEDUCTIBLE. GRAVEL TRUCKS ARE A FACT OF LIFE. ON ALL OF OUR OTHER CARS, WE HAVE HAD TO REPAIR WINDSHIELD ROCK CHIPS. THIS IS THE FIRST CAR WE'VE OWNED WHERE A PIECE OF GRAVEL RESULTED IN A REPLACED WINDSHIELD. THIS IS CONCERNING. *TR
Source: NHTSA WEB SITE -
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2006 MAZDA MAZDA6- GRAND RAPIDS, MI
WHEN STARTING AND INITIALLY DRIVING THE VEHICLE IN SINGLE DIGIT TEMPERATURES THE POWER ASSIST TO THE BRAKES CUTS OFF INTERMITTENTLY AND WITHOUT WARNING. WHEN STARTING THE VEHICLE IN EXTREME COLD TEMPERATURES THE "TCS OFF" LIGHT ILLUMINATES AND REMAINS LIT FOR APPROXIMATELY 30-45 SECONDS AFTER THE VEHICLE IS RUNNING. WHEN DRIVING, THE VEHICLE'S POWER BRAKING SYSTEM FAILS TO ENGAGE RESULTING IN A STIFF PEDAL REQUIRING EXCESSIVE STOPPING FORCE. THIS SITUATION GOES AWAY AFTER BRAKES HAVE BEEN PUMPED OR USED REPEATEDLY (PRESUMABLY TO WARM UP FLUID). PROBLEM DOES NOT MANIFEST AT HIGHER TEMPERATURES AND NO ADDITIONAL ABNORMALITIES EXIST IN BRAKING PERFORMANCE AND NO DASHBOARD LIGHTS ILLUMINATE TO SIGNAL A PROBLEM. POTENTIAL FOR COLLISION IF ABOVE NORMAL STOPPING DISTANCE IS NOT OBSERVED DURING OPERATION IN COLD CONDITIONS. DUE TO THE FACT THAT THE ISSUE IS INTERMITTENT A VEHICLE DIAGNOSTIC WOULD LIKELY TURN UP A "COULD NOT DUPLICATE" SCENARIO. *TR
Source: NHTSA WEB SITE -
2008 MAZDA TRIBUTE- ROSHARON , TX
WHILE ATTEMPTING TO GET IN LEFT LANE TO TURN MY STEERING WHEEL LOCKED CAUSING ME TO LOSE CONTROL OF MY VEHICLE AND COLLIDE WITH AN ON COMING VEHICLE. *TR
Source: NHTSA WEB SITE -
2009 MAZDA MAZDA6- MELBOURNE, FL
DASHBOARD MELTING UNDER NORMAL DRIVING AND STORAGE CONDITIONS. THE DASHBOARD OF THIS VEHICLE IS OOZING A BLACK TACKY SUBSTANCE THAT SHIMMERS IN SUNLIGHT. THE SHIMMER IS REFLECTED INTO THE WINDSHIELD RESULTING IN AN UNSAFE DRIVING CONDITION. *TR
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- SOUTH WEBER, UT
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN 10 MPH, THE STEERING WHEEL SEIZED AS THE ABS WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO A CURB AND A LIGHT POST. THE CONTACT SUSTAINED A NECK, A BACK, AND A NERVE DAMAGE IN THE ELBOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MAZDA RX-8- AUSTIN, TN
THERE IS A MATERIAL DEFECT WITH THE DASH PANEL OVER THE PASSENGER AIR BAG, NOW WITH THE WEATHER GETTING COLDER THERE ARE CRACKS IN THE DASH PANEL AND EVERY MORNING THE CRACKS GET LONGER OR NEW ONES START. WITH THE WAY IT'S CRACKING IF THE AIR BAG DEPLOYS THE PANEL WILL NOT JUST SPLIT OPEN BUT MAY COULD UP THROWING CHUNKS OF PLASTIC AT THE OCCUPANTS. CONTACTED MAZDA DIRECTLY BUT SINCE SHE DIDN'T SEE ANY BULLETINS OR RECALLS FOR THIS ISSUE SHE PRETTY MUCH DIDN'T CARE. I WISH MORE PEOPLE WOULD FILE COMPLAINTS BECAUSE I HAVE SEEN THIS PROBLEM IN ALMOST ALL OTHER RX8'S I'VE BEEN IN. *TR
Source: NHTSA WEB SITE