MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MAZDA5- HOUSTON, TX
THIS IS WHAT IS GOING ON WITH MY CAR. I ALMOST HAD AN ACCIDENT BECAUSE OF THE POWER STEERING ASSIST IS SUDDENLY LOST BY REDUCING MY ABILITY TO STEER THE VEHICLE. MAZDA SAID THERE WAS NO RECALL ON MY CAR SO THEY CANT HELP ME. MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. CONSEQUENCE: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH. *TR
Source: NHTSA WEB SITE -
2002 MAZDA TRIBUTE- GAFFNEY , SC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE REAR WINDOW LATCH FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 04V605000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA5- GLENSIDE , PA
ALL CAR LOCKS AND DOORS WERE INACCESSIBLE DUE TO CONDENSATION AND FREEZING. SPOUSE AND CHILD WERE UNABLE TO ENTER CAR IN FREEZING TEMPERATURES. *TR
Source: NHTSA WEB SITE -
2009 MAZDA CX-7- HAMDEN, CT
I PURCHASED A MAZDA CX-7 2009 VEHICLE USED IN AUGUST 2014. WITHIN 2 MONTHS OF PURCHASE NOTICED A FUEL ODOR COMING THROUGH THE AIR VENTS. PROBLEM DID NOT GO AWAY. TOLD BUY DEALER IS WOULD COST $900 TO FIX AND THAT THE VEHICLE WAS LEAKING GAS. THEY TOLD ME IT WAS A SAFETY ISSUE AND THE VEHICLE SHOULD NOT BE DRIVEN. I FEEL I SHOULD NOT PAY FOR THIS DEFECT. *TR
Source: NHTSA WEB SITE -
2011 MAZDA CX-7- LAKE WORTH, FL
VEHICLE EXHIBITS SUDDEN ACCELERATION. APPROX 25% TO 35% OF THE TIME VEHICLE WILL LURCH FORWARD WHEN ACCELERATING FROM A STOP. VEHICLE BEHAVES AS IF THE ACCELERATOR IF PRESSED DOWN ALL THE WAY, EVEN THOUGH IT IS BARELY ENGAGED. SOMETIMES THE ACCELERATION IS SO STRONG THAT THE TIRES WILL BREAK LOOSE. SUDDEN ACCELERATION STARTS AT ABOUT 2MPH AND STOPS BY 10MPH. APPROX 5% TO 10% OF THE TIME WILL HAPPEN IN REVERSE AS WELL. ON APPROX. NOV 1, 2014 THIS SUDDEN ACCELERATION CAUSED AN CRASH WHILE THE VEHICLE WAS BEING PARKED. *TR
Source: NHTSA WEB SITE -
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2005 MAZDA TRIBUTE- MANCHESTER, NH
I JUST WANTED TO ADD TO THE LONG LIST OF MAZDA TRIBUTE 2005 OWNERS WITH THE RIGHT REAR WHEELHOUSE PROBLEM DUE TO RUST AND CORROSION CAUSING THE STRUT TO DISCONNECT FROM THE FRAME. MY VEHICLE CURRENTLY HAS 116K MILES. THE LEFT REAR AND FRONT WHEEL HOUSE AREAS ARE IN GREAT SHAPE. ITS ASTONISHING WITH THE MULTITUDE OF MAZDA OWNERS REPORTING THIS ISSUE AND THE 100'S OF INTERNET WEB SITES DOCUMENTING THIS ISSUE THAT MAZDA HASN'T TAKEN OWNERSHIP OF THIS PROBLEM AND RELEASED A FIX. I'VE READ THE FORD MOTOR COMPANY DID JUST SO WITH THE COMPARABLE 2005 ESCAPE LINE. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- UNION CITY, CA
SAT DOWN, HEARD A LOUD POP AND SEAT MOVE VIOLENTLY RESULTING IN ME FALLING AWAY FROM STEERING WHEEL. UPON INSPECTION, LEFT SIDE WELD ON FRONT RAIL SNAPPED IN HALF. *TR
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA3- KANEOHE, HI
EVIDENCE OF FIRE DAMAGE AROUND THE FIVE SPEED GEAR SHIFTING MECHANISM ONLY WITH RADIATED HEAT MELTING THE ADJOINING DRIVERS SEAT. NO OTHER INDICATIONS OF FIRE ANYWHERE ELSE AND THE FIRE EXTINGUISHED ITSELF DUE TO THE VEHICLES WINDOWS BEING ROLLED-UP WHICH CAUSED THE FIRE TO LACK OXYGEN WHICH IN TURN, CAUSED THE FIRE TO SMOLDER AT WHICH POINT THE OWNER APPROACHED THE CAR AS HE WAS GOING TO WORK AND OBSERVED AND REPORTED THE INCIDENT TO FIRE OFFICIALS. CAR HAS NOT BEEN DRIVEN SINCE THAT TIME. *TR
Source: NHTSA WEB SITE -
2014 MAZDA CX-5- PHOENIX, AZ
BOTH THE CAR IN MAR 2014. I REPLACED A WINDSHIELD IN SEPT AS A ROCK CAUSED A CRACK ACROSS THE DRIVER'S SIDE WHILE DRIVING ON A PAVED HIGHWAY. A COUPLE WEEKS LATER WHILE DRIVING BEHIND A TRAILER ON THE FREEWAY I FELT LIKE I WAS GETTING PUMMELED BY ROCKS SO I PULLED INTO THE OTHER LANE. AND NOW, YEP, I HAVE A CHIP IN THE CENTER LOWER WINDSHIELD AS WELL AS OTHER MICRO-CHIPS. I FEEL LIKE I AM CONSTANTLY IN THE LINE OF FIRE. THIS IS VERY DISTURBING AND SCARY TO ME. I NEED TO TAKE A LOOK AT THE ROOF OF THE CAR BECAUSE I HEAR THEM HIT BUT SOMETIMES NOT ALWAYS MY WINDSHIELD. I CAN'T BELIEVE I AM GOING TO HAVE TO DRIVE THIS VEHICLE WITH HAVING TO CONSTANTLY WORRY ABOUT THAT FOR AS LONG AS I HAVE IT. I FEEL LIKE I SHOULD WEAR A HELMET AND PROTECTIVE EYE WEAR. *TR
Source: NHTSA WEB SITE -
2003 MAZDA MAZDA6- WAIANAE, HI
BOUGHT A 2003 MAZDA 6 LAST YEAR, MY TACHOMETER KEPT GOING CRAZY AND THE CAR WOULD DIE OUT. I TOOK IT TO GOOD YEAR, 3 CODES CAME UP. THEY CHANGED THE CAM SHAFT SENSOR AND THE EGR VALVE. THAT DIDN'T FIX THE PROBLEM, GOOD YEAR TOOK THE PARTS OUT, PUT MINE BACK IN AND TOLD ME TO TAKE IT TO A MAZDA DEALERSHIP. I TOOK IT TO MAZDA, THEY TOLD ME I HAD TO CHANGE MY PCM BECAUSE IT WAS SHORTING OUT, AND MY EGR VALVE AND THAT SHOULD TAKE CARE OF THE PROBLEM. THEY QUOTED ME 2K DOLLARS FOR EVERYTHING. I ASKED THEM HOW MUCH THEY WERE CHARGING FOR THE PARTS, THEY TOLD ME 1100 FOR THE PCM AND 200 FOR THE EGR, THE REST WAS LABOR. AS THE SERVICE ADVISOR QUOTED ME PRICES, I TOLD HER I CAN BUY A PCM ONLINE FOR 145. SHE SAID, YES, YOU CAN DO THAT, BUT WE WON'T WARRANTY THE JOB BECAUSE IT'S NOT OUR PART. I TOLD THEM ARE YOU SURE THAT WILL TAKE CARE OF THE PROBLEM? THEY SAID YES. I TOLD THEM OKAY FINE! CONSTANTLY CALLING THE DEALERSHIP FOR 2 WEEKS ASKING WHEN I WAS GOING TO GET MY CAR BACK, THEY GAVE ME A LOANER. I HAD THAT FOR A WEEK, SO THEY HAD MY CAR A TOTAL OF 3 WEEKS. FINALLY I CALLED AGAIN, I ASKED THEM WHAT'S GOING ON WITH MY CAR. THEY TOLD ME, I NEED A NEW ENGINE. I WAS LIKE WHAT? WHAT HAPPENED TO 2K WILL TAKE CARE OF THE PROBLEM? THEY SAID NO, THERE'S TOO MUCH SLUDGE IN THE ENGINE, YOU NEED A NEW ONE. UPSET, I'M ALREADY IN FOR 2K AND NOW THEY WANT ME TO SPEND ANOTHER 5K FOR A NEW ENGINE. MIND YOU, I WAS ALREADY HESITANT BECAUSE OF THE PRICE OF THE PCM. ANY WAY, SERVICE ADVISOR TELLS ME, I CAN BUY A NEW/USED ENGINE ONLINE FOR 500 AND HAVE THEM CHANGE IT. I TOLD THEM THAT WAS THE WHOLE REASON, I DIDN'T BUY THE PCM ONLINE!I WAS TOLD YOU WOULDN'T WARRANTY IT, NOW YOU WANT ME TO BUY ONE ONLINE? I WENT TO THE DEALERSHIP, PICKED UP MY CAR, STILL THE SAME PROBLEM. I'M NOT THE ONLY ONE,SEE LINK ... HTTPS://WWW.YOUTUBE.COM/WATCH?V=XPKZPHE4SBI OR WWW.YOUTUBE.COM/WATCH?V=N6FOAYBW_5K. *TR
Source: NHTSA WEB SITE