MAZDA Complaints

SAT IN DRIVERS SEAT HEARD AND FELT A SNAP UNDER DRIVERS SEAT. BROKEN WELD ON SEAT BRACE. *TR

TODAY 12-15-14 I WENT TO PICK UP MY SON AT SCHOOL IT IS COLD OUTSIDE SO I LEFT MY CAR RUNNING WITH THE HEATER ON WHEN I GOT OUT OF THE CAR THE CAR LOCKED ON ITS OWN AND I COULD NOT GET BACK IN. IF SOMEONE HAD A BABY IN THE CAR AND GOT OUT AND IT LOCKED YOU COULD NOT GET IN THAT IS NOT SAFE. IT TOOK ME OVER 1 HOUR TO GET IN MY CAR I HAD GROCERIES IN THERE. NO VEHICLE SHOULD LOCK WITH THE KEYS IN THE IGNITION AND THE CAR ON AND IN PARK. THANK YOU. *TR

WE PURCHASED THIS VEHICLE NEW AND ABOUT 5 TIMES OVER THE HISTORY OF OWNING THIS VEHICLE, THE GAS PEDDLE STUCK AND ON THE LAST MOST RECENT EVENT THE CAR GOT STUCK AT A HIGH RATE OF SPEED ON THE FREEWAY AND IT COULD NOT BE SLOWED BY PULLING THE PEDAL UP WITH FOOT. THANK GOD THERE WERE NO VEHICLES AROUND OR SLOWING TRAFFIC AHEAD. MAZDA ISSUED A RECALL #94751 - VEHICLE SPEED CONTROL: CABLES BUT WHEN WE TOOK THE CAR INTO THE NEAREST MAZDA DEALERSHIP WE WERE TOLD THAT OUR VEHICLE'S VIN IS NOT COVERED BY THIS RECALL AS IT SUPPOSEDLY DOES NOT HAVE THE "DEFECTIVE PART(S) INSTALLED." YET THE SUMMARY OF THE RECALL DESCRIPTION NOTES THAT IT IS A DESIGN/INSTALLATION FLAW WITH THE VEHICLE I.E. "INADEQUATE CLEARANCE BETWEEN THE ENGINE COVER AND SPEED CONTROL CABLE CONNECTOR" RESULTING IN A STUCK THROTTLE. MAZDA WON'T STAND BEHIND THEIR VEHICLE NOW AND WANT US TO PAY TO HAVE IT SERVICED/DIAGNOSED/FIXED?! ALSO I HAD PREVIOUSLY TAKEN THIS CAR TO THE DEALERSHIP TWICE IN THE PAST WHEN THIS HAPPENED AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. MAZDA NEEDS TO DO A MORE IN-DEPTH INVESTIGATION OF THIS VERY DANGEROUS SITUATION AND DESIGN/PARTS FLAW AND ISSUE A MORE EXTENSIVE RECALL ON THEIR 2005 MAZDA TRIBUTES. NOTE OUR MODEL IS A 2.3L, 4 CYLINDER ENGINE AND THEIR RECALL ONLY COVERS THE 3.0L V6 ENGINE. *TR

I WAS GOING TO PULL OUT OF THE PARKING LOT WHEN THE CLUTCH PEDAL BENT OVER TO THE SIDE (BRAKE SIDE). BECAUSE OF THE BENT, I CAN NOT PUT MY CAR INTO GEAR OR TURN IT ON. *TR

VEHICLE BRAKES LIGHTING DIM WHILE COMING TO A STOP AND CAN NOT BE SEEN FROM OTHER VEHICLES APPROACHING FROM BEHIND ON THE ROAD. WHEN NOT REPLACED, STOP LIGHT WILL RUN CONTINUALLY OR NOT FUNCTION, POTENTIALLY CAUSING PREMATURE BULB FAILURE, SAFETY ISSUES AND/OR THE TRANSMISSION WILL NOT SHIFT OUT OF PARK. A FAILED STOPLIGHT SWITCH WILL PREVENT THE BRAKE LIGHT FROM ILLUMINATING WHEN THE BRAKE PEDAL IS APPLIED THAT MAY CAUSE A COLLISION AND A LIFE LOST. *TR

CONCERNING TAKATA/MAZDA AIRBAG RECALL, I PURCHASED MY USED 2004 MAZDA TRIBUTE DX FROM SANTA FE (NM) MAZDA VOLVO DEALER OCTOBER 2006. THEN I SHIPPED IT VIA CROWLEY SHIPPING TO MY PERMANENT RESIDENCE IN ST. JOHN, U.S. VIRGIN ISLANDS...WHERE IT HAS BEEN CONTINUALLY IN USE FROM 2007-TO PRESENT. ST. JOHN, US VIRGIN ISLANDS IS A HIGH HUMIDITY AREA . YOUR ONLINE RECALL QUALIFYING AREA MENTIONS JUST PUERTO RICO, SO BEFORE I AM DIVERTED OR PUT OFF BY MAZDA, I WISH TO KNOW IF I ACTUALLY QUALIFY. ON TOP OF THIS, AT TIME OF PURCHASE IT WAS NOT POINTED OUT TO ME THAT THE USED CAR WAS AN OFFICIAL "LEMON LAW BUYBACK. I DID NOT SEE THE PLAQUE AFFIXED TO THE FRAME OF THE CAR UNTIL AFTER IT WAS SHIPPED HERE AND I WAS WASHING TOP TO BOTTOM TO GET SHIPPING SEA SALT OFF. I AM 70 AND LIVE ALONE, NEVER EVEN OCCURRED TO ME TO THINK OF SUCH A THING. I HAVE HAD TO REPLACE ALL OF THE MAJOR PARTS OF THE CAR OVER THE LAST 7 YEARS, SO NOW I AM REALLY WORRIED ABOUT THE AIR BAG. *TR

TL* THE CONTACT OWNS A 2015 MAZDA 6. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT GRADUALLY APPLIED FORCE TO THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED IN EXCESS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55.

TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE FUEL TANK WAS FILLED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE AT THE PURGE VALVE. THE VALVE WAS REPLACED, BUT THE VEHICLE EXPERIENCED ADDITIONAL FAILURES. THE FRONT END VIBRATED AND THE ENGINE STALLED WHILE DRIVING 65 MPH. THE DEALER PERFORMED DIAGNOSTIC TESTING, WHICH INDICATED THAT THE ENGINE MOUNT WAS WORN, THE STRUTS LEAKED, AND THE EVAP SYSTEM FAILED. HOWEVER, THE VALVES WERE REPLACED. THE ENGINE MOUNT, STRUTS, AND EVAPORATING SYSTEM WERE NOT REPLACED. THE ROTOR ALSO WORE PREMATURELY AND COULD NOT BE RESURFACED. THE FRONT BUMPER CLIPS FAILED DUE TO DEFECTIVE PLASTIC. THE CLIPS WERE REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V295000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 50,000.

I GOT INTO MY CAR AND PLACE MY SEAT BELTS ON. I SHIFTED THE CAR IN REVERSE GEAR AND STARTED REVERSING FOR 3 SECONDS AND WITHOUT ANY IMPACT OR COLLISION TO THE CAR, THE SIDE AIRBAGS DEPLOYED AND EXPLODED ON MY WHOLE LEFT CHEST WALL, ARM AND SHOULDER THROWING ME TO THE RIGHT. I WAS IN SHOCK AND DIDN'T REALIZED WHAT HAPPEN. I SOUGHT MEDICAL ATTENTION 3 TIMES AT THE HOSPITAL AND WENT TO MAKE A COMPLAINT TO THE MAZDA DEALER WHERE I PURCHASE THE CAR AT AND CHECK A CAR FAX REPORT ON THE HISTORY OF THE CAR. THERE ARE NO REPORTED ACCIDENTS ON THE CAR OR AIRBAG RECALL LETTERS SENT TO ME OR ON THE RECALL LIST. THE DEALER WOULDN'T DO ANYTHING ABOUT IT AND I WAS DISSATISFIED AND THEN I CALLED THE CORPORATE MANUFACTURERS AND THEY WOULD NOT DO ANYTHING ABOUT IT EITHER BECAUSE EVEN THOUGH IT'S A TAKATA AIRBAG THAT PARTICULAR TAKATA AIRBAG IS NOT ON THEIR RECALL LIST. *TR

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING 40 MPH, THE VEHICLE MADE A RATTLING SOUND. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 177,000.