MAZDA Complaints

VEHICLE WITH CONTINUED ISSUE WITH MELTING DASHBOARD. REQUIRES VERY FREQUENT CLEANING OF THE INSIDE OF THE WINDSHIELD DUE TO THE SUBSTANCE BUILD-UP FROM THE DAILY HEATING IN THE FLORIDA CLIMATE. DURING THE DAY THE GLARE FROM THE SUN REFLECTS BACK ONTO THE WINDSHIELD CAUSING IT TO BE VERY DIFFICULT TO SEE. POLARIZED SUNGLASSES SEEMS TO MINIMIZE THE ISSUE. AT NIGHT, CERTAIN LIGHTING ALSO HIGHLIGHTS THE PROBLEMS ESPECIALLY WHEN SUNGLASSES ARE NOT APPROPRIATE. ON DECEMBER 8TH JUST AFTER SUNDOWN A VEHICLE BEGAN TO MAKE A LEFT TURN INTO MY RIGHT OF WAY AT AN INTERSECTION. THE STAR BURSTING FROM THE WINDSHIELD MADE IT IMPOSSIBLE TO SEE THAT THEY WERE TURNING IN FROM OF ME LEADING TO AN IMPACT. I BELIEVE THAT THIS DASHBOARD ISSUE PLAYED A VERY SIGNIFICANT ISSUE CONTRIBUTING TO THIS CRASH. THE FAULT WAS OBVIOUSLY THE OTHER DRIVER BUT DUE TO THE CIRCUMSTANCES I WAS UNABLE TO REACT QUICKLY. *TR

THE SUB FRAME AND AXLES COMPLETELY RUSTED THROUGH AND THE LOWER CONTROL ARMS AND EVERYTHING SUPPORTED CAME LOOSE. IT ALL NEEDS TO BE REPLACED AT A COST OF THOUSANDS OF DOLLARS. THIS IS THE SAME ISSUE I HAVE BEEN READING ABOUT ON THE SAME VEHICLE YEARS 2001 - 2004 AS WELL AS MANY FORD ESCAPES. THEY HAVE BEEN RECALLED SO WHY WOULD NEWER UNITS WITH THE SAME PROBLEM NOT HAVE BEEN RECALLED. FOR A NEWER CAR TO HAVE THE SAME PROBLEM WOULD MAKE THIS ISSUE BE EVEN WORSE THEN THE MANUFACTURER IS REPORTING. EVERY DEALER AND EVERY JUNK YARD TELLS ME THE SAME THING, THIS IS NOT ISOLATED TO THE 2001 - 2004 MODEL YEARS. I HAVE NO OPTION BUT TO FIX THE MANUFACTURERS DEFECT AND HOPE THAT THEY ADMIT MORE VEHICLES NEED TO BE RECALLED. THEY SHOULD FIX THE PROBLEM AND PAY FOR THE PARTS AND LABOR TO REPAIR THEIR PROBLEM WHICH THEY KNOWINGLY PASSED ONTO THE CONSUMER. I WILL DO WHATEVER IT TAKES TO INFORM AS MANY PEOPLE AS POSSIBLE TO NEVER BUY A MAZDA OR FORD VEHICLE UNTIL THEY PROVE THAT THEY ACTUALLY CARE ABOUT THE CONSUMER, RECALL THESE VEHICLES AND PAY FOR THEIR DEFECTIVE PRODUCT. THEY ARE PUTTING PEOPLE IN A DANGEROUS SITUATION AND THEY KNOW IT! ANOTHER PROBLEM HAS BEEN THE ENGINE. I HAVE HAD PROBLEMS WITH FAULTY IGNITION COILS AND SENSORS AND THE RUSTING OF THE REAR WHEEL WELLS, WHICH WERE RUSTED THRU AND HAD TO BE WELDED BACK TOGETHER SINCE THEY SEPARATED FROM THE BACK OF THE CAR AND I HAD A LOUD RATTLE AND SHAKE. THANK GOODNESS THIS WAS RECOGNIZED BY THE REPAIR SHOP AS THEY FOUND IT BEFORE IT CAUSED AN ACCIDENT. WHAT IS A OWNER TO DO? *TR

THERE IS AN ISSUE WITH THE REAR BRAKE LIGHT ASSEMBLY, THE RED PLASTIC ASSEMBLY MELTED INTO THE BREAK LIGHT BULBS CAUSING BOTH REAR BRAKE LIGHTS TO BURN OUT. CURRENTLY, BOTH ASSEMBLY HAVE HOLES WHERE THE RED PLASTIC MELTED, THIS IS A POTENTIAL FIRE HAZARD. THERE IS AN ISSUE WITH THE FRONT PASSENGER SIDE ENGINE MOUNT, IT HAS BEEN REPLACED THREE TIMES AND CONTINUES TO FAIL, MIGHT AN ENGINEERING DEFECT ON THE ENGINE MOUNT. FINALLY, DASHBOARD AIRBAG INDICATOR HAS TURNED ON UNEXPECTEDLY AND HAS REMAINED ON EVER SINCE, MIGHT BE DEFECTIVE PART IN THE SRS AIRBAG SYSTEM. *TR

WHILE TRAVELING APPROXIMATELY 35MPH AN ONCOMING VEHICLE (FORD EXPLORER) TRIED TO MAKE A LEFT TURN ACROSS MY LANE OF TRAVEL. WHILE BRAKING, MY 2005 MAZDA 3 WAS HIT ON THE DRIVERS SIDE DIRECTLY BETWEEN THE DRIVERS SIDE FRONT DOOR AND DRIVERS SIDE REAR DOOR DAMAGING BOTH IN THE PROCESS. MY VEHICLE WAS THEN PUSHED INTO A VEHICLE LOCATED AT THE INTERSECTION CROSS STREET. THIS COLLISION DAMAGED THE PASSENGER SIDE REAR DOOR AND REAR QUARTER PANEL. AS A RESULT, 5 AIRBAGS DEPLOYED; THE FOUR DOOR CURTAIN AIRBAGS AND THE DRIVERS SIDE TORSO AIRBAG. THE PROBLEM IS THAT THE DRIVER SIDE CURTAIN AIRBAG DEPLOYED AFTER MY HEAD HIT THE DRIVERS DOOR WINDOW GLASS. BECAUSE MY HEAD HIT THE GLASS HARD AND BOUNCED BACK I RECEIVED A CONCUSSION AS WELL AS WHIPLASH ON MY NECK. IF THE AIRBAG WOULD HAVE DEPLOYED IN TIME, THE RESULT WOULD MOST LIKELY HAVE BEEN MUCH BETTER FOR ME. *TR

FOR THE PAST WEEK, MY 2012 MAZDA CX-9 HAS BEEN HAVING ISSUES WITH NOT BRAKING. AT FIRST, I THOUGHT IT WAS JUST MY IMAGINATION, BUT EVERY DAY THIS PAS WEEK, AT LEAST ONCE A DAY, I GO TO PUSH ON THE BRAKE PEDAL AND IT WON'T MOVE. THE BRAKE PEDAL IS STIFF AS IF I'M PUSHING ON A BLOCK OF CEMENT. IT'S VERY SCARY, AND I'VE ALMOST HIT SEVERAL CARS, AND EVEN ALMOST HIT A PEDESTRIAN. I AM A MOM AND DRIVE WITH MY SMALL CHILDREN IN THE CAR OFTEN. THAT'S WHY I BOUGHT A FAMILY VEHICLE. TODAY I WAS AT A DRIVE THRU WINDOW, AND THE CAR STALLED COMPLETELY. I TURNED THE IGNITION, AND IT STARTED UP, BUT THE ENGINE WAS SHAKY, NOT IDLING RIGHT. IT FELT LIKE IT WOULD STALL AGAIN AT ANY MOMENT. I CALLED MAZDA, BUT MY CAR HAS 40K MILES, AND THEY WERE VERY RUDE AND SAID MY WARRANTY EXPIRED AT 36K MILES. I TOOK IT TO OUR FAMILY FRIEND WHO IS A MECHANIC, AND WHEN I TOLD HIM ABOUT THE BRAKE PROBLEM AND THE STALLING, HE SAID HE KNEW EXACTLY WHAT WAS WRONG. THERE WAS A LEAK IN THE VACUUM SYSTEM ON THE BRAKE BOOSTER, AND THE STALL AND THE BRAKE PROBLEM ARE BOTH CAUSED BY THAT. I WENT ONLINE AND DID RESEARCH, AND FOUND THIS SITE, AND THAT OTHERS ARE HAVING THIS PROBLEM. I CALLED MAZDA BACK AND GOT HE SAME RUDE SERVICE GUY. I EXPLAINED WHAT I HAD FOUND ON THIS SITE, AND HE SAID, WELL THIS MORNING WHEN YOU CALLED, YOU ONLY TOLD ME ABOUT THE STALL, YOU DIDN'T TELL ME YOU WERE HAVING BRAKING PROBLEMS. HE ACKNOWLEDGED THAT THERE WAS A PROBLEM WITH THE BRAKE BOOSTER AND CHECKED MY VIN TO BE SURE MY CAR WAS COVERED UNDER THE NEWLY EXTENDED WARRANTY ON THE BRAKE BOOSTER. I'M TAKING IT IN TOMORROW FOR THEM TO REPAIR IT FREE OF CHARGE. THIS IS EXTREMELY SCARY AND I HOPE THE NHTSA WILL DO A RECALL ON THIS!!! MYSELF OR MY FAMILY COULD HAVE BEEN SEVERELY INJURED IN AN ACCIDENT, OR I COULD HAVE INJURED SOMEONE ELSE!!! *TR

I WAS DRIVING 60MPH SLOWING DOWN TO THE SPEED LIMIT WHICH WAS 55 ALL OF A SUDDEN SOMETHING POPPED THERE WAS NOTHING ON THE ROAD AND MY STEERING WHEEL LOCKED THE CAR WENT IN TO THE WALL AND FLIPPED OVER TWICE. EVERYTHING ON THE VEHICLE WAS DAMAGED INCLUDING THE WINDOWS. *TR

AFTER ONE YEAR OF OWNING MY MAZDA CX-5 2014 MY WINDSHIELD CRACKED. THE CRACK STARTED FROM THE CENTER TOP TO MID SECTION OF WINDSHIELD. I HAVE NEVER HAD THIS PROBLEM BEFORE WITH OTHER VEHICLES. THERE MUST BE A MANUFACTURING ERROR WITH THESE WINDSHIELDS. MAZDA SHOULD REFUND EVERYONE WHO HAS HAD TO REPLACE THEM.

THE PASSENGER SIDE DASHBOARD AREA IS ALL CRACKED UP AD SPLIT OPEN. THERE IS NO REASON FOR IT TO BE CRACKED OR SPLIT. THE CRACKING FOLLOWING THE SHAPE OF THE AIRBAG THAT IS UNDERNEATH THE DASHBOARD. IT HAS VERY JAGGED EDGES AND EXPOSES THE AIRBAG TO EXCESS LIGHT AND MOISTURE BY BEING SPLIT OPEN IN SO MANY PLACES. THE DASHBOARD STRUCTURE IS NOW WEAKENED DUE TO ALL OF THE CRACKS. AN EXPLOSION FROM THE AIRLOCK WOULD BE MORE POWERFUL THAN NECESSARY BECAUSE IT NO LONGER NEEDS TO BREAK THROUGH THE PLASTIC. THIS APPEARS TO BE A SAFETY CONCERN. DEALERS ONLY STATE IT AS A COSMETIC CONCERN AND DO NOTHING TO CORRECT IT. *TR

ABOUT AN HOUR INTO MY COMMUTE FROM WORK, STOPPED AT TRAFFIC LIGHT. ACCELERATOR DIDN'T RESPOND AFTER SEVERAL ATTEMPTS TO REACH FULL SPEED. MAXIMUM SPEED REACHED 5-10 MPH ON A 50 MPH ROAD. SEVERAL WARNING LIGHTS DISPLAYED IMMEDIATELY AND WAS ABLE TO SAFELY PULL OVER ONTO SIDE ROAD. RESTARTED VEH AND ENGINE LIGHT REMAINED ON; ACCELERATOR RESPONDED NORMAL AND WAS ABLE TO GET HOME CAUTIOUSLY. VEH WAS TAKEN TO SERVICE NEXT DAY, ADVISOR EXPLAINED ISSUE HAS BEEN ALERTED ON SERVICE BULLETIN. CURRENTLY WAITING ON TRANSMISSION PARTS. *TR

CHECK ENGINE LIGHT CAME ON 12/13/14, CAR WOULDN'T START 12/14/14, HAD TOWED TO REPAIR SHOP 12/15/14 AND WAS TOLD ENGINE WAS FLOODED BECAUSE THE CAR COULDN'T METER AIR CORRECTLY AND OVER FUELED THE CAR. SPARK PLUGS, AIR FILTER AND THROTTLE BODY WERE ALL GUMMED UP AND DIRTY DUE TO THIS. REPAIR SHOP CHECKED THE TECHNICAL SERVICE BULLETIN RELATING TO THE CHECK ENGINE LIGHT AND FOUND THAT THIS IS A A KNOWN ISSUE. THEY HAD TO MODIFY A BRACKET AND SPLICE IN NEW WIRE WHERE IT WAS RUBBED THROUGH BECAUSE OF THIS DEFECT. IF THIS IS TRULY A COMMON DEFECT MAZDA SHOULD ISSUE A RECALL ON IT AND REIMBURSE OWNERS WHO HAVE ALREADY HAD TO HAVE IT FIXED. *TR