MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MAZDA3- CUYAHOGA FALLS, OH
THREE TIMES IN THE LAST 18 MONTHS I HAVE HAD THE TPMS SENSORS BREAK OFF WHILE DRIVING ON THE HIGHWAY CAUSING THE TIRE TO RUN FLAT INSTANTLY POSING A SAFETY THREAT. EACH TIME I TAKE THE TIRE TO THE SHOP AND NOBODY CAN FIND ANYTHING IN THE TIRE AND THE CONCLUSION IS THAT THE TPMS WAS BRITTLE AND BROKE OFF. I AM NOW UNCOMFORTABLE DRIVING MY MAZDA 3 BECAUSE I NEVER KNOW WHEN MY TIRE IS GOING TO BLOW -- NOT TO MENTION I'VE HAD TO PAY TO REPLACE PERFECTLY GOOD TIRES EVERY TIME ONE OF THE TPMS GO BAD. *JS
Source: NHTSA WEB SITE -
2008 MAZDA TRIBUTE- TUCSON, AZ
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED AND THE BRAKES WERE APPLIED, THE VEHICLE STARTED TO ACCELERATE INDEPENDENTLY AND THE WRENCH WARNING ICON ILLUMINATED. ALSO, THE STEERING COLUMN STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL), BUT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA MAZDA6- PITTSBURGH, PA
I HAD TAKEN MY CAR TO THE DEALERSHIP THREE TIMES IN 2012 BECAUSE THE AIRBAG ICON HAD COME ON. THE 3RD TIME I HAD IT IN WAS IN MARCH OF 2012 JUST BEFORE THE WARRANTY EXPIRED. AT NO TIME WERE THEY ABLE TO FIND THE PROBLEM. WITH THE MORE RECENT RECALL BECAUSE OF AIRBAG PROBLEMS, I ASKED IF I COULD BRING MY CAR IN AGAIN TO BE CHECKED AS THE AIRBAG ICON HAD REMAINED ON MOST OF THE TIME. I TOOK IT IN ON 10/09/14. THE PROBLEM WAS FOUND, BUT MAZDA WOULD NOT COVER THE COST OF OVER $1000.00. I AM ON A FIXED INCOME AND NOT ABLE TO PAY FOR THE REPAIR. MAZDA'S SOLUTION WAS TO REMOVE OR DISENGAGE MY AIRBAG. (I DON'T KNOW WHICH) I WAS TOLD NOT TO GET INTO AN ACCIDENT AS MY AIRBAG WOULD NOT DEPLOY. I DO NOT FEEL THIS IS A FAIR OR SAFE SOLUTION TO THE PROBLEM. CAN YOU HELP? *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- BETHEL PARK, PA
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE REFUELING THE VEHICLE, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AND SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,537.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA MAZDA5- ELLICOTT CITY, MD
THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1) SHOULDN'T THE EMERGENCY BRAKE STILL WORK AND (2) DOESN'T LEAVING THE CAR ON GEAR WHEN YOU PARK DAMAGE QUICKER THE GEAR BOX AND BRAKES? OTHER MAZDA 5 CAR OWNERS ALSO COMPLAIN THAT THEY REALLY HAVE TO PULL HARD TWICE OR THREE TIMES ON THE EMERGENCY BRAKES SO THAT IS STOPS CLICKING. THIS IS A SAFETY ISSUE AND MAZDA 5 CARS SHOULD BE RECALLED. *JS
Source: NHTSA WEB SITE -
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2009 MAZDA MAZDA6- CONWAY, AR
THE ORIGINAL FACTORY BULBS OF THE TAIL LIGHT / BRAKE LIGHT ON BOTH THE DRIVER AND PASSENGER SIDES OF MY 2009 MAZDA 6 TOURING ARE MELTING THE RED PLASTIC INSIDE THE LENS AND BECOMING DEFORMED. THIS IS CAUSING VISIBILITY ISSUES FOR VEHICLES BEHIND ME AS THE LIGHT IS SHINING THROUGH AS WHITE INSTEAD OF RED. THE EXTERIOR LENS IS NOT DAMAGED, JUST THE INTERIOR LENS CLOSEST TO THE BULBS. I HAVE CONTACTED THE DEALER WHERE I PURCHASED MY CAR AND NO RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. I BELIEVE THIS IS A MANUFACTURER DESIGN FLAW THAT COULD LEAD TO A FIRE AND REDUCED BRAKE LIGHT VISIBILITY FOR DRIVERS DRIVING BEHIND ME. *JS
Source: NHTSA WEB SITE -
2006 MAZDA MAZDA6- EDGEWOOD , MD
I WAS SITTING AT A RED LIGHT, MY DRIVER SIDE DOOR STARTED TO SMOKE. I WAS ABLE TO LET IT AIR OUT ENOUGH TO DRIVE HOME. AS SOON AS I MADE IT HOME, THE SMOKE STARTED POURING OUT OF THE WINDOW CONTROL AND THE WHOLE DOOR PANEL, RUSHED TO GET MY KIDS OUT OF THE CAR. AS THE SMOKE THICKENED A FIRE STARTED, I WAS ABLE TO PUT IT OUT WITH A FIRE EXTINGUISHER BEFORE TOO MUCH DAMAGE WAS CAUSED. *JS
Source: NHTSA WEB SITE -
2008 MAZDA MAZDA3- ROCHESTER, NY
ON TWO SEPARATE OCCASIONS, THE VALVE STEMS THAT CONTAINED THE TPMS (TIRE PRESSURE MONITORING SYSTEM) SENSORS BECAME CORRODED AND FELL APART. THIS HAPPENED WHEN I WENT TO FILL TIRES WITH AIR BECAUSE THEY APPEARED TO HAVE LOW AIR PRESSURE. EACH TIME, AS SOON AS I APPLIED SLIGHT PRESSURE FROM THE AIR HOSE TO THE VALVE STEM, THE VALVE STEM DISINTEGRATED AND WAS PUSHED INSIDE THE TIRE. IT TOOK VERY LITTLE PRESSURE TO PUSH THE STEM INSIDE THE TIRE. THE TIRE THEN IMMEDIATELY DEFLATED BECAUSE AIR ESCAPED THROUGH THE OPEN HOLE. THIS HAPPENED WHEN I WAS STATIONARY (BECAUSE I WAS FILLING THE TIRE WITH AIR). BUT, JUDGING FROM THE FACT THAT ONLY A SLIGHT AMOUNT OF PRESSURE WAS NEEDED TO PUSH THE VALVE STEM INTO THE TIRE, I BELIEVE THAT THIS COULD HAVE HAPPENED VERY EASILY WHILE IN MOTION AT ANY SPEED. I FEEL THAT IT WAS A VERY DANGEROUS SITUATION THAT I WAS NOT WARNED ABOUT AT ANY POINT AND, AFTER TELLING THE COMPANY ABOUT IT, I FEEL THAT MY CONCERNS WERE NOT TAKEN SERIOUSLY. *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- POUGHKEEPSIE, NY
DRIVER SEAT BROKE WHILE DRIVING, VERY LOOSE AFTER. UPON INSPECTION FOUND THAT A METAL BRACKET ON LEFT RAIL BROKE (SPLIT IN HALF). *TR
Source: NHTSA WEB SITE -
2014 MAZDA MAZDA6- NORTH HAVEN, CT
WAS DRIVING AT 60 MPH TIRE PRESSURE LOW LIGHT CAME ON. CHECKED ALL TIRES HAD CORRECT AIR IN ALL. THIS IS THE THIRD TIME LIGHT HAS COME ON HAVE BEEN BACK TO DEALER TWICE. *TR
Source: NHTSA WEB SITE