MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MAZDA TRIBUTE- POTOSI, MO
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT BELT SEIZED. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO SWITCH THE REAR SEAT BELT WITH THE FRONT PASSENGER'S SIDE SEAT BELT AND DISCOVERED THAT BOTH REAR SEAT BELTS WERE SEIZED AS WELL. THE VEHICLE WAS WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA CX-9- CAROL STREAM, IL
I WAS NOT IN AN ACCIDENT BUT I FEEL I COULD HAVE A DEFECTIVE DIVERS SIDE SEAT THAT COULD COME LOOSE (SEAT RAIL). I WAS TOLD BY A DEALER THAT THE ONLY WAY TO REPAIR THE ISSUE IS TO REPLACE THE SEAT WHICH WOULD COST OVER $3000.00. IF THIS IS HAPPENING TO OTHER VEHICLE OWNERS, THIS COULD BE A SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- BROADVIEW HEIGHTS, OH
I OPENED MY CAR AND SAT DOWN IN THE DRIVERS SEAT AS PER USUAL ONLY TO FIND THAT THE LEFT SIDE OF MY SEAT FELT LOOSE. AS I LEANED FORWARD AND BACKWARDS I COULD FEEL THE SEAT MOVING WITH ME. I GOT OUT AND LOOKED UNDER MY SEAT TO SEE WHAT MAY BE LOOSE. WHAT I FOUND WAS THAT THE PART OF THE SEAT ASSEMBLY THAT ATTACHES TO THE RAIL SYSTEM HAD COME OUT. I LOOKS LIKE A SMALL METAL BOLT THAT GOES THROUGH A METAL RAIL AND IS EITHER BOLTED DOWN ON THE OPPOSITE SIDE OR WELDED TOGETHER. *TR
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- BRONX, NY
HAVE HAD THE CAR FOR APPROXIMATELY A MONTH AND HAVE GOTTEN 2 LARGE CHIPS IN THE WINDSHIELD FROM UNHEARD AND UNSEEN OBJECTS. UPON ATTEMPT TO REPAIR BY GLASS REPAIR COMPANY THE WINDSHIELD PROCEEDED TO CRACK OVER 15 INCHES. I AM REPLACING THE WINDSHIELD WITH NON OEM GLASS AS THERE APPEARS TO BE AN ISSUE WITH THE OEM GLASS CONSIDERING THE MULTIPLE REPORTS BY OTHER OWNERS. *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDASPEED3- VALLEJO, CA
WHILE I WAS ENTERING THE FREEWAY I FELT THE SEAT MOVED BACK I ALMOST GOT INTO ACCIDENT WHEN IT HAPPEN LUCKILY IT DIDN'T HAPPEN. I WENT TO A MAZDA DEALERSHIP AND ASKED THEM ABOUT THE SEAT THEY SAID ITS NOT COVERED BY THE WARRANTY I HAVE TO PAY 800 PLUS LABOR TO FIX THE SEAT. THE SECOND TIME IT HAPPEN I WAS AT THE STOP LIGHT AND WHEN THE LIGHT TURN GREEN THE SEAT MOVED WAY BACK AND I COULDN'T REACH THE GAS AND THE CLUTCH PEDAL SO I STALLED IN THE MIDDLE OF THE STREET AND THERE WAS TRAFFIC COMING, ALMOST GOT INTO ACCIDENT AGAIN. SO NOW I HAVE TO HOLD THE STEERING WHEEL AND MOVE CLOSER TO THE STEERING WHEEL JUST TO REACH THE GAS ,BRAKE, AND CLUTCH PEDAL AND THAT'S NOT THE PROPER WAY TO SEAT FOR THE DRIVERS IF ANYONE GOT INTO ACCIDENT THAT CLOSE TO THE AIR THEY MIGHT SUFFOCATE IF THE AIR DEPLOY DURING AN ACCIDENT. PLEASE FIX THIS PROBLEM I DON'T WANT THIS TO HAPPEN THIS TO ANYONE. I HAVE PICTURES TO PROVE IT. *TR
Source: NHTSA WEB SITE -
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2010 MAZDA MAZDA3- PORT ST LUCIE, FL
DASHBOARD MELTING AND TACKY TO TOUCH, CAUSES GLARE WHEN DRIVING, ATTRACTS LINT AND DEBRIS DUE TO STICKINESS. *JS
Source: NHTSA WEB SITE -
2010 MAZDA MAZDASPEED3- NEW RICHMOND, WI
I WAS TAKING A CLOVER-LEAF OFF-RAMP WHEN I HEARD A SNAP (OR POP) AND FELT MY SEAT ROCK BACK ABOUT 3 INCHES WITH MORE INCHES TO GO BACK. I TOOK MY 2010 MAZDASPEED 3 INTO MORRIE'S MINNETONKA MAZDA IN ORDER FOR THEM TO INSPECT THE PART THAT HAD BROKEN. THE WASHER CAME LOOSE FROM THE BOTTOM OF THE DRIVER SIDE SEAT RAIL ON THE LEFT SIDE. THE MECHANICS HAD REATTACHED THE WASHER, WHICH APPEARED TO BE A PRESSED-ON WASHER, AND WHEN TESTING THE SEAT BY ROCKING IN IT, THE WASHER FELL OFF AGAIN. THE RECOMMENDATION THAT THE DEALERSHIP HAD GIVEN ME WAS TO PURCHASE A NEW DRIVER SEAT RAIL ASSEMBLY, WHICH COSTS $1080.00 + TAX/SS. I HAD DECLINED TO PURCHASE THIS PART, AS I DON'T BELIEVE THE SEAT RAIL ASSEMBLY IS WORTH THAT AMOUNT, PLUS I COULD HAVE PURCHASED A NICE SET OF AFTERMARKET SEATS LIKE BRANDS BRIDE OR SPARCO. AFTER POSTING TO A FACEBOOK GROUP PAGE CALLED "MAZDA COMMUNITY BLOG", MANY OTHER MEMBERS HAVE POSTED SIMILAR EXPERIENCES, AND HAVE PROVIDED MANY REFERENCES TO OTHER WEBSITES THAT HAVE CLOSE TO THE SAME ISSUE THAT I HAVE EXPERIENCED. IT APPEARS TO BE MOSTLY RELATED TO THE 2010 MAZDASPEED 3 / 2010 MAZDA 3 YEARS OF WHEN THIS ISSUE HAS HAD OCCURRENCES. SOME OTHER SIMILAR ISSUES THAT OTHERS HAVE ALSO HAD ARE THE WELDS BREAKING ON THE SEATS, WHICH HAVE A SIMILAR EFFECT TO WHAT MY SEAT FELT LIKE. *JS
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- LEWISTON, UT
THE RIGHT FRONT HEADLAMP ASSY. GET'S MOISTURE IN IT THAT MADE THE HEADLAMP BULB BLOW OUT. *JS
Source: NHTSA WEB SITE -
2013 MAZDA CX-5- SUGAR LAND, TX
I WAS DRIVING ON THE HIGHWAY AND I HEARD A SUDDEN SNAP LIKE SOUND ON THE WINDSCREEN, THEN I SAW A STAR SHAPED STONE CHIP APPEAR ON THE WINDSCREEN, ON THE RIGHT SIDE ABOUT AN 1 INCH FROM THE SIDE AND ABOUT 7 INCHES FROM THE BOTTOM OF THE WINDSCREEN. I HAD DRIVEN NO MORE THAN ABOUT 100 FEET, WHEN A CRACK ABOUT 12 INCHES WAS ALREADY THERE. MY WARRANTY COVERS STONE CHIPS AND CRACKS LESS THAN 6 INCHES. THERE SEEM TO BE A DEFECT WITH THE CX 5 WINDSCREENS, BECAUSE I HAVE SEEM SIMILAR COMPLAINTS BY OTHER OWNERS IN FORUMS. OTHER VEHICLES YOU GET A STONE CHIP AND IT DOES NOT SPREAD THAT QUICKLY, AT LEAST YOU GET A OPPORTUNITY TO GO AND GET IT REPAIRED. I DID NOT EVEN GET AN OPPORTUNITY TO EXIT THE HIGHWAY AND THE STONE CHIP HAD ALREADY SPREAD IN EXCESS OF 12 INCHES. *JS
Source: NHTSA WEB SITE -
2007 MAZDA CX-7- TAMPA, FL
I HAVE AN ON GOING ISSUE WITH MY CAR 2007 MAZDA CX7 LAST YEAR IN OCTOBER 2013, THE TURBO WENT OUT ON THE CAR AND NEEDED REPLACEMENT $4000.00).I HAD A TUG OF WAR WITH THE DEALERSHIP. THEY FINALLY TOOK RESPONSIBILITY AND REPLACED THE TURBO. TODAY DECEMBER 2014, I SIT HERE IN THE SAME SITUATION ONCE AGAIN THE TURBO WENT OUT ON MY MAZDA AND NEEDS REPAIR. THIS IS AN ISSUE WITH THIS CAR PART AND MAZDA DOES NOT WANT TO TAKE RESPONSIBILITY FOR THEIR MALFUNCTION PART. WHICH IS NOT FAIR TO THE GUEST THAT THEY HAVE TO COME OUT OF POCKET TO PAY FOR A PART (TURBO) THAT MAZDA DOES NOT WANT TO TAKE ANY FAULT FOR. *JS
Source: NHTSA WEB SITE