MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 MAZDA MAZDA3- ETTERS, PA
THERE IS A SHARP OBJECT IN THE REAR OF THE DRIVERS SEAT OF THIS PARTICULAR MODEL/TRIM COMBINATION. IT IS DIRECTLY BELOW THE LAYER OF VINYL AT THE BACK OF THE SEAT. AN ACCIDENT WHERE THE PERSON BEHIND THE DRIVER WAS THROWN INTO THE DRIVERS SEAT WOULD RESULT IN THIS SHARP PROTRUSION TO COME TROUGH THE VINYL RISKING INJURY TO THAT PERSON. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- HEWITT, NJ
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE CRUISE CONTROL SENSOR ILLUMINATED. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- KISSIMMEE, FL
I HAVE A 2010 MAZDA 3I AND THE DASHBOARD IS MELTING INTO A BLACK RUBBER TAR ALIKE SUBSTANCE VERY STICKY AND IS REFLECTING ONTO MY WINDSHIELD BLOCKING MY VIEW OF TRAFFIC AFTER NOTICING IT EARLY ON I TRIED USING A WINDSHIELD VISOR BUT TO NO AFFECT DUE TO THE AMOUNT OF MELTING THE IMAGE OF THE SHINY MELTING RUBBER IS REFLECTING ONTO MY WINDSHIELD NOW TO THE POINT I'M SEEING IT I CAN NOT CLEAN IT DUE TO ITS STICKINESS AND THE REFLECTION IS GETTING WORSE IF I CAN NOT SEE WHAT'S IN FRONT OF ME IS THAT NOT A SAFELY CONCERN WHEN YOUR FIELD OF VIEW IS BLOCKED BY A DEFECTED PART MADE BY MAZDA ITS. *TR
Source: NHTSA WEB SITE -
2005 MAZDA MAZDA6- PORT ST LUCIE , FL
THE CLUTCH PEDAL ASSEMBLY HAS 3 CRACKS IN IT WHICH ALLOWED THE ASSEMBLY TO PUSH THROUGH THE BULKHEAD TO THE ENGINE COMPARTMENT THE CLUTCH DID NOT WORK PROPERLY ALMOST CAUSING AN ACCIDENT AS I WAS UNABLE TO CHANGE GEAR.THIS IS A DANGEROUS DEFECT WHICH SHOULD NOT HAVE OCCURED.I THINK A RECALL SHOULD BE ISSSUED FOR THIS PART TO BE REPLACED AND REPAIRED AND ALSO OTHER DAMAGE CAUSED BY THI DEFECT. *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- COHASSET, MA
THE CHECK ENGINE LIGHT HAD BEEN ON FOR A WEEK; THE DEALER SAID IT WAS NO BIG DEAL AND TO BRING IT IN AT ANY TIME. HOWEVER, THE VEHICLE LOST POWER ONE DAY AND OTHER WARNING LIGHTS CAME ON. I WAS ABLE TO DRIVE HOME AT A VERY LOW RATE OF SPEED AND HAD IT TOWED TO THE DEALER. THE DEALER SAID IT WAS A BAD FUEL INJECTOR AND REPLACED IT. HOWEVER, NOW, FOUR MONTHS LATER, THE CAR IS HAVING THE SAME PROBLEM -- THE CHECK ENGINE LIGHT HAS COME BACK ON. THE CAR HAS NOT BEEN GETTING THE MAXIMUM MPG (ABOUT 10 PERCENT LESS) AND THERE IS A NOTICEABLE HESITATION WHEN THE CAR SHIFTS GEARS. I WILL BE BRINGING IT BACK TO THE DEALER. THIS IS VERY SIMILAR TO THE SAME COMPLAINT OF OTHERS REGARDING THE SUDDEN LOSS OF POWER -- THANK GOODNESS I WAS NOT ON A HIGHWAY. *TR
Source: NHTSA WEB SITE -
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2005 MAZDA TRIBUTE- PERRYSBURG, OH
RIGHT REAR WHEELHOUSE HAS RUST AND CORROSION AT 102,000 MILES, AND THE STRUT MOUNTING IS COMPLETELY RUSTED AWAY FROM THE FRAME MAKING THE CAR UNDRIVABLE. THE MAZDA DEALERSHIP WILL NOT FIX AS IT AFFECTS THE FRAME AND THEY DO NOT WANT THE LIABILITY. THERE ARE MANY COMPLAINTS OF THIS VERY ISSUE ON THE NHTSA WEBSITE AND OTHERS FOR THE 2005. IN ADDITION, MAZDA ISSUED A RECALL IN 2014 FOR THE 2001-2004 TRIBUTES. *TR
Source: NHTSA WEB SITE -
2008 MAZDA CX-7- SEFFNER, FL
THE OIL COOLER ON MY 2008 MAZDA CX-7 BEGAN LEAKING AROUND THE RUBBER O-RING A FEW WEEKS AGO. MY MECHANIC CALLED FERMAN MAZDA IN BRANDON, FL TO GET A REPLACEMENT AND WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE OLD STYLE OIL COOLER HAD PROBLEMS AND MAZDA RE-DESIGNED A NEW ONE, AND NOW MAZDA OWNERS HAVE TO SPEND OVER $400 TO BUY A NEW ONE BECAUSE THE RUBBER GASKET AND OIL COOLER ARE NOT MANUFACTURED ANYMORE. OIL HAS COVERED MY ENGINE AND THE PLASTIC ENGINE COVER UNDERNEATH THE VEHICLE. THE HEAT FROM THE ENGINE CAN CAUSE A FIRE IF IT SPRAYS UP NEAR THE PLUGS/STARTER. THERE IS AN OBVIOUS PROBLEM WITH THE OIL COOLER, HOWEVER FERMAN MAZDA DOES NOTHING TO FIX THE PROBLEM FOR THEIR CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2013 MAZDA CX-5- POOLER, GA
AT HIGHWAY SPEEDS THE DRIVER'S SIDE MIRROR SHAKES UNCONTROLLABLY, RENDERING IT VIRTUALLY USELESS. CARS ARE ALL BUT A BLUR AT AND ABOVE 55 MPH. THE DEALER SAID IT IS A KNOWN ISSUE (AND SAID HE SUBMITTED A TSB) AND DID NOTHING TO REMEDY THE ISSUE. WHEN PRESENTED WITH THE "REPAIR GUIDANCE" REFERENCE # R042/13A, THEY SAID IT WAS A FIX FOR THE "EUROPEAN CX-5, NOT THE US VERSION" AND WOULD NOT FIX THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2012 MAZDA CX-9- CHARLOTTE, NC
LIKE ONE OTHER INCIDENT, MY COMPLAINT INVOLVES THE TRANSFER CASE WHICH IS SPECIFIC TO THE AWD MODELS. I WAS ON A MAJOR ROADWAY WHEN I NOTICED A LOW, STRANGE NOISE. ABOUT THIS TIME I WAS PREPARING TO ENTER A TURN LANE WHEN THE CAR SUDDENLY LURCHED AND MADE AN AWFUL NOISE THAT LITERALLY SOUNDED LIKE THE ENGINE FELL OUT. IT THEN FELT LIKE I RAN OVER SAID ENGINE BEFORE THE CAR CAME TO AN ABRUPT STOP. THANKFULLY THE LIGHT AT THE INTERSECTION HAD BEEN RED AND TRAFFIC WAS SLOWING WITH ME BECAUSE I SHUDDER AT THE THOUGHT IF TRAFFIC HAD BEEN MOVING AT THE REGULAR RATE OF SPEED. MAZDA ROADSIDE ASSISTANCE HAD IT TOWED TO THE DEALERSHIP WHERE THE TWO GUYS IMMEDIATELY ASKED IF IT WAS AN AWD MODEL. THEY SAID THAT WITHOUT EVEN LOOKING AT IT, BASED ON WHAT I'D SAID HAPPENED, THEY'D BET IT WAS THE TRANSFER CASE. THANKFULLY THE TC WAS STILL UNDER THE POWER TRAIN WARRANTY, BUT IT SEEMS LIKE MAZDA IS AWARE OF THIS ISSUE. WOULD HAVE SERIOUSLY BEEN NICE TO BE ALERTED TO SUCH A POTENTIALLY DANGEROUS DEFECT. I WOULD HAVE CERTAINLY HAD MINE REPLACED TO AVOID BEING PUT INTO THE SITUATION I WAS IN. *TR
Source: NHTSA WEB SITE -
2006 MAZDA MX-5- HOUSTON, TX
SAME PROBLEM AS MANY OF THE OTHER PEOPLE ON THIS WEBSITE. THE DRAINAGE SYSTEM FOR THE CANVAS CONVERTIBLE IS PROBLEMATIC. HAVING WATER IN YOUR VEHICLE AS WELL AS IN THE TRUNK. COULD THIS CAUSE ELECTRICAL PROBLEM? NOT SURE. IT CAN CERTAINLY CAUSE BLACK MOLD , AND I HAVE RESPIRATORY DIFFICULTIES AS IT IS! IN MY CASE, THE INSIDE OF CAR WAS MUSTY FOR MANY MONTHS (6+). I PARK MY CAR UNDER COVER, SO IT DIDN'T GET ENOUGH WATER IN TO NOTICE THE WATER OTHER THAN BY THE SMELL.BUT EACH TIME I LOOKED FOR THE SOURCE AND COULD NOT FIND ANY MOISTURE...BUT THAT MUSTY SMELL PERSISTED, AND I DIDN'T EVEN THINK OF IT MORE, OTHER THAN TO GET AIRFRESHENERS, AND RIDE WITH TOP DOWN WHEN I COULD. LOOKING BACK, THIS WAS PROBABLY THE CAUSE CONSTANTLY AGGRAVATING MY BREATHING PROBLEMS. ONE DAY I VISITED MY BROTHER IN FLORIDA, I WAS UNABLE TO PARK UNDER COVER, SO I PARKED OUTSIDE ON DRIVEWAY. I CAME OUT THE NEXT DAY, THE ENTIRE INSIDE OF THE CAR HAD ABOUT 4-6 INCHES OF WATER IN IT (I WAS ON A SLIGHT INCLINE SO THE TRUNK FILLED ABOUT 6 AND THE INSIDE ABOUT 4) , MUCH OF MY STUFF IN THE TRUNK WAS RUINED! I DRIED UP AS MUCH AS I COULD, HAD IT SHAMPOOED AND WHEN I GOT BACK TO TEXAS, I BROUGHT THE CAR IN, AND THE PROBLEM WAS THE DRAINAGE SYSTEM.... AND OF COURSE MY CAR WAS INFESTED WITH BLACK MOLD WHICH IS A MAJOR HEALTH HAZARD TO PEOPLE WITH LUNG ISSUES, (AS WELL AS THOSE WHO DON'T HAVE LUNG ISSUES!) I HAD TO REPLACE ALL THE CARPET, ALL THE PADDING, HAVE ALL THE BLACK MOLD REMOVED, REPLACE ALL MY BELONGINGS THAT GOT RUINED, AND PAY TO HAVE THE LINES "FLUSHED" SO IT DIDN'T HAPPEN AGAIN.....NOW I AM FINDING OUT ON HERE THEY KNEW ABOUT THIS AND HAVE DONE NOTHING TO CORRECT IT? I GUESS MY NEXT CAR WILL NOT BE A MAZDA. ALL THAT WORK WAS NOT CHEAP, AND I HAD NO CHOICE BUT TO FIX IT OR IT WOULD CONTINUE TO BE A DETRIMENT TO MY HEALTH... I GUESS THE NEXT STEP WILL TO BE SPEAKING WITH AN ATTORNEY. *TR
Source: NHTSA WEB SITE